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Rountree Moore Ford
Lake City, FL
551 Reviews
At our Ford dealership in Lake City, FL, we're ready to help you find the ideal vehicle for you and your family. Our range boasts powerful and roomy SUVs like the Ford Explorer, which can seat seven or eight people and the stylish Ford Edge. Our Ford SUV range also features the compact Ford Escape and the ever-popular Ford Expedition.
Consider going electric with the all-new Ford Mustang Mach-E, now available at our Ford dealership in Lake City, FL. We also offer elegant sedans such as the Ford Fusion and the classic Ford Taurus. If you're looking for a performance car, we've got you covered with models like the Ford Mustang.
You can also explore our selection of pre-owned vehicles at Rountree Moore Ford. Our inventory of used and certified pre-owned vehicles includes gently-used Ford models, alongside cars, sedans, pickup trucks, hatchbacks and SUVs from various manufacturers. Shop with confidence knowing that all our pre-owned vehicles have undergone a thorough inspection at our Ford service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 551 reviews
February 07, 2015
Excellent Everything .Very friendly place and the people were amazing. Was only coming to look but Donnie made me a sweet deal and made sure i left with something .Very friendly place and the people were amazing. Was only coming to look but Donnie made me a sweet deal and made sure i left with something More
by Jamar
Employees Worked With
Donnie Allen
February 01, 2015
Excellent experience! Lori Hewett was a pleasure to work with. She was very friendly, patient, knowledgeable, and helpful throughout our whole purchase experience. She spen Lori Hewett was a pleasure to work with. She was very friendly, patient, knowledgeable, and helpful throughout our whole purchase experience. She spent the entire day with us and after we completed the sale, she spent over an hour in my new Explorer going though all of the features, such as Voice commands, Sirius radio, and navigation system. She called two days later to see if I had any questions and offered another tutorial session if needed. More
by Explorerlover
Employees Worked With
Lori Hewitt
January 29, 2015
AMAZING Ms. Lori was absolutely amazing through the entire experience! This is the second vehicle she has helped me purchase! I am only 18 and she treated me Ms. Lori was absolutely amazing through the entire experience! This is the second vehicle she has helped me purchase! I am only 18 and she treated me with such respect and professionalism. I loved my experience at roundtree Moore and with Ms. Lori! I would recommend her to anyone I ever come into contact with! More
by Callie
Employees Worked With
Lori Hewitt
January 05, 2015
Excellent Internet Sales System Response I found this young man to be very helpful and over all I feel that he went over and above the normal sales man ship. He has been here for me thru all I found this young man to be very helpful and over all I feel that he went over and above the normal sales man ship. He has been here for me thru all the transaction and the service of the vehicle. Thank you for all excellent service and the smile that went with it. I REALLY appreciate all that you have done to be of help to me thru this sale. Best wishes for a great New Year and much success. I will be recommending you to other friends and family with out hesitation. ... More
by Anita Burnette
January 04, 2015
The right car...quick and easy. I spoke with Kez briefly about the car I wanted and he called me back with the car I was looking for...and the price was just right. It was a really I spoke with Kez briefly about the car I wanted and he called me back with the car I was looking for...and the price was just right. It was a really painless process. Great job to the financing dept for getting me a low rate as well. I highly recommend Kez Ford and the rest of the team at Rountree Moore. Roxanne L. More
by Roxanne L
December 31, 2014
Thrilled with my Truck Refer to my review via Edmunds Reviews for further details I did wish to say in a shorter version that I was pleased with the service from Kez Ford. Refer to my review via Edmunds Reviews for further details I did wish to say in a shorter version that I was pleased with the service from Kez Ford. I found my Toyota Tacoma via the Internet inventory link. Upon my request for further details, I received immediate response and within minutes had a quote, then consequently following up with a quote including my trade-in. I found Mr. Ford to be very knowledgeable about my particular vehicle and made me feel at ease with his friendly demeanor. Not at all the customary pushy salesman. This was my 3rd vehicle purchased from Roundtree Moore and this was by - far my best experience. I would highly recommend his service and this dealership to my friends and family. More
by Annycyn
December 20, 2014
Excellent experience I've bought two cars from Kaz Ford and it's been a very pleasant experience. No fuss, not pushy! I'll be back when I'm ready and I tell everyone to I've bought two cars from Kaz Ford and it's been a very pleasant experience. No fuss, not pushy! I'll be back when I'm ready and I tell everyone to go talk to Kaz. Geraldine Miller More
by sandyd32091
November 18, 2014
No fuss when you buy through Russ Russ Waters was patient, non-pushy, knowledgeable and very helpful both during and after my search for a used minivan to meet all my needs. He listene Russ Waters was patient, non-pushy, knowledgeable and very helpful both during and after my search for a used minivan to meet all my needs. He listened, then searched the computer and found just what I needed. Only took a few hours from start to completed sale. NO FUSS WHEN YOU BUY THROUGH RUSS! More
by Pam Bingemann
November 15, 2014
excellent I brought my mother in law helped get her in a new Kia Rio ( she loves) I think I may deserve the $100 for helping get her there and purchasing a ca I brought my mother in law helped get her in a new Kia Rio ( she loves) I think I may deserve the $100 for helping get her there and purchasing a car :) Edward highly recommende honest helpful and friendly Joett More
by joett.mcquinn
Employees Worked With
Mike in finance very informative good experience, Eddie Gregory
November 06, 2014
Service department This service person was rude and cockey!! He thinks he owns this ford dealer!! Where is the bumper to bumper warranty? my mirror of my truck came off This service person was rude and cockey!! He thinks he owns this ford dealer!! Where is the bumper to bumper warranty? my mirror of my truck came off it was loose. in past few months my wife was taking to the service for oil change and tire rotation she forgot to tell them about the mirror and our life is busy with work. Then he said that because it has 27,522 miles (SO what does that have to do with it) what happened to the 36,000 miles warranty?? he kept telling me that I broke it and if I bought a new truck or not. So he emailed the ford company and they declined it! What is the warranty?? So he tells me it will cost me $113.00 why should I pay for this if I have warranty? They will lose more then me, because I will not bring my truck to do any service again... Also we been bring this truck in this service but never been charge $50.00 for a oil change Wow! I also called and left a message for the service manager and they did not return my call. Where is the customer service? More
by Dreams2016
