Route 128 Honda
Reading, MA
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Brian Sullivan was great to deal with. He gave us time to think about what we wanted to do in private. He did not pressure us at all. He answered all our questions honestly. I plan on telling all my family a think about what we wanted to do in private. He did not pressure us at all. He answered all our questions honestly. I plan on telling all my family and friends to visit this dealership and especially Brian Sullivan. More
I was in the market for a new Honday CR-V and while I had other dealers closer to my home, I was impressed with the ratings for Honda Gallery so went to see what kind of experience I would have. I can confi other dealers closer to my home, I was impressed with the ratings for Honda Gallery so went to see what kind of experience I would have. I can confirm that after my experience their rating of 4.9 is obviously justified. From the moment I stepped in the door, it was a stress-free atmosphere. My sales rep, Herve Pierre Louis was fantastic. It was obvious that his goal was total customer satisfaction in every area from start to finish. He didn't stop once I was in possession of my car. He has made periodic follow up communications with me to offer his continued support and availability for any questions or concerns I may have. I know Honda has a great reputation, but Honda Gallery and Herve, certainly are proven representatives to the success of the Honda brand and I have and will continue to highly recommend them to family, friends and co-workers. More
The service here was great! I will definatly inform any of my family or friends looking for a used/new car to check this gallery out! Herve was very helpful and of course, friendly. The entire staf seemed of my family or friends looking for a used/new car to check this gallery out! Herve was very helpful and of course, friendly. The entire staf seemed welcoming and I felt that my overall visit was awesome. I love my new honda civic and can't thank Herve and your staff enough for your help! More
I met David Warnock when I walked into the dealership to test drive an Accord. He was very professional and I liked him immediately. I told him up front that I was ready to buy and that I would send my hus test drive an Accord. He was very professional and I liked him immediately. I told him up front that I was ready to buy and that I would send my husband down to speak with him. I liked him so much I told my husband you have to see David and no one else. In fact, he was off on Wednesday so my husband waited until Thursday to go down. We purchased a Honda Accord and David spend some time with me to explain everything and show me how to program bluetooth. He is patient and very knowledgeable. I will highly recommend him to my friends.... Thank you very much Deb and Jay Stratton, Reading, Ma More
I originally hadn't intended on purchasing a new car, and was simply looking at deals around possibly trading in my 2010. Brian was very knowledgeable about Hondas and managed to be helpful with no pressure was simply looking at deals around possibly trading in my 2010. Brian was very knowledgeable about Hondas and managed to be helpful with no pressure or hard sell. The experience was very smooth and I was in and out of the dealership as quickly as possible. More
I "started" my search for a new car at the Honda Gallery and connected with Brian "Sully" Sullivan. Sully was very friendly, non pressure and has great product knowledge. I told Sully that I Honda Gallery and connected with Brian "Sully" Sullivan. Sully was very friendly, non pressure and has great product knowledge. I told Sully that I was just starting my search and planned on looking at four or five other makes of cars before making a decision. After the test drive and some general discussion about cars and the purchase process I bought my new Honda Accord that afternoon and Sully delivered it the next day. He spent a great deal of time going over aspects of the car, set up my bluetooth connection with my cell phone and called the next day to see if I was happy. I love the car and the fabulous customer service experience I had with the dealership and Sully. Bob Winsor Wakefield, Mass. More
Since I've used this dealer in the past and had a very good experience then, this time, I felt like family, which is really nice and comforting. Everyone was generous to my needs and immediately responded good experience then, this time, I felt like family, which is really nice and comforting. Everyone was generous to my needs and immediately responded to any concerns I had. A+ More
I loved working with this dealership! Everyone was so nice, especially Dave. Being a new grad, trying to buy a car was a really scary process, but they broke it down and even made it enjoyable. I had b nice, especially Dave. Being a new grad, trying to buy a car was a really scary process, but they broke it down and even made it enjoyable. I had been to other dealerships looking at other manufacturers, but none of them made me feel as comfortable with choosing them as Honda Gallery. They worked to get me a plan I could afford, and they took the time to make sure I was comfortable throughout the whole process. Honda’s a great company, and buying my new Civic through the Gallery made it even better! More