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DCN Hyundai- Service Center

Monmouth Junction, NJ

4.3
284 Reviews

284 Reviews of DCN Hyundai- Service Center

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May 06, 2017

WAS GREETED BY EVERYONE THAT WENT PASS ME BOUGHT CAR 3 YRS.AGO AND NEVER WAS ABLE TO GET MATS OUT FOR CLEANING, SERVICE PERSONNEL ALWAYS CAME UP WITH A STORY BUT COULD NOT GET THEM OUT.I PULL More

by AL WOOD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
RONALD LAMAGRA JR.
May 09, 2017 -

Route 1 Hyundai responded

Thank you for your fabulous review! We are pleased to hear that you had such a positive experience in our service department and that Ronald was able to assist you in a quick and efficient manner. Thank you for your business and we look forward to continuing to provide you with top notch service in the future.

May 06, 2017

Laura. Was a pleasure Laura was extremely helpful it was a pleasure dealing with such a valuable employee. She went above and beyond to be helpful . Will definitely retur More

by Barbara1929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
May 09, 2017 -

Route 1 Hyundai responded

Thank you for telling us about your wonderful experience in our service department! It brings us great joy to hear that Laura went above and beyond to ensure that you were completely satisfied with the service that you received. Thank you for choosing DCN Hyundai and we look forward to seeing you again for service.

May 03, 2017

My day at Hyundai Everything was fine except that I was waiting for 2 hours for work to be done and the waiting room was very cold. I also didn't realize that I had an More

by with wheels
Recommend Dealer
Yes
Employees Worked With
I don't remember his name & I don't have the bill in front of me
May 04, 2017 -

Route 1 Hyundai responded

Thank you for sharing your feedback with us. We are glad to hear that we were able to complete your service. We value our customers' feedback as it helps us to improve our customer service. Thank you for your business.

April 30, 2017

Customer Satisfaction Personnel was courteous and they took my car in as soon as I arrived. My car was taken in for an oil change and a recall. I was told it would take ap More

by Lovemycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald LaMagra, Jr.
May 02, 2017 -

Route 1 Hyundai responded

We can't thank you enough for telling us about your experience in our service department! It brings us great joy to hear that we exceeded your expectations and completed your vehicle's service in a timely fashion. We appreciate your business and we look forward to servicing your vehicle again.

April 28, 2017

Service on Accent yesterday Pulled into service area. They took me right away, Beat their time expectation for length of time it would take. Cost was less than estimated. I'm a h More

by rwilpop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember who was on the desk, but he was very friendly and I felt confident dealing with him.
Apr 28, 2017 -

Route 1 Hyundai responded

We can't thank you enough for taking the time to leave us this awesome review! It's pleasure to know that you had such a wonderful experience in our service department and the we were able to efficiently complete your service. Thank you for your patronage and we look forward to continuing to provide you with top notch customer service for years to come.

April 26, 2017

The service was very good and I enjoyed it They service my car very well they change the oil and filters and everything put into pieces in it I would be back for more service and I also will re More

by randy barrino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny brown
Apr 27, 2017 -

Route 1 Hyundai responded

Thank you for leaving us this great review! We are pleased to hear that you had such a positive experience in our service department. Thank you for your business and we look forward to servicing your vehicle again in the future.

April 18, 2017

Excellent service My experience was wonderful the advisor Harvey was great probably the best you have . I would return for service and I would want to deal with the sam More

by Excellent service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey
Apr 19, 2017 -

Route 1 Hyundai responded

We appreciate you sharing your marvelous feedback with us. We are so excited to hear that you had such an excellent experience in our service department and that Harvey was so helpful to you. Thank you for your patronage and we look forward to servicing your vehicle again in the future.

April 13, 2017

Service From beginning to end a wonderful experience!Loved Clarence in sales!!!Wonderful sales dept!Financing terrific! Iggy a big help!!Excellent service dep More

by Babzgabz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence,Service manager, and Jose in service,Iggy, Colleen Oberly
Apr 13, 2017 -

Route 1 Hyundai responded

Thank you for your marvelous review! We are so happy to hear that you had such a wonderful experience at our dealership. At DCN Hyundai, we always strive to make our valuable customers feel comfortable from the moment they step into our dealership. It brings us great joy to know that our entire team was able to accomplish that goal with you. Thank you for choosing DCN Hyundai and we hope to see you again!

April 11, 2017

Good Experience My service was done promptly and correctly. I recommend DCN for excellent and courteous service. I also had an excellent conversation Toon with Ali More

by Allan0002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali G
Apr 12, 2017 -

Route 1 Hyundai responded

Thank you for your great review! We are delighted to hear that you had such a positive experience in our service department and that our team was able to complete your vehicle's maintenance accurately and efficiently. Thank you for choosing DCN Hyundai and we look forward to continuing to provide you with top notch service in the future.

April 09, 2017

Complete service I have used the service department here through three vehicles and what I liked about this appointment was that they did exactly what I asked them to More

by katy-did.linzee
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Advisor, Dulce M Rushton, is the name on my invoice.
Apr 10, 2017 -

Route 1 Hyundai responded

Thank you for your outstanding review! We are thrilled to hear that you had such a pleasant experience in our service department and that our team was able to perform all the service tasks that you needed in a timely fashion. We appreciate your business and we look forward to seeing you again.

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