284 Reviews of DCN Hyundai- Service Center
First Tune-up for Tucson This is my second Hyundai with DCN. Both times my salesman was Dave Nock, who is personable and helpful when buying a car. Today I brought in my new T This is my second Hyundai with DCN. Both times my salesman was Dave Nock, who is personable and helpful when buying a car. Today I brought in my new Tucson for its first tune-up. My appointment was for 9:30 and even though I arrived early, my car was taken in immediately and the work was done in an hour and a half. The car was checked out thoroughly, had an oil change, and some necessary adjustments at no charge, just as the dealership had promised for the initial tune-up. During my wait, I visited with Dave, my salesman, had a hot cup of coffee, and enjoyed relaxing while I knew my beautiful Tucson was in the best of hands. More
Good fast and clean service Very good service fast and clean and I would recommend coming early to get the service done in a timely manner. But the only thing I hate is that when Very good service fast and clean and I would recommend coming early to get the service done in a timely manner. But the only thing I hate is that whenever I schedule a service, it always rains so therefore I can never get the free car wash More
Good luck with this place When purchasing a lease, they convinced my fiancé that he needed to pay extra for a tire protection plan. Now that we are here and need the tires repl When purchasing a lease, they convinced my fiancé that he needed to pay extra for a tire protection plan. Now that we are here and need the tires replaced, they are saying they're not covering any of it because the tires are too worn out. The service manager was extremely condescending and compared his car to buying milk from a store. It was very odd. He then told us we had to leave because he had other cars to work on. Great place to get a car if you want to get ripped off time and time again!! Definitely switching dealerships when this lease is up. More
Accurate Time Estimate I was very happy that the time estimated to do the recall job was right on the money. I did not want to spend any more time waiting than was initiall I was very happy that the time estimated to do the recall job was right on the money. I did not want to spend any more time waiting than was initially told to me when I booked the appointment. I was pleased that the scheduler as well as the intake person were both aware of the time it would take to do my recall jobs. I am disappointed, however, that my Sonata Hybrid does not pair with the bluetooth with my Apple phone when it comes to the media component. (The phone does pair) I was given lots of suggestions but I did leave DCN Hyundai with one of my requests unresolved as I cannot listen to my music or a recorded book thru my car speaker. More
great service I had a flat tire i came to dealership and talked to Alan service mgr who was very helpful and fixing the tire and the overall experience was excellen I had a flat tire i came to dealership and talked to Alan service mgr who was very helpful and fixing the tire and the overall experience was excellent I would recommend this service center thx More
Great service The staff was very pleasant, efficient and quick. Explained all work to be done thoroughly. The waiting area was comfortable. Everything was kept very The staff was very pleasant, efficient and quick. Explained all work to be done thoroughly. The waiting area was comfortable. Everything was kept very clean. More
Excellent This experience, as well as previous service visits to DCN Hyundai, have been excellent. Pre-service inspections were done in a timely manner, and the This experience, as well as previous service visits to DCN Hyundai, have been excellent. Pre-service inspections were done in a timely manner, and the provided checklist of items requiring repair/service allowed for the customer to select which problems should be addressed immediately. More
service has changed for better i went to the service center to do a recall and oil change. everything was unexpectedly fast. in addition i found oil change coupon for $29 something i went to the service center to do a recall and oil change. everything was unexpectedly fast. in addition i found oil change coupon for $29 something which was applied without any questions asked. i also purchased one part which i needed. and what is really cool i wasn't offered unnecessary services for additional $400+. Hope the pleasant environment i met during my last visit will stay. (i need to thank the Center for coffee and cookies which are great there!, thank you!) More
Car service My advisor, Alan Anderson, was very effiicient in making sure my car lights were repaired in the time promised. I had a very important meeting to go My advisor, Alan Anderson, was very effiicient in making sure my car lights were repaired in the time promised. I had a very important meeting to go to that morning and I made it on time thanks to his excellent help. More
Service They were very accepting of me running late and still got me in and out in under an hour on a Saturday! Friendly service people too! They were very accepting of me running late and still got me in and out in under an hour on a Saturday! Friendly service people too! More