Route 128 Honda
Reading, MA
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Dave, is a wonderful sales associate. From the moment my husband and I walked in the door, he was there to help us out. This is my first time getting an SUV and I was very excited, but didn't know what my husband and I walked in the door, he was there to help us out. This is my first time getting an SUV and I was very excited, but didn't know what to expect. I had alot of questions and he answered everyone of them thoroughly. He took us around the lot and I took a test drive on one vehicle. I knew the exact type of vehicle that I wanted, it was really just a matter of the price. He went out of his way to find me the price and style that would be a good fit. I also had a used Toyota Camry, which I was trading in. I was able to get a great trade in value, which is always very helpful towards the other vehicle. In turn, I now own a used 2008 Honda CRV and I love it!!! Dave is definately a great asset to your company and I would recommend him to anyone. I also came to the dealership a few times to have my vehicle looked at for different reasons. The few times I went there, the employess were so polite and helpful. They were very thorough and answered all of my questions. Great customer service!! I would give your company 5 stars if I could rate it that way. Keep up the good work. More
Brian Sullivan was excellent to work with, constantly putting my needs and requests as a customer first. He brought a positive, friendly attitude to the experience and would recommend him to anyone buyi putting my needs and requests as a customer first. He brought a positive, friendly attitude to the experience and would recommend him to anyone buying a car Thanks Brian! More
Junior was a great rep and did an outstanding job.i purchased a new Honda and he got me a terrific price with trad-in,paid attention to my needs and wants and followup was exception. I would deal with purchased a new Honda and he got me a terrific price with trad-in,paid attention to my needs and wants and followup was exception. I would deal with him anytimehhh More
I just purchased my new 2012 Honda CRV. I had an overall great experience from test driving, financing and picking my car up when it was ready. Brian McCaffrey made the experience all the more enjoyable great experience from test driving, financing and picking my car up when it was ready. Brian McCaffrey made the experience all the more enjoyable and was there to answer our questions, concerns and what we needed/wanted in my new vehicle. Keep up the good work! More
This is the second vehicle purchased from Junior in the last nine months. Our first experience was so good, we decided to return to him to make another purchase. Everyone we interacted with was positive, e last nine months. Our first experience was so good, we decided to return to him to make another purchase. Everyone we interacted with was positive, efficient and helpful. More
Brian Sullivan was awesome to work with! I knew I wanted a new 2012 CRV-EX and it was "painless." He was extremely patient with the many questions that I had. Upon picking up the car he went over the car a new 2012 CRV-EX and it was "painless." He was extremely patient with the many questions that I had. Upon picking up the car he went over the car again thoroughly and followed up with phone calls to make sure I was happy. Thank you Brian!!! More
Brian Sullivan (Sully) was great to deal with! He went out of his way to find the exact car that I wanted and answered all of my questions. I would highly recommend him and Honda Gallery to everyone I kn out of his way to find the exact car that I wanted and answered all of my questions. I would highly recommend him and Honda Gallery to everyone I know. The staff was very friendly and helpful and very willing to accomodate. The finance manager was able to beat the low interest rate I had found on-line and had all of my documents prepared so quickly so I could get my car the day I wanted it. Thank you to everyone at Honda Gallery who made my car buying experience a great one!!! More
We walked into the dealership over President's Day Weekend, with the objective of simply test driving a 2012 Honda CRV; by the time we left, we had put a down payment on our new vehicle! We were give Weekend, with the objective of simply test driving a 2012 Honda CRV; by the time we left, we had put a down payment on our new vehicle! We were given an offer that we could not refuse--having had thoroughly researched prices on-line, we knew that we were getting an excellent deal, and the sales staff were really courteous and professional about it. Because the color that we wanted was sold out, they went the extra mile--literally! They located and secured a CRV in our color choice. The business end of it was also very professional, and we are thoroughly pleased with our purchase so far. More
I have to say that I am very pleased with my experience here. Everyone was very down-to-earth, very nice, and very genuine. Not like other experiences I've had at other dealerships where the staff's plea here. Everyone was very down-to-earth, very nice, and very genuine. Not like other experiences I've had at other dealerships where the staff's pleasant attitude seems "forced". Steve was the first to greet me (great guy), and then introduced me to Junior. I told him what I came to look at ('09 Acura TSX - I had been doing a lot of research on them), and the price I was willing to pay, and he did everything he could to get it...and for that I couldn't be happier. When I went to pick up the vehicle, Junior spent a lot of time going over all of the "bells and whistles" with me, making sure I understood how to use everything. He has a great sense of humor, and was very patient and knowledgeable. I would absolutely recommend Honda Gallery, and Junior. More
Casey Tong was very helpful and knowledgeable. His customer service skills exceeded my expectations. I am thrilled with my new Honda! I would definitely recommend Honda Galley and especially Casey! customer service skills exceeded my expectations. I am thrilled with my new Honda! I would definitely recommend Honda Galley and especially Casey! More