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Rountree Moore Ford

Lake City, FL

4.4
540 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 540 reviews

May 08, 2013

Lori was very knowledgeable about the vehicle we were interested in. She was very helpful and friendly. We were able to agree on the price and trade in for 2013 Kia Sorento EX vehicle we were looking for More

by Paul Schnitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
May 08, 2013 -

Rountree Moore Ford responded

Paul and Eleanor, we are so happy to hear that you were able to get the Kia Sorento you were looking for and had a positive experience at our dealership! Lori is a great member of our team and we are so glad that you both enjoyed working with her! We look forward to working with you again in the future. Feel free to contact us with any questions. Thanks, Susie Hall (Communications Officer)- 386-755-0631

May 07, 2013

Lori Hewitt was especially professional and helpful with me when I purchased my Lincoln. I was having a very bad day physically , having a lot of pain, and she worked efficiently to get me out as soon as p More

by gatorgal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
May 08, 2013 -

Rountree Moore Ford responded

Pamela, thank you for your feedback! We are glad to hear that despite your pain you were able to find the car that you were looking for. We are happy that you had a positive experience and enjoyed working with Lori, she is a great asset to our team. We hope you enjoy your Lincoln! Please contact us with any further questions. Thanks, Susie Hall- 386-755-0631

May 06, 2013

Lori was very helpful with helping us buy our first new(to us) car. She made it less stressful on us and did everything she could to make sure we drove off in the car we wanted!! More

by bwhit1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
May 07, 2013 -

Rountree Moore Ford responded

We are so glad to hear that your first new car buying experience was a positive one! Lori is a wonderful member of our team and we are happy to hear that you enjoyed working with her! We hope that you continue to enjoy your new car and feel free to contact us with any future questions. Thanks, Susie Hall (Communications Officer)- 386-755-0631

February 08, 2013

Lori was very knowledgeable about the vehicle we were interested in. She was very helpful and friendly. We was able to agree on the vehicle we were looking for. More

by susieq501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Hewitt
Feb 08, 2013 -

Rountree Moore Ford responded

Thank you very much for leaving a review. We are happy that you were satisfied with your purchase and working with Lori. We hope to continue to offer you a first class experience for the life of your vehicle. If there is anything we can do for you please do not hesitate to let us know. Thank you again. Susie Hall 386-755-0631

January 30, 2013

I recently bought a Kia Sportage from Rountree- Moore. My salesman, Randy was great! He and the rest of the people in the Kia dealership were very helpful, and were a pleasure to work with. I recommend going More

by LuckUCF1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Langston
Feb 13, 2013 -

Rountree Moore Ford responded

We are so glad that you had a great experience working with Randy! We are happy to hear you enjoyed your visit to our dealership. Enjoy your new Kia Sportage! Please feel free to contact us if you have any additional questions. Thanks, Susie Hall- Communications Officer (386-755-0631)

January 27, 2013

Had a great car buying experience. Friendly service, patient, not pushy. Will Definitely continue to do business here! Would recommend the Rountree staff at the Ford store to anyone looking to purchase More

by Adam1233
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Parrish/ mark truelove
Feb 13, 2013 -

Rountree Moore Ford responded

Thanks for your comments Adam! We are so glad that you had a great visit to our dealership. Please contact us if there is anything else we can help you with. Thanks, Susie Hall- Communications Officer (386-755-0631)

January 25, 2013

great dealership, great product. Derek is an outstanding salesman who cares about making his customers feel like they are put first. I didnt think I could buy a car but I went in and worked and these guys f More

by innersandman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2013 -

Rountree Moore Ford responded

We are glad that you enjoyed working with Derek. He is a wonderful member of our team. We are happy we could assist you during the car buying process. We hope you are enjoying your new car and hope to see you again soon! Please contact us with any other questions you may have! Thanks, Susie Hall- Communications Officer (386-755-0631)

January 25, 2013

Wrecked my car and had to purchase a new car. I went to Wrecked my car and had to purchase a new car. I went to rountree moore recomended by my body shop and spoke with Derek. Everyone was so understanding More

by americanbrands
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Mills
Feb 13, 2013 -

Rountree Moore Ford responded

We are so glad that you enjoyed yourself at our dealership and had a good experience working with Derek. He is a wonderful part of our team! Customer satisfaction is very important to us and we are happy to hear you had a great time! Please feel free to contact us with any questions. Thanks, Susie Hall- Communications Officer (386-755-0631)

January 12, 2013

Rountree was recommended to us by my father in law. He has bought numerous vehicles from this dealership and has always been very pleased. My husband and I figured we would give this dealership a visit an More

by jdyal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken, Mary, Stephen and Robin
November 27, 2012

I shopped around quite a bit for my Ford Explorer, knowing it was the car I wanted. I knew the options I wanted, and didn't want to pay extra for options that might be packed on. My search led me to More

by slsjax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2012 -

Rountree Moore Ford responded

Thanks for your comments! We greatly appreciate your feedback and are so happy you found a the Explorer you were looking for after such a long and thorough search!! Kez is such a great part of our team and we are so glad that you experienced the high quality of customer service that strive for at our dealership! We look forward to seeing you again in the future and if you need anything further please give us a call! Thanks, Susie Hall (386-755-0630)

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