Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 128 Honda
Reading, MA
1,541 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,541 reviews
June 09, 2025
.Juan Moran at Honda 128 helped me in the service department. He was professional and managed to get everything done without me having to wait for a long time.I needed an inspection sticker for my department. He was professional and managed to get everything done without me having to wait for a long time.I needed an inspection sticker for my new car. I give the Agency a 10 - nothing less. More
by cetg1274
Employees Worked With
Juan Moran.
June 08, 2025
The service department is unorganized and poorly managed. They called me to tell me my part was received and to schedule the repair. When I got there it took then 20 minutes to figure out what needed to be r They called me to tell me my part was received and to schedule the repair. When I got there it took then 20 minutes to figure out what needed to be repaired and then another 10 minutes to realize the part wasn't in. I rescheduled, again, after the part came in and was told it would take 1 1/2 hours. After 2 hours of waiting, the car still hasn't been touched. I left empty handed again. More
by Bel_Fallon
Employees Worked With
Juan Moran
May 27, 2025
Great car buying experience. I worked with Sorena and Robbie to get a great deal on my trade and new car. They were both helpful and knowledgeable. I worked with Sorena and Robbie to get a great deal on my trade and new car. They were both helpful and knowledgeable. More
by bendubois30
Employees Worked With
Sorena choum
March 30, 2025
I had a great experience at Rt128 this weekend. Both Robbie and Brett were excellent and I appreciate the time and care that they put into getting me a car and a deal I was happy with! Both Robbie and Brett were excellent and I appreciate the time and care that they put into getting me a car and a deal I was happy with! More
by smuellers21
Employees Worked With
Robbie Harris, Brett Masterson
March 24, 2025
Tural Bayramli and Chad Nelson were helpful and knowledgeable. Thank you for this awesome experience. You are our family to go dealership now! knowledgeable. Thank you for this awesome experience. You are our family to go dealership now! More
by Aveshsheikh88
Employees Worked With
Tural Bayramli
March 18, 2025
Absolutely terrible experience at this dealership. Typical games and aggressive/pushy sales process. Mostly fake google reviews. Stay away! Chatted with their rep for a few days to get a quote, and Typical games and aggressive/pushy sales process. Mostly fake google reviews. Stay away! Chatted with their rep for a few days to get a quote, and arrange a visit to get a feel of the vehicle and get a rough trade-in value. Mentioned will not be making a purchase decision immediately. Then, mentioned this again inside the dealership to the salesperson. And yet, the owner was super rude and disrespectful when I told him that I need to think things over. Mentioned that I wasted their time during a busy day. More
by -o-o-
Employees Worked With
Daniel Loggins
March 01, 2025
Route 128 Honda made me feel at home and took care of me in the best way possible, Shout Out to Jose Guerra for being 100% Transparent with me and telling me everything the way it is! Really appreciate Bret in the best way possible, Shout Out to Jose Guerra for being 100% Transparent with me and telling me everything the way it is! Really appreciate Brett as well by giving me exceptional customer service and getting me sold on this vehicle! Look forward to doing business again when the time comes. More
by Salvador Galvez
Employees Worked With
Jose Guerra, Brett Masterson
