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DCN Hyundai- Service Center

Monmouth Junction, NJ

4.3
284 Reviews

284 Reviews of DCN Hyundai- Service Center

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August 22, 2017

Karen went far and beyond ..got me in and out.. Service dept is on point and even washed vmy truck great service again she even updated me in the computer for 2 years oil changes free service.. More

by Lila126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen in service and colleen...
Aug 22, 2017 -

Route 1 Hyundai responded

Thank you so much for your feedback on our service department. Enjoy your clean, cool ride! We look forward to seeing you again next time.

August 21, 2017

Corrected in the End Though it took a few appointments to address the issue for service, DCN resolved it in the end and made great effort to accommodate me as best as poss More

by RodW
Recommend Dealer
Yes
Employees Worked With
Jessica/Customer Service
Aug 21, 2017 -

Route 1 Hyundai responded

Thank you so much for your excellent review and feedback! We appreciate you taking the time to let us know how we did and we look forward to many more in the future. Enjoy your new ride!

August 20, 2017

a long wait, but great service It was a Saturday...by my choice, so I expecting a longer wait. However, the very friendly Laura told me approximately an hour and a half unless they More

by ehafen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 21, 2017 -

Route 1 Hyundai responded

Thank you so much for your positive review! We truly appreciate it and look forward to many more smooth experiences in the future. Enjoy your new ride!

August 18, 2017

Top shelf Always treated like a movie star when I get there iggy goes out of his way to help me with anything and Harvey is aces in service More

by Caddysev7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina
Aug 21, 2017 -

Route 1 Hyundai responded

Thank you for your amazing review! We are so happy to hear of this positive experience and look forward to many more. Enjoy!

August 16, 2017

great service! Mr. Graham took care of me the minute I walked in and got me on my way in under an hour. He set expectations, explained next steps and resolved the is More

by cncgjim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A. Graham
Aug 17, 2017 -

Route 1 Hyundai responded

Thank you for your five star rating and review!

August 16, 2017

It's was excellent. Joe Stanzione was great!!! Very great place everyone was very nice and helpful especially Joe Stanzione who was amazing. He answered all my questions and couldn't be nicer. I wi More

by Mets090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Stanzione
Aug 17, 2017 -

Route 1 Hyundai responded

Thank you for your five star rating and review! We're glad that Joe was able to assist you!

August 15, 2017

Excellent customer service will ask for him on next visit Joe provided excellent customer service and exhibit knowledge on the car as well as provided reassurance that recall work will be thoroughly completed More

by Bajan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Stanzione
Aug 15, 2017 -

Route 1 Hyundai responded

Thank you for your positive review!

August 12, 2017

2 recalls were performed quickly I have waited in the past an extremely long time for service but this time was done in a reasonable amount of time. Furniture in waiting area is not c More

by Barb
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Aug 14, 2017 -

Route 1 Hyundai responded

Barb, thank you for your feedback!

August 12, 2017

ALWAYS GREAT SERVICE!! Dulce did an excellent job of explaining my problem & the repair needed. She also included a printout of two other items that will need to be address More

by Neeve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dulce
Aug 14, 2017 -

Route 1 Hyundai responded

Thank you for your wonderful review and rating on your experience with us!

August 12, 2017

Pleasant man who signed my car in for service I visited for a recall and they also changed my oil and washed the car! All of this was done in just over one hour! The service technician was very, More

by Dee
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Aug 14, 2017 -

Route 1 Hyundai responded

Thank you for your positive review on your experience with our service department!

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