Route 128 Honda
Reading, MA
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When I went to this dealership I told them specifically what I wanted for a vehicle,and they listened to me and did not try to convince me to get something else. I told them I din't have much time but to what I wanted for a vehicle,and they listened to me and did not try to convince me to get something else. I told them I din't have much time but to give me a feel for what that particular car would cost me. They gave me a quote quickly, and gave me what I felt was a fair trade value for my car. Casey gave me good service and I am a satisfied customer. More
We bought 2011 civic (exactly the car my son was looking for) ove Presidents weekend. The whole experience was vaery positive. I think we got a very fair price and didn't feel the pressure that I usually d for) ove Presidents weekend. The whole experience was vaery positive. I think we got a very fair price and didn't feel the pressure that I usually do when buying a car. Ray was new to the job and if didn't know the answers to our ?s, made sure to go an ask a more experienced person. He was a great salesman! Unfortunateley, the car being a prior lease, it came with only one key..you can guess what happened. I had NO idea that cars need to be at the dealer to get new keys made(because everything is computerized now!!) So we had to have it towed! THANKFULLY, Steve took great care of us, saved me quite a bit of $$ and was extremely honest and professional. Leah, and everyone else in the service department was very friendly, knowledgeable and helpful. I would highly recommend Honda Gallery and will buy there again in a heartbeat. Just and overall excellent experience!! Thank You! More
We had a very positive experience with salesperson Nick Haley. With a newborn baby we were pressed for time and he was very accommodating and got us in and out in a very reasonable amount of time. Nick wa Haley. With a newborn baby we were pressed for time and he was very accommodating and got us in and out in a very reasonable amount of time. Nick was professional and knowledgeable. It is clear that Honda Gallery values customer service. More
Also, Leah from the parts department made choosing Honda Gallery easy. Rob G took his time and made us feel very much at ease. He made the proces fun and enjoyable, if that is possible when buying a car.. Gallery easy. Rob G took his time and made us feel very much at ease. He made the proces fun and enjoyable, if that is possible when buying a car...lol Also leah blacker, the manager, was very kind and helpful and need to be mentioned. More
Miss Leah Blackler was extremely friendly, and helpful as soon as we arrived at the dealership on may 4th, 2012. Leah directed us immediately to wonderfully personable Salesman as soon as she was aware of ou soon as we arrived at the dealership on may 4th, 2012. Leah directed us immediately to wonderfully personable Salesman as soon as she was aware of our needs. Very well mannered and pleasant young lady. When we were introduced to Mr.Robert Giovannucci, He was bound and determined to get my daughter in the vehicle of her dreams and have her on the road the SAME day. The best part? All at such a REASONABLE price. We were thrilled with his positive attitude without being just another pushy annoying car salesman. It was very very refreshing to work with Robert G. He was as extremely knowledgeable about the finance aspect of the sale, as he was about the car itself. Most salesmen dont come with this feature! (see how i did that? ;-)) This man was smiles and laughter from start to finish with us, .. regardless of his having to work over time on a friday afternoon, just to see to it that our daughter DID get to drive off the showroom floor with her very first brand new car, THAT NIGHT.,... we never would have even guessed that he'd been working OT, had we not asked for his hours. We had a fantastic experience at this dealership. My husband and I have EVERY INTENTION of returning to this dealership and buying 2 more new cars, from Robert G. as soon as possible, and we will also tell absolutely EVERYONE we know, who is looking for a new OR a used car to buy from this dealership. They will NOT be sorry!!! (Our daughter bought a 2012 Honda civic 4 door) Hope this helps you make your decision about where to buy your next car! dont be a fool... go to the Honda Gallery, and be done car shopping. you wont need to go anywhere else! and with the good weather coming... one stop car shopping is the way to go!!! More
We shopped several dealers for a new Honda CR-V. We chose the Honda Gallery because we didn't feel pressured. The salesman, Herve, was knowledgeable, pleasant and very helpful. The whole car-buying process the Honda Gallery because we didn't feel pressured. The salesman, Herve, was knowledgeable, pleasant and very helpful. The whole car-buying process went very well. We would recommend the dealership to family and friends. More
This was my first experience with Honda Gallery. Our sales consultant, Junior Rodriguez, was very professional, knowledgeable, helpful, and easy-going. I switched from an Accord lease to a 36-month CR-V sales consultant, Junior Rodriguez, was very professional, knowledgeable, helpful, and easy-going. I switched from an Accord lease to a 36-month CR-V lease and feel like I received a fair deal. Since I had shopped around, the negotiating process, which I always dread, was kept to a minimum. My lease is a true "sign and drive," with no fees up front and the first month paid by the dealer. I realize these costs are worked into the monthly payment, but it was nice to have the registration, new plates, and inspection handled by the dealer so that I could turn in my old car and drive away in a new one in less than two hours. More
I have given the rating of 5 for all customer service,quality of work,friendliness, and overall experience. I have given a 4 for price because everyone wnat to spend less money. Herve was a won service,quality of work,friendliness, and overall experience. I have given a 4 for price because everyone wnat to spend less money. Herve was a wonderful salesman. He actually new what I wanted before I did. Initially I had considered a used car or a lease. Once Herve showed me my options and compared the costs for me it was easy to make the choice. I love my new Odessey. I have never enjoyed a car buying experience before going to the HOnda Gallery. I do not enjoy the pressure that is usually associated with buying a car. I appreciate that Herve was not trying to feed me a sales pitch. I have told many friends about the Honda Gallery and about Herve. More
Hello, I gave high ratings because Brian Sullivan was Hello, I gave high ratings because Brian Sullivan was very helpful throughout my whole experience at the Honda Gallery in Reading. I am very please Hello, I gave high ratings because Brian Sullivan was very helpful throughout my whole experience at the Honda Gallery in Reading. I am very pleased with my car choice. I will reccomend my friends and family. :) Thank you, Kimberly Pennellatore More
My experience from the second I stepped inside the Honda Gallery to when I drove off in my new Honda Fit was a great one. I am very happy that I got to work with Rob as my salesman because he was extremely Gallery to when I drove off in my new Honda Fit was a great one. I am very happy that I got to work with Rob as my salesman because he was extremely helpful and very informative. He really made my first car buying experience an amazing one. On numerous occasions I was asked by different members of the staff if I needed anything which was nice. Once I bought the car everyone was still very helpful and full of congratulatory comments. Overall great experience. Thanks Honda Gallery :) More