Rountree Moore Chevrolet - Service Center

We tried to make an appointment for an oil change over the phone & then the computer but were unsuccessful for some reason. However, we had to go to Lake City for a medical appointment and just stopped in the phone & then the computer but were unsuccessful for some reason. However, we had to go to Lake City for a medical appointment and just stopped in at Rountree Moore and they did the change for us without the appointment almost right away. We appreciated it very much. More

The whole team was very helpful with the questions I had, it was done in a timely manner. I won’t go anywhere else with my vehicle 10/10 service! it was done in a timely manner. I won’t go anywhere else with my vehicle 10/10 service! More

Always a pleasure working with Bryan. Gets things done in a timely and professional manner. I will not go anywhere else to get my car serviced. a timely and professional manner. I will not go anywhere else to get my car serviced. More

Bryan made it real easy and fast for me, had me I. Out with an oil change within 30 minutes! I couldn’t be happier with an oil change within 30 minutes! I couldn’t be happier More

Was very pleased with the timely manner as to which my vehicle was done and the friendly staff was a pleasure to work with thank you. vehicle was done and the friendly staff was a pleasure to work with thank you. More

Excellent customer service!! Not only was I able to drop my truck off early for scheduled service but I was also able to get a ride to work - ON TIME. I've always heard "People won't remember what you did my truck off early for scheduled service but I was also able to get a ride to work - ON TIME. I've always heard "People won't remember what you did for them, but they'll always remember how you made them feel." and that is 100% true. Bryan in Service went above and beyond to make my experience one that any customer would appreciate. He was very kind, patient, and full of information - even at an early hour. He took the time to check me in and explain what all was going to be done during the service. And, after the service was complete he also sent me a short video of the vehicle letting me know that it was ready. Who does that?? Other places won't even call you to tell you that your vehicle is ready and he sent an actual video of my clean vehicle saying that it was ready to be picked up. In my eyes THAT is the very definition of customer service. Bryan personifies excellence in dealing with customers and ensuring that they feel welcome at this dealership. His professionalism knows no bounds and I feel like LOTS of other folks in this industry could learn a myriad of lessons from him. Please send my regards to this gentleman because for me, on the day of my service, he made me feel important - and that goes a long long way to some. Thank you Rountree Moore Chevrolet for putting excellent people like Bryan out front to represent your business. He has done you proud! More

Fast, friendly, courteous and professional service department. Finance department was a real blessing to work with. The sales department did a good job in locating a truck that I surely love. So far department. Finance department was a real blessing to work with. The sales department did a good job in locating a truck that I surely love. So far all is well. More

I arrived at 9:08, for 9:15 appointment for oil change type service, I think Bryan Wachob was employee on duty. At 10:10 my car was brought around & key was placed in booth. At 10:15 I started looking f type service, I think Bryan Wachob was employee on duty. At 10:10 my car was brought around & key was placed in booth. At 10:15 I started looking for someone to give me my key & check me out! I went there because I received email with discount for this service. Wasn't worth the $20 savings, I am VERY disappointed! A hours' service that would have been about 15-20 minutes at my usual oil change place! Plus they didn't vacuum my car & that IS included in my normal place! Young lady that checked me out remained VERY professional & apologetic! As I blessed her out for my inconvenience! Didn't see name-tag according to this site it was either Amy or Angela, so I have given both 5 star! Site will not acknowledge when I click on a star for ANY of the 3!! By the way, got home to email stating I had missed my appointment!! More

The Service Writer, Bryan, was very professional and handled my issue promptly. I didn't have to wait long to be waited on and the work was completed while I waited. Thanks Bryan. Also the Technician handled my issue promptly. I didn't have to wait long to be waited on and the work was completed while I waited. Thanks Bryan. Also the Technician, Leon, brought me some sheets of paper with the options of the car and asked me if I wanted to have them. It was really good of him to think of me. More

Angela was amazing to work with.... fast, easy, affordable & clean ... thankful for the experience .. will most definitely return .. again, thank you ... have an amazing day affordable & clean ... thankful for the experience .. will most definitely return .. again, thank you ... have an amazing day More