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284 Reviews of DCN Hyundai- Service Center
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July 02, 2017
This was the very best experience so far. I was pleased. I was greeted quickly and the rep was very friendly and came across as competent and confident. My car was finished in about 40 minutes including a t I was greeted quickly and the rep was very friendly and came across as competent and confident. My car was finished in about 40 minutes including a tire rotation. More
by Missionary
Employees Worked With
Ronald LaMargra
July 01, 2017
Excellent fast service The service advisor had an inspection done to see what service was needed. He informed me in a very timely manner. They did not ask if I would have The service advisor had an inspection done to see what service was needed. He informed me in a very timely manner. They did not ask if I would have liked to have the vehicle washed. More
by Dj
Employees Worked With
Paul Falciglia
June 29, 2017
quick oil change Made an appt. to get an oil change - checked my car in at 7:40 and was leaving by 8:15...Never had any service appt. in which I was in and out so quic Made an appt. to get an oil change - checked my car in at 7:40 and was leaving by 8:15...Never had any service appt. in which I was in and out so quickly. More
by B G
Employees Worked With
Ronald
June 28, 2017
Refreshing dealer service experience. Very honest. Great communication. No hidden charges. Alan is very professional. My expectations were exceeded and they do not fit the corrupt dealer s Very honest. Great communication. No hidden charges. Alan is very professional. My expectations were exceeded and they do not fit the corrupt dealer service stereotype. More
by Azera73
Employees Worked With
Alan.
June 23, 2017
Service I received fast and friendly service when I brought my car in for a dashboard malfunction. Even though the part had to be ordered, I was constantly fi I received fast and friendly service when I brought my car in for a dashboard malfunction. Even though the part had to be ordered, I was constantly filled in on the status of the service. Everyone was very helpful More
by jenash60
Employees Worked With
Ali G, Paul Bertolo
June 23, 2017
Friendly but no solutions Presented my car for oil change and also asked to have air conditioning (hissing sound coming from fans) and touchscreen clock (constantly showing wro Presented my car for oil change and also asked to have air conditioning (hissing sound coming from fans) and touchscreen clock (constantly showing wrong time, if I correct it, it reverts back next time car is started) checked. After the diagnosis was told that there was nothing wrong with air conditioning (again) and that the only fix to the clock was to replace the whole system (quoted at $2,700). Was also quoted ~$440 for a transmission fluid flush. First, of course when I got into my car the AC was not hissing anymore but low and behold the next day it was right back at it. Second, after being told that it would cost me $2,700 to replace my console and thus fixing my clock, a quick Google search found that if I set the date first and then the clock it could possibly be a solution. So I tried that and it worked. This really irked me because it was something so simple that took little to no effort to figure out yet the best you guys could do was give me a quote for a new system. Lastly, I was quoted ~$440 for a transmission fluid flush. Now this is something that I do want to get done but $440 seemed really high. So I held off and then contacted other Hyundai dealers in the area. Turns out my suspicions were right. The other Hyundai dealers in the area quoted me a price for less than half the price that you guys did. There was only one positive from my visit and that was that my attendant, Laura was very nice and personable. Other than Laura, my experience was not memorable and it is highly unlikely that I will use DCN for my transmission fluid flush. More
by psilva425
Employees Worked With
Laura
June 15, 2017
All staff were helpful and kind to me during my visit. It was refreshing to find a Service Department with such helpful greeters and service employee's. I would recommend my family and friends to your de It was refreshing to find a Service Department with such helpful greeters and service employee's. I would recommend my family and friends to your dealership. More
by skaterms
Employees Worked With
Ali G
June 14, 2017
Laura & Claudio are a GREAT service TEAM! I have had concerns with the service department in the past but Dawn was able to meet my request of having Laura & Claudio take care of my oil change I have had concerns with the service department in the past but Dawn was able to meet my request of having Laura & Claudio take care of my oil change for my 2013 Hyundai Elantra. I have tried other Hyundai dealerships but I have not gotten as a GREAT of a service that Dawn, Laura & Claudio have delivered. More
by joescheesecakes
Employees Worked With
Dawn, Laura & Claudio
June 13, 2017
Patience is a virtue It took time and patience but I was able to get reimbursed for my keyless remote control that was promised to me when I purchased my BMW It took time and patience but I was able to get reimbursed for my keyless remote control that was promised to me when I purchased my BMW More
by CheifThomas
Employees Worked With
Omar , Tony and Scott , Paul Falciglia, Paul Bertolo
June 13, 2017
All OK On time service. Explored options with me before proceeding. I opted to proceed with all options provided. Work was performed promptly. Bonus was a ca On time service. Explored options with me before proceeding. I opted to proceed with all options provided. Work was performed promptly. Bonus was a car wash before return of the car to me. More
by Carlos Baralt
Employees Worked With
Dionna Rinaldi
