Route 128 Honda

I love my used car that I bought. The people there were so friendly and awesome. They made me feel at home. I will definetly go there again to buy my next car!!!! The price was awesome and the car is amazi so friendly and awesome. They made me feel at home. I will definetly go there again to buy my next car!!!! The price was awesome and the car is amazing! I was in and out quick and got my car the next day! More

I bought a Ridgeline pick up Honda Gallery in January. It was an excellent dealer experience. Loved the truck, but in April I developed a detached retina--the second one I've had. Driving the truck was It was an excellent dealer experience. Loved the truck, but in April I developed a detached retina--the second one I've had. Driving the truck was no longer possible. I needed something with lighter doors and smaller tires. I called manager Frank McLaughlin and he said no problem, we'll work something out. Last night I drove away in a new CRV. I am satisfied with the price they were able to give me for my 4 month old truck. The whole transaction--from walking in their front door and then driving away in my new CRV--took 2 days. Junior, my sales rep, and his boss Steve were completely kind, knowledgeable, accommodating and professional. Honda Gallery is the best dealership I've ever used. I highly recommend them. More

Junior was very knowledgeable, professional iwth a senior citizen client. He was very patient and kind. I will highly recommend him to all my firends. It is an intimidating process to buy a new car with a citizen client. He was very patient and kind. I will highly recommend him to all my firends. It is an intimidating process to buy a new car with all the technology these days and he was sensitive to my insecurities. He went over everything with me a few times as everythign was new to me. I appreciate that he went above and beyond for an old lady!!! Please extend my thanks and appreciation to Junior. I am sending my husband and friends to him soon. Thank you, Joan O'Donnell More

About 8 months ago I had decided to purchase a new vehicle and heard good things from a friend about the honda gallery. Right out of my car I had seen the vehicle I wanted. I was greeted by a friendly vehicle and heard good things from a friend about the honda gallery. Right out of my car I had seen the vehicle I wanted. I was greeted by a friendly representative who had helped me learn more about this used vehicle. It was a used '08 , that was leased by one previous owner for 36,000 miles. It had a few little things that didnt stand out too bad but i wasnt looking for in a vehicle of my own,(minor rim scratch, quarter panel scratch, etc...) They were quick to offer their autobody service for the corner panel, which was definatley a plus. Things were going good, we had sat down to negotiate and make this vehicle my own, i had purchased some of the warrenties( tire and wheel,remote starter) which were a few additional charges a month, but for my new car it was worth it; and gotten the vehicle certified as the old warranty had expired. I had bought the car in august of 2011, and was excited to pick it up. Everything was great and i had fell in love with it, but only a few weeks into it, i realized i was getting a rattling grinding noise when i would start the car. I brought it in and told them about the problem, they were kind to fix it and offer me a rental car. I picked up the car after they had worked on it waiting a few days with an enterprise vehicle and it was in working order again. A few weeks after this had occured the vehicle was having trouble starting over, so i headed back to the service department, only to recieve my second enterprise vehicle, it was due to a dead cell in the battery, on a used certified honda, i dont know why. I go to pick up my vehicle and neither windows will work. I had to wait an additional day to drop off the vehicle again and find transporation home because a master switch didnt get flipped back on. 4 or 5 months into this "certified used vehicle" i realize this loud hissing coming from the exhaust and my low oil light comes on. My car is now burning oil, and i have to fill it up after a recent oil change.I had my mechanic take a look at the vehicle as a whole, seeing as it seemed more of a pain then help. I have a bent rim in the back causing a shimmy on the highway that didnt seem like a big deal, thought it was natural. I swing by the service department another time to let them know whats going on, the response was that 1 quart of oil to every 1000 miles is normal.....hm. I did some research on the year make and model and realized that more than average were having the same exact problem with this vehicle and honda wasnt doing anything about it but recalling vehicles that were being complained about. They said the bent rim was "from the original owner and must have been sold to me with a bad rim" that went out for repair 2-3 days leaving me with no vehicle. Oil got topped off and was told to come back when the light comes back on to check the oil levels. Thinking this was all over and the vehicle was fine, I get into my vehicle only to hear that nice grinding noise when starting it. Service department here i come, the 10th time in 8 months. They said the mechanic who fixed it checked it out and its fine, so i must be lieing as i am the one who drives the vehicle everyday. When i had addressed all these issues to the salesman that i had boughten the vehicle from, he was very kind and helpful but in the end only seemed to want to sell me a new vehicle for a few extra bucks a month, and a new finance plan starting over. The personalities are great here and they try to help, but i just dont think its enough to make me want to purchase another vehicle here again. More

My husband and I were just shopping and found a great used Honda. Our sales person, Casey Tong gave us great service, couldn't do enough for us. Honda has always been our favorite car and now we have a f used Honda. Our sales person, Casey Tong gave us great service, couldn't do enough for us. Honda has always been our favorite car and now we have a favorite dealership. Everyone was a pleasure to deal with. Thank you! More

We had a great experience at Honda Gallery. We knew exactly what we were looking for going in and Junior made sure we got it. There was no sales pressure and when we declined some of the extras they d exactly what we were looking for going in and Junior made sure we got it. There was no sales pressure and when we declined some of the extras they did not try and push us for more. We feel we got a fair trade in price and that the price of the new Pilot we purchased was in line with what we had researched. I have to bring the car back in to have the extras added and they are supplying me with a car for the day so that I will not be inconvenienced. We are thrilled with the new Pilot and highly recommend this dealership. More

We bought a car there and the service was friendly and low pressure and reasonable. We worked with two sales people and both were very helpful. They answered all our questions and allowed us to return man low pressure and reasonable. We worked with two sales people and both were very helpful. They answered all our questions and allowed us to return many times while we were making a decision. More

Went for a routine service on my 2004 Honda Pilot, bought a 2012 Honda Pilot. I have always serviced my Honda Pilot at the Honda Gallery and drove in and decided to purchase a new Honda Pilot. Brian Sulliv a 2012 Honda Pilot. I have always serviced my Honda Pilot at the Honda Gallery and drove in and decided to purchase a new Honda Pilot. Brian Sullivan was my sales rep and was great! Just what I wanted, did not feel like wasting time with any sales pitches just wanted the price with my trade. He is so down to earth and did not pressure me at all! Then off I went to King for the closing of the deal and he is such a great guy also. Would recommend to everyone, great location also. More

When we drove in to the dealership, Casey walked us in and to his desk. He was very professional throughout the process. Although the dealership wasn't quite flexible with the pricing, we still got a dece and to his desk. He was very professional throughout the process. Although the dealership wasn't quite flexible with the pricing, we still got a decent price for the product. Once we had the deal in place, we had to wait for over an hour before our paperwork was processed, and that too after inquiring about the status, otherwise our file was just sitting in the "finance" rack. Other than that everything went smoothly. Casey was with us the whole time and he delivered what he promised and the car was delivered on time and in good shape! Thanks, Casey. More

Nicholas and Carlo were exceptional! I really cannot say enough about them. From start to finish, my experience with the Honda Gallery and its employees was nothing but positive. I really felt as though enough about them. From start to finish, my experience with the Honda Gallery and its employees was nothing but positive. I really felt as though everyone went out of their way to meet my needs, and get me the best deal possible. I could not be happier with the service I received. I look forward to doing more business with the Honda Gallery in the future. Thank you again! More