Rountree Moore Ford
Lake City, FL
Filter Reviews by Keyword
By Type
Showing 544 reviews
great dealership, great product. Derek is an outstanding salesman who cares about making his customers feel like they are put first. I didnt think I could buy a car but I went in and worked and these guys f salesman who cares about making his customers feel like they are put first. I didnt think I could buy a car but I went in and worked and these guys found a way to make it woke. the staff is awesome and would buy from them again in the future. More
Wrecked my car and had to purchase a new car. I went to Wrecked my car and had to purchase a new car. I went to rountree moore recomended by my body shop and spoke with Derek. Everyone was so understanding Wrecked my car and had to purchase a new car. I went to rountree moore recomended by my body shop and spoke with Derek. Everyone was so understanding and helped me sooo much. They did not put preasure on me to buy. That goes a long way for car salesmen. I can't remember when I had that much fun buying a car. I laughed from the time Derek showed me my car till I drove off. He still calls me once a month to make sure all is well. Great experience and will not buy from anyone else. Oh yeah you may get asked to do the chicken dance. Do it! I had soo much fun. Something I will remember for the rest of my life. Thanks guys. More
Rountree was recommended to us by my father in law. He has bought numerous vehicles from this dealership and has always been very pleased. My husband and I figured we would give this dealership a visit an has bought numerous vehicles from this dealership and has always been very pleased. My husband and I figured we would give this dealership a visit and I am so glad we did. All the staff are very nice and helpful and go through great lengths to make sure your visit is great. We purchased a 2013 Ford Fusion and absolutely love it! Ken, the salesman, was very nice and willing to work with us in any way he could. Mary, Stephen and Robin were all very pleasant people and thanks to Robin for showing us how to navigate through Sirius. We definitely will recommend Rountree to anyone who is looking to purchase a vehicle and if we ever decide to purchase another one, we will be back. Thanks so much! Thomas and Jody Dyal More
I shopped around quite a bit for my Ford Explorer, knowing it was the car I wanted. I knew the options I wanted, and didn't want to pay extra for options that might be packed on. My search led me to knowing it was the car I wanted. I knew the options I wanted, and didn't want to pay extra for options that might be packed on. My search led me to contact quite a few dealers (20+) via email and phone, as I was looking for my options at the price I wanted. From the first contact with Kes @ Rountree Moore, I was impressed. The offers he made from the beginning made it clear that he was serious about earning my business, and wasn't just giving me a stock answer. After some back & forth, zeroing in on the price, options & exact vehicle, I decided I wanted to do business with Kes. I had at least 8 other Ford Dealers in my local area or closer, but I chose to drive 90 minutes to Rountree because of the way I was treated, the feeling that I was a valued customer they wanted to earn, and the no-pressure on-the-level dealings. At no time did I get that slimy feeling we all get with most dealers. We made our deal completely via email & phone, with them holding the vehicle for me for a few days until it was convenient for me to get there. The first time I set foot in the dealership was when I showed up to buy the car, and the experience was pleasant. Considering the multiple dealerships under Rountree Moore, my search for my next car will begin at Rountree. They worked hard to earn my business, and I would hope to have the chance to give them more in the future. More
Lori she was very professional and efficient in the way of handling her customers. I like the way she worked out my business. I do encourage people to buy their cars and tricks through her and I am sure th of handling her customers. I like the way she worked out my business. I do encourage people to buy their cars and tricks through her and I am sure they will be happy and satisfied. More
Loris was awesome when I came in to trade my truck. I will be doing all my future business with the company..I will also send friends and family to see Lori.. will be doing all my future business with the company..I will also send friends and family to see Lori.. More
I went in upset over a over a bad experience I had somewhere else and went out with a smile and a new car. They knew I was nervous, they worked with me and explained everything as we worked out the somewhere else and went out with a smile and a new car. They knew I was nervous, they worked with me and explained everything as we worked out the transaction. Derek was a wonder, always patient with my million questions. I will go to no other dealership in the future. This is my second new car from this dealership and they worked wonders for me. Thank You! More
I would like to take a moment to thank the entire staff at Rountree Moore Ford, with a special thanks to Charlie Tomlison, for going the extra mile for me with the purchase of my first new vehicle, a 2012 at Rountree Moore Ford, with a special thanks to Charlie Tomlison, for going the extra mile for me with the purchase of my first new vehicle, a 2012 F-150 that is absolutely perfect. A business run the way they use to be, where the happiness of the customer is job 1. The staff at Rountree Moore Ford made this the best experience I have ever had when purchasing a vehicle. I have purchased used cars in the past from dealers but have never dealt with a staff as kind, courteous, caring, and willing to go the extra mile to get an individual into the vehicle that they want, Most would push you to a lesser vehicle just for the sale. I can assure you that I will point any and everyone that is in the market to purchase a vehicle is straight to Rountree, Without exception Rountree is the car dealer that shines above all others. again Thank you and your staff for making my dreams come true. More
Lori Hewitt was the best sales person I have ever dealt with. She showed me a dozen vehicles over serval weeks. she never got the i don't care attitude with me. She was instrumental in my decision to pu with. She showed me a dozen vehicles over serval weeks. she never got the i don't care attitude with me. She was instrumental in my decision to purchase from Rountree. I first came to the dealership to look at used vehicles but Lori was able to help guide me to the best purchase i have ever made. My family is still excited with our new Ford Escape 2013. Thanks Lori for such a great experience. Todd Hunt More
I went to Rountree Moore Ford and told them about a vehicle that I had tried to buy at another Dealer, but left there very dissatified, thankfully Rountree Moore and their very helpful staff located th vehicle that I had tried to buy at another Dealer, but left there very dissatified, thankfully Rountree Moore and their very helpful staff located the vehicle and made my purchase easy and very stress free! I will be referring all my friends and family to Rountree Moore!!!! I thank them and will be promoting their business from here on out. It was a GREAT EXPERIENCE and we LOVE our new Ford Super Duty F250! More