DCN Hyundai- Service Center

Service department person tried to overcharge my 22 years old son on unnecessary repairs he suggested. When I walked with Mitsubishi Lancer book in hands and asked explaining where he can see in book that co old son on unnecessary repairs he suggested. When I walked with Mitsubishi Lancer book in hands and asked explaining where he can see in book that company suggesting this service to be done on two years old 20K Lancer - he screamed "GET THE F..K OUT OF HERE". I opened complain with Mitsubishi on this, however not sure if they even care about. Run of this place, worse I ever work with. More

I recently purchased two new cars from this dealership. There is a safety issue that needs to be corrected on both cars; specifically the auto lock system. I contacted the service department four times ove There is a safety issue that needs to be corrected on both cars; specifically the auto lock system. I contacted the service department four times over the last 10 days, and have yet to get a response. First call-service manager out and leave message. He will return call. Never heard back Second call-service manager on break, will call back. Never called Third call-Service manager in meeting, will call back. Never called Fourth call--he is in building, but not available. Will call back. Never called. Although they think they are #1 in sales, clearly they are not in service. The attitude of the people answering calls is indifferent. I am disappointed in their lack of response to a rather simple issue. Can't help but wonder if I had a major problem what would happen. More