Roush Honda | Page 599

Dave is wonderful to work with and spends time to assure complete understanding of the manual, the vehicle and the vehicle's features before leaving the dealership! The entire transaction from Dave to t complete understanding of the manual, the vehicle and the vehicle's features before leaving the dealership! The entire transaction from Dave to the business office is smooth and efficient. More

There has never been a time when I have walked into Roush Honda and not felt welcome, from sales to service staff. I purchased an Accord from Venko in 2002 and he has kept in touch over the years. Not p Honda and not felt welcome, from sales to service staff. I purchased an Accord from Venko in 2002 and he has kept in touch over the years. Not pushy, but heartfelt contact, holiday cards etc. When I decided to purchase my Accord Crosstour, I never considered going anywhere else. I trusted Venko would treat me fair, and he did exactly that. The service staff and back office team also displays genuine appreciation for the business. They are professional, polite and friendly. I get the impression employees truly like working at Roush. I feel I can trust they will do what is right and not oversell a service call. I've been told there are service establishments that could perhaps save me a few dollars on simple service items such as oil changes, but it is the Roush Service family that keeps me coming back! More

I purchased a Used Honda Civic today at Roush Honda, in Westerville, OH. Richie Phillips welcomed me to the lot and showed me some of the used cars available that were within my desired criteria. Ric Westerville, OH. Richie Phillips welcomed me to the lot and showed me some of the used cars available that were within my desired criteria. Richie was very polite, professional and helpful. After test driving a car, I decided it was the choice for me. Richie explained all aspects in detail and worked me through the purchase of my new vehicle. At no point did I feel pressured. I had a very pleasant and enjoyable experience during the purchase of this car and highly recommend Roush Honda, and specifically Richie Phillips. I will definitely purchase my next car from here in the future. More

When you first walk in to the used car showroom you could tell things would be different. I was greeted politely without any sales pressure. They made me feel right at home. I had an appointment with Rich w tell things would be different. I was greeted politely without any sales pressure. They made me feel right at home. I had an appointment with Rich waited patiently for him to finish up with another customer. No one tried to bully their way into my business. Rich was very polite, friendly, knowledgable and a just all around pleasurable person to deal with. The sales process was as painless as it could be. I highly recommend Rich and the rest of the staff at Roush Honda. More

Flexible! Patient! Knowledgable! Value! I'm not sure I could buy an automobile anywhere else! We were greeted warmly at the door and the hospitality never stopped. There were no sleazy salesmen and no se could buy an automobile anywhere else! We were greeted warmly at the door and the hospitality never stopped. There were no sleazy salesmen and no secret meetings. More

Gary Anderson was great to work with. He did not use high pressure sales tactics. We really appreciated that. His sales technique was his knowledge about the product and the warranty. He listen to our need pressure sales tactics. We really appreciated that. His sales technique was his knowledge about the product and the warranty. He listen to our needs and set an expectation that was met. Our loan person was just has friendly and courteous. More

This is the fourth vehicle we've bought from Roush, the third bought used through Dennis Kramer. We drove our first (used) vehicle bought from Roush to the sale, I think 16 years later. Dennis is friendl third bought used through Dennis Kramer. We drove our first (used) vehicle bought from Roush to the sale, I think 16 years later. Dennis is friendly while also being business-like - an unusual combination. That makes it easy to work with him. He is definitely not a high pressure salesman. Each deal with him ended with me paying what I thought was a fair price. Prices may be higher than other dealers, but you get a better car. There service quality is good as well. Dave Holscher, from who we bought a new car, displayed similar qualities. Overall, Roush is as good a dealer as their cars. More

From the first meeting to the end of the moment of deal, that was literally perfect itself! The dealer, Richie Phillips, he was extraordinarily friendly and professional. During whole time we were making a that was literally perfect itself! The dealer, Richie Phillips, he was extraordinarily friendly and professional. During whole time we were making a deal, he was happily do every favor we asked. That was wonderful. Every service was very satisfactory. I tried many cars for test driving and ask a lot of questions, but he was doing his work with pleasure. I'm really glad that I could find this dealer shop and made a great deal for my new accord. I definitely recommend that you go and buy a car if you wanna get a car with great condition and great price. Additionally wonderful service! More

We have been buying cars over the last 30 years primarily from the Lexus Dealership in Dublin. By working with Reggie Phillips, for the first time we found parody in the level of service we have experience from the Lexus Dealership in Dublin. By working with Reggie Phillips, for the first time we found parody in the level of service we have experienced. He realizes the importance of selling the dealership and service as much as trying to sell the vehicle. He systematically dismantled three other dealerships (including Lindsey Honda), one of which I had a car ready to purchase, when I came to Roush Honda. He did this by using solid facts and research regarding the vehicle to be purchased, and used facts not pressure tactics to make his case. As you well know buying a pre-owned vehicle is a difficult task. Mr. Phillips made the task almost fun. He was fair, diligent, and sincere about meeting our needs as customers. It was his ability to pick up om our needs and match it with what was in his inventory that was so outstanding, given we were able to buy a car before it was off the service racks. From the first call to closing of the deal Mr. Reggie Phillips met our needs as customers!He is a true asset to your organization. More

We had a wonderful sales experience with Rob Donkelaar. He was very helpful, friendly and knowledgeable. Rich Broderick was very organized and thorough. We would recommend this dealership and these two e He was very helpful, friendly and knowledgeable. Rich Broderick was very organized and thorough. We would recommend this dealership and these two employees. We will return to Roush for our next car. More