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Rountree Moore Ford

Lake City, FL

4.5
544 Reviews

2588 W US Highway 90

Lake City, FL

32055

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Showing 544 reviews

November 25, 2013

This place is horrible who aligns a car without telling the customer they need upper control arm bushings first then Mr. Harrington here hung up when I called and asked him about it beware bunch of crooks. More

by 386tank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
November 08, 2013

On 11/6/13 I went to Rountree Moore Ford to look at and test drive a 2008 Ford F-150 XLT I saw advertised on the company website. Mr. Gregory was very friendly and cordial. After the test drive I told hi More

by spaceman53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Nov 08, 2013 -

Rountree Moore Ford responded

Thanks for taking the time to write a review on your experience with us. Eddie will be happy to know that you were happy with the experience he provided you. At Rountree Moore Ford we look forward to earning your business by providing you with exceptional customer service. If you have any questions or concerns, please do not hesitate to contact us. Thanks, Susie Hall (susie.hall@rountreemoore.com)

October 02, 2013

My husband and I were looking to purchase a new Ford Explorer; and found that Ken Strickland and Rountree-Moore Ford was the most enjoyable place to do business. Prior to our purchase we shopped around More

by larmthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kelley, John Janki
Oct 03, 2013 -

Rountree Moore Ford responded

Thank you for taking the time to write about your experience at our dealership. All of us at Rountree-Moore Ford pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon.  Thank you and please do not hesitate to contact if you have any questions. Best Regards, Susie Hall (susie.hall@rountreemoore.com)

September 21, 2013

Derek was extremely helpful as we decided upon a new purchase and wonderful to work with! I would recommend Derek to anyone planning a vehicle purchase. More

by munchkeen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Jones
Sep 23, 2013 -

Rountree Moore Ford responded

Thank you for your wonderful review and high ratings. We appreciate your feedback and Derek will be happy to hear that he was able to provide you the service that you deserve. We hope to continue to earn your business in the future. Feel free to check us out on Facebook and Twitter for any service specials or maintenance tips that can benefit you in the care of your vehicle. Thanks, Susie Hall (susie.hall@rountreemoore.com)

September 19, 2013

I had a great experience at Rountree-Moore in Lake City, My Sales Consultant Eddie Gregory was the Best! Loving my Sporty Volvo XC60. Kathy Barrs More

by kbarrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Sep 20, 2013 -

Rountree Moore Ford responded

Thank you Ms. Barrs, for your great review and high ratings. We appreciate your feedback on your experience with Eddie Gregory and the Rountree Moore team. We hope to continue to earn your business for years to come. If you have any questions or need anything, please don't hesitate to call. Thanks, Susie Hall (susie.hall@rountreemoore.com)

September 11, 2013

I would have given great all around but the banks make the dealership look bad at times, my personal experience I love Round-Tree Moore I wouldn't go any where else for my automobiles. I paid cash money f More

by mamaoftwo43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2013 -

Rountree Moore Ford responded

Thank you for taking the time to leave a review and thank you for your continuous business. We sincerely want to help you have the best customer service experience possible. We hope to continue to earn your business for hears to come. We hope to see you again soon. Please feel free to contact us with any other questions you may have. Thanks, Susie Hall (susie.hall@rountreemoore.com)

August 26, 2013

After searching dealers within 100 miles and more on the internet Roundtree Moore had a good selction of trucks I was intrested in, after calling and talking to the sales person I drove 60 miles and was sat More

by dshipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Aug 27, 2013 -

Rountree Moore Ford responded

We greatly appreciate your feedback! We are so happy to hear that you were able to find the truck you were looking for and had a good experience at our dealership. Eddie is a great member of our team and we are glad you enjoyed working with him to purchase your vehicle! Thank you for driving so far to see us! We hope to see you again soon. Please feel free to contact us with any other questions you may have. Thanks, Susie Hall (susie.hall@rountreemoore.com)

August 21, 2013

Eddie was our salesman we were dealing with. We did not meet to an agreement my first day I went down, but we communicated by phone, found the vehicle I wanted and all I had to do was go down one evening a More

by Jcoody2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Aug 22, 2013 -

Rountree Moore Ford responded

Thank you for your comments! We are so happy to hear that working with Eddie was a great experience for you! Customer service is very important to us and we are so glad you found the vehicle that you were looking for! We hope you continue to enjoy your new car and we hope to see you back again soon!! Thanks, Susie Hall- (susie.hall@rountreemoore.com)

August 13, 2013

I was looking at the new Fords because I am just graduated from college and looking to put my BA to work. I found a Fiesta that was in my budget but really did not expect to get the financing for i More

by FBH2069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gregory
Aug 14, 2013 -

Rountree Moore Ford responded

We are so happy to hear about your great experience working with Eddie! We are so glad that you were able to purchase your first NEW car and that you are enjoying it! Congrats on your BA and also your new vehicle! We hope you continue to enjoy your car and come back to see us again soon! Thanks, Susie Hall (susie.hall@rountreemoore.com)

August 05, 2013

Kez Ford was courteous and knowledgable and helped us pick the right vehicle for our needs. He made purchasing our vehicle a pleasurable experience. I will recommend Kez and Rountree to all of my friends More

by millermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2013 -

Rountree Moore Ford responded

"Millermom" thank you for your comments!! We are so happy to hear that you had a great experience working with Kez to purchase your vehicle. Kez is a wonderful member of our team here at Rountree Moore. We hope you continue to enjoy your new vehicle and we hope to see you back here again soon. Thanks, Susie Hall (susie.hall@rountreemoore.com)

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