Route 110 Auto Sales
Dracut, MA
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Very friendly,up front and not pushy. They have very high quality vehicles there. I think I got a good car there. Time will tell.I've only owned it for less than a week. They offer a 3 They have very high quality vehicles there. I think I got a good car there. Time will tell.I've only owned it for less than a week. They offer a 3 month warranty. Most places are 1 month. More
This was my first time purchasing a BMW. The staff were pleasant and accommodating, even while running around with how busy it was they still checked in with everyone. Working with Michael The staff were pleasant and accommodating, even while running around with how busy it was they still checked in with everyone. Working with Michael Ide was a dream. He is understandably a BMW expert and could answer any and all questions I had about the brand and the vehicle. He was polite, friendly, and excited to have me purchase a vehicle from their company. Once the vehicle was under agreement, Michael kept me updated on all things timeline and vehicle condition. He was and is very easy to contact and that really helps with peace of mind. More
Every person I interacted with at Route 110 Auto was helpful, friendly, and made this an enjoyable experience. Michael assisted me virtually when I spoke to him on the phone. When I went in person helpful, friendly, and made this an enjoyable experience. Michael assisted me virtually when I spoke to him on the phone. When I went in person to test drive, I met his wife Nicole who was absolutely amazing to work with. She answered all of my questions and had unbelievable follow through, making sure I was well cared for all the way until license plates were on my car. I appreciate all of your help! More
ABSOLUTELY BY FAR THE BEST EXPERIENCE IN PURCHASING MY NEW VEHICLE!!!! I’M TELLING YOU FROM THE MOMENT THAT EMAILED MICHAEL CONCERNING A FEW QUESTIONS THAT I HAD, THEN DRIVING ALL THE WAY FOR OVER AN HOUR NEW VEHICLE!!!! I’M TELLING YOU FROM THE MOMENT THAT EMAILED MICHAEL CONCERNING A FEW QUESTIONS THAT I HAD, THEN DRIVING ALL THE WAY FOR OVER AN HOUR—— THE EXTREME COURTESY AND PROFESSIONALISM IS UNMATCHED!!!!! TO ACTUALLY BE IN THE PLACEAND DRIVING OUT IN 1 1/2 HOURS WITH NO—— I MEAN NON WHATSOEVER HASSLES, WELL IF YOU ARE A SERIOUS CAR BUYER THEN I NEED SAY NO MORE!!!! REGISTRY WORK TAKEN CARE OF; FINANCING DONE; AND THE VEHICLE WAS WAITING AND READY FOR ME TO DRIVE HOME!!!! EXCELLENT I MEAN EXCELLENT EXPERIENCE!!! GIVE ROUTE 110 AUTO A VISIT AND YOU WILL DEFINITELY SEE WHY I AM GIVING MICHAEL A 💯💯💯💯 💯 MORE THAN 5 STARS REVIEW!!!!! More
The guy is buy cars at auction for cheap money and selling them at a premium price as if the car did not have a single problem a week into having the car the tires rotted out and had 4 differnent tire selling them at a premium price as if the car did not have a single problem a week into having the car the tires rotted out and had 4 differnent tires on it when i asked about it he asvised me bmw is suppose to have 4 differnt tired its called staggered tires he says (thos is when i new this car buying experience was going to be an issue) I asked for them to be changed he refused 3 days into having the car it's making a bearing noise and itsshuts down on me on the highway the first time it happend he advised me to just turn it off an on as if it's wifi. That time the car wouldn't start but after getting the car back it died on me every other day and I would turn it off and on and sometimes it would start back up and be fine. The point I'm making is he new the car had this problem but since it's a 2k fix he sells you a warranty and advises you after 3 days of having the car that i need to go through the warranty when thier is a warranty through the dealer that he had told me was only 7 days once the 7 days were up. Then told my mother it's was 30 days once the 30 days was up. The car died on me 2 weeks ago again and again he refused to pay for the tow and the problem with the car.. he advised me the car died because I had ran out of gas.(I had plenty of gas) but since he had in his head i ran out of gas he refused to do anything. I advised him I will be taking him to court and that night received a call from I believe his wife and this had to be the worst experience of it all.. very rudly she explained to me all these things that didn't happen and how all they have bin doing is trying to help me all of this with a terrible attitude so mike didn't even have the ordasity to tell his wife the truth about what has happend and told her nothing but lies.. the things she was telling me they have tried to do and have done was all a complete lie I truly could not believe that this lady I did not do business with is calling my phone with a crazy attitude telling me about things that never happend. Things that weren't even close to what was happening but since Mike knew he did me so dirty he couldn't even tell his wife the truth. This business was owned by his father or someone else as of a couple years ago and he ran a proper business this is the second car I buy of them because my first car and experience with them was so good but that was when an honest person ran it. He's doing fraudulent things buy buying cars with problems paying almost nothing for them and selling them to us at a price that doesn't reflect the cars worth. WOULD NOT RECOMMEND THIS DEALERSHIP WORST EXPERIENCE OF MY LIFE More
Sleazy! Car didn't pass inspection and dealership made it very difficult for us. They advertise that they sell out of state, but then won't help fix a proble Car didn't pass inspection and dealership made it very difficult for us. They advertise that they sell out of state, but then won't help fix a problem (two mufflers with holes and rot) unless the car is returned to Massachusetts. I would advise to stay away! More
This was my first time buying and financing a car. Mike made the whole process easier than I could’ve imagined! He answered all my questions, and always got back to me quickly. I was amazed and overal Mike made the whole process easier than I could’ve imagined! He answered all my questions, and always got back to me quickly. I was amazed and overall pleased by how genuine and professional Mike and Nicole are. I would highly recommend family, friends, or anyone to make Route110 Auto your first choice when buying a car! Especially if it is your first time purchasing a vehicle. More
A very disappointing experience and a warning to anyone who plans to buy a car from them. I made the mistake of believing what Mike told me. Don’t! I believed Mike when he told me that he had the vehicl who plans to buy a car from them. I made the mistake of believing what Mike told me. Don’t! I believed Mike when he told me that he had the vehicle inspected by a qualified mechanic and that no overt issues were identified. Turns out that both rear wheels wheel and rear trailing arms were bent. If he hands you a CarFax, don’t believe what it says; dig into any details that you can find. The car I bought, two months before it went on sale, was not drivable. To get is sellable the repairs included, replacing the engine, radiator, and transmission cooler. In the long run, maybe these repairs, will be a good thing, but I should have been made aware of them. I asked Mike to share some of the cost of the $2100 in repairs, but he refused, hence the need to post this negative review. I guess more money in his pocket is more important than his reputation. All he had to do to get a favorable review, was to share some of the cost of the repairs. And by the way, the warranty that 110 provides is worthless. More
Mike and Nicole honest people , no pushy sales people here. We drove over 3 hours to go see them. Sooo glad we did !!! Didn't take very long to buy the car. Big Mike pulled somenstrings with our insuranc here. We drove over 3 hours to go see them. Sooo glad we did !!! Didn't take very long to buy the car. Big Mike pulled somenstrings with our insurance company to get a letter proof to the lender to get our loan. ( with lightning fast results ) all the vehicles were in amazing condition !!! Even lil Lucy was there to make it a better experience... Mike got us a better deal then our own credit union !!! Even with my town office being difficult over 18.10. Mike fixed the situation super fast... we can't wait to buy another auto from you guys !!! We suggest that you go to 110 motors and see for yourself. More