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Rountree Moore Ford

Lake City, FL

4.5
544 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 544 reviews

July 24, 2013

Jason was a pleasure to work with he was patient, friendly, and courteous. When we arrived to the dealership he had the cars pulled to the front ready for us to test drive. He worked very hard to ma More

by jacquerwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heaps
Jul 25, 2013 -

Rountree Moore Ford responded

Jacque, we greatly appreciate your feedback! Jason is a great asset to our team and we are so happy to hear you enjoyed working with him! We are so glad that you had a positive experience at our dealership and that you are happy with your vehicle. We hope you continue to enjoy your car and we hope to see you again soon! Thanks, Susie Hall (susie.hall@rountreemoore.com)

July 24, 2013

I found a 2013 Ford Transit Connect XLT Wagon online that fit my needs, although this dealership was 2 hours away, I requested a quote and information online. I received such an outstanding and quick respon More

by Susan132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2013 -

Rountree Moore Ford responded

Susan, we are so happy to hear that you were able to find the Transit Connect you were looking for at our dealership! Customer satisfaction is so important to us and we appreciate your feedback. Kez is a great member of our team and we are so glad you enjoyed your experience working with him! We greatly appreciate your loyal business and we hope to see you again soon! Thanks, Susie Hall (susie.hall@rountreemoore.com)

June 24, 2013

My husband and I went to the dealership looking for a larger SUV for our family. The sales staff was not pushy, arrogant or obnoxious. We were able to test drive the vehicle, quickly settle on a price More

by GTeacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, Terry Kelley
Jun 25, 2013 -

Rountree Moore Ford responded

Thank you for taking the time to write about your experience with us! Customer service is very important to us and we are happy to hear that your experience at our dealership was a positive one. We hope you and your family enjoy your new SUV. Don't hesitate to contact us if there is anything else we can do for you. Thanks, Susie Hall (susie.hall@rountreemoore.com)

June 21, 2013

It was liking picking out a diamond ring! My husband had It was liking picking out a diamond ring! My husband had been working with Lori for about 2 weeks or so. He had identified what was to be my perfect More

by KatieDeLaCruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Rountree, Lori Hewitt
Jun 24, 2013 -

Rountree Moore Ford responded

Katie, we are so happy to read your comments and to hear that your visit to our dealership was a great one! We are so happy that you were able to work with Lori to find the perfect vehicle that you were looking for! We hope you continue to enjoy your beautiful Fusion Titanium Hybrid! Welcome to the Rountree Moore Family, we look forward to seeing you again soon!! Please feel free to contact us with any further questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)

June 21, 2013

Best place ever buy a car I will naver go no we're els and Jason is the bast sell man to work whith he will make sure u git what u won't More

by Thomasmartin1991
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jason heaps , Jason Heaps
Jun 24, 2013 -

Rountree Moore Ford responded

Thomas, thank you for your loyal business! We are glad you enjoyed working with Jason, he is a great member of our team! We hope to see you again soon! Thanks, Susie Hall (susie.hall@rountreemoore.com)

June 16, 2013

Absolutely recommend Rountree Moore! We drove from Georgia to purchase a Ford Fusion. We called beforehand & told them what we were looking for & how much we wanted to pay. They made it so worth our w More

by carlijohns
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stephen Jones, Eddie Gregory
Jun 17, 2013 -

Rountree Moore Ford responded

Thanks for your comments Carlijohns! We are so glad to hear that your experience with our dealership was a positive one! We are happy to hear that you enjoyed working with Eddie, he is a great member of our team. We hope that you continue to enjoy your Ford Fusion and we look forward to seeing you again soon. Thanks, Susie Hall (susie.hall@rountreemoore.com)

June 14, 2013

Jason and the hole team down at rountree ford made my buying steps very easy and well worth the 3 1/2 hour trip. Thanks! More

by Teddysc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heaps
Jun 17, 2013 -

Rountree Moore Ford responded

We are so glad to hear your trip was worthwhile and that you were able to purchase the vehicle you were looking for! We are happy you enjoyed working with Jason, he is a great member of our team. Hope you had a great ride home! Thanks, Susie Hall (susie.hall@rountreemoore.com)

May 28, 2013

We were initially helped over the phone. Jason was very quick to find us the exact car we were looking for at another dealership since they did not have the exact color we wanted here at Roundtree Moore. O More

by mdlamb70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heaps
Jun 02, 2013 -

Rountree Moore Ford responded

I am not sure there could be better compliment than, "it being the best car buying experiencing you've ever had". Thank you so much. We aim to please and when we hit a home room we are thrilled. Don't forget too - when it is time for your car to be serviced - you can make your appointment on line. Just go to www.RMFord.com and click on Schedule Service. We hope you enjoy driving your new car.

May 28, 2013

Looking for dependable vehicle, Mark took all the information from us and took the time to find what we were looking for and contacted us when he found it. Service thru the whole process was very f More

by helb21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McRae
May 28, 2013 -

Rountree Moore Ford responded

We are so glad to hear that you were satisfied with your experience at our dealership! We are happy that you enjoyed working with Mark, he is a great member of our team! We hope that you enjoy your vehicle. Please contact us if you have any further questions. Thanks, Susie Hall (susie.hall@rountreemoore.com)

May 27, 2013

Everyone at Rountree Moore was friendly and made me feel very welcome. I never felt like I was being taken advantage of. If ever I need another vehicle or someone I know needs a new car I will absolutely se More

by kelismith92988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Burns
May 28, 2013 -

Rountree Moore Ford responded

Thank you so much for your comments! We are so happy to hear that you felt welcome at our dealership, customer service is very important to us! We hope you enjoy your new car!! Please feel free to contact us if you any further questions! Thanks, Susie Hall (susie.hall@rountreemoore.com)

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