
Roush Honda
Westerville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,053 reviews
Very friendly Associates, and I felt like we got a great deal on a very nice used SUV. The Manager actually was also friendly and took the time to explain some things the sales lady could not. Overall a gre deal on a very nice used SUV. The Manager actually was also friendly and took the time to explain some things the sales lady could not. Overall a great experience, would return in the future if the need arises! More
Looked on line at available cars, and found several that were interesting. We were greeted and asked what our needs were for a car. Lori was patient and helped narrow our search. She then had us drive 2 were interesting. We were greeted and asked what our needs were for a car. Lori was patient and helped narrow our search. She then had us drive 2 so we could compare. She very clearly explained what each vehicle offered, then went thru several financing issues. The staff then worked quickly to complete our deal. Very nice and made it a pleasant experience. More
The Roush Honda service center has gone "above and beyond" for me. They are polite, efficient, friendly and always ready to help. There have been several times I have "cruised" in at late hours to a beyond" for me. They are polite, efficient, friendly and always ready to help. There have been several times I have "cruised" in at late hours to ask questions that seem to be silly. They always take the time and I receive an excellent answer. The one thing I really like is that I am never treated as if I am some "silly little lady" who is dumb about cars. We have purchased 2 cars from the dealership-one new, one used. That has also been an excellent experience both times. I love that they are a family run business that cares about their community. Kudos to them and I highly recommend them! More
I can't express how impressed I am by the extent to which the associates at Roush Honda will go to ensure I am a happy customer. My car is 7 years old... well paid off by now... but because I bought my car the associates at Roush Honda will go to ensure I am a happy customer. My car is 7 years old... well paid off by now... but because I bought my car at Roush, I got Roadside Assistance FREE-- 7 years later! Mike with Roadside Assistance responded to my call within minutes and was picking me up at the front entrance of my work to take me to my car and help me get the battery charged! I am a Roush Honda customer for LIFE! More
The salesman (Dave Campbell) greeted me as soon as I arrived, listened to what I was looking for, and showed me a vehicle (a 2001 Jeep Cherokee Laredo) that met my needs and which the dealership (Roush arrived, listened to what I was looking for, and showed me a vehicle (a 2001 Jeep Cherokee Laredo) that met my needs and which the dealership (Roush Used Cars) had just taken in. After I expressed interest in purchasing the vehicle, he expedited the reconditioning and detailing process. He kept in communication with me and let me know when it was ready, but was never pushy. He always answered my phone calls, and came out immediately whenever I returned to the lot. He was honest and negotiated with me to arrive at a fair price. The dealership allowed me to take the vehicle to my mechanic for an inspection. When the vehicle checked out, the dealership completed the paperwork so I could take delivery the same day. The paperwork process went smoothly and took less than a half hour. Afterwards, Dave took the time to show some of the finer points of the vehicle to my son who will be the principal driver. This is the third vehicle I've purchased from Roush, but the first used one. I highly recommend this dealership and sales person. More
We went to Roush Honda with intentions of just test driving a car...there was no urgency to buy a car right away. We did not "need" one, just wanted to start looking. We were interested in the Honda Ac driving a car...there was no urgency to buy a car right away. We did not "need" one, just wanted to start looking. We were interested in the Honda Accord Crosstour and the Element. We met Dave and he showed us the two cars. He was very helpful and answered all of our questions. We spent approx 2 hours with him on the 1st day. We later returned to see him again so that we could have our old car appraised. We decided that we liked the Crosstour the most. Once again, we spent approx 2 hours with Dave discussing and working out details. We were still not sure what we wanted to do...lease or buy. Dave explained every little detail and pointed out the pros and cons for leasing vs. buying. After a few days of thought. We decided that maybe we should consider a CRV. We drove one and liked it. Dave provided all financing details via e-mail so we could see what the payments would be like on a CRV. We decided we would still go with the Crosstour. On the day of delivery, Dave spent as much time as we needed going over the financial details...and then finally showing us our new car. He reviewed every feature and flagged pages in our manual that we may need to refer to in the future. As far as pricing goes. We were able to find a price at another dealership that was less than Roush but the service was not as good. The salesperson was tacky and not professional. We showed the price to Roush and they matched the price. I would recommend Roush Honda to all of my family and friends. Dave Holscher was a pleasure to work with. More
My buying experience at Roush Honda was great! Gary Anderson is a friendly salesperson and does not in any way come off as a sleazy car salesman type of guy. I would recommend buying a car from him. Anderson is a friendly salesperson and does not in any way come off as a sleazy car salesman type of guy. I would recommend buying a car from him. He seems to be an honest person, and he stood out to me in comparison to other salesmen throughout Central Ohio. Roush Honda worked very hard to address any concerns/issues that I had with my new car's components. I feel satisfied with their service department. More
My husband and I were very pleased with the service that we received from Gary Anderson. He was extremely helpful to us and was the ultimate professional. Gary took the time upon delivery of our van to pr we received from Gary Anderson. He was extremely helpful to us and was the ultimate professional. Gary took the time upon delivery of our van to preset our favorite radio stations and even synced my cell phone so I could be hands free. He then went over all the gadgets so that when we drove off the lot we knew how to operate all the controls. I have bought new vehicles in the past and the salesman basically handed me the keys and sent me on my way. It was Gary's VIP treatment that really made us feel special. We will definitely pass his name along with Roush Honda's name on to anyone we know that is looking for a new vehicle. More
One of the best dealers I have worked with when purchasing a used vehicle. Wendy was a pleasure to work with. They were very fair on the price for my trade. In terms of the pricing, I did not ha purchasing a used vehicle. Wendy was a pleasure to work with. They were very fair on the price for my trade. In terms of the pricing, I did not have to haggle back and forth to get a great deal... the were very upfront n their pricing and made me a happy customer. More
It is a pleasure to do business with Roush Honda. This is the second car I have purchased there. The salesman and support personnel are excellent to work with. They helped me pick out just the right car is the second car I have purchased there. The salesman and support personnel are excellent to work with. They helped me pick out just the right car. I did not have to plan any games to come to a fair price and the financing was excellent. More