Rountree Moore Chevrolet - Service Center
Lake City, FL
702 Reviews of Rountree Moore Chevrolet - Service Center
Great experience! The service was everything that I expected and more. The best part was given the updates quickly and each contact was very pleasant. expected and more. The best part was given the updates quickly and each contact was very pleasant. More
Poor service while car was there for issue. Left hand didn't know what the hand was doing. We were ask to leave car after we said we would wait. Good thing we had daughter follow us there. Was told we wo didn't know what the hand was doing. We were ask to leave car after we said we would wait. Good thing we had daughter follow us there. Was told we would get a call that afternoon, never did. I placed 2 calls to Jonathan the next morning and called service dept on the third time this being 12:30 the next day. Was the told he wasn't in at the moment but would call us back, then when he did call back not sure when it would be done. My mom's portable breathing machine was in the car so we had to make a 45 min trip back there.! We were told at this time he could get her a rental. When we arrived No rental, car was being put back together AC leak not found. While waiting he called my phone and said that car was back together but he had to have ok to charge 150+ dollars to fill with freon to make dye work that was put in. Now drive for 3-4 weeks bring back to go thru process again!! He had also been ask to check key fob. This was on work sheet but never done! We were also told if it presented another problem in the next week or so Bring it back and they would do it then!!!Really. Blame was put on mechanic but service advisor should check his work orders. He then took the check headed us the key and we went out to no car. After wondering around he finally came out and said I do know about these guys they need help! He then took the key had to go to far end of garage area out in that parking area and found the car....this is most of our adventure!! Service after the sale says a lot and I am not impressed. More
Jayce Mosley is very professional with his work, i can tell he has been in this profession for awhile and i will always use him, thank you Jayce. tell he has been in this profession for awhile and i will always use him, thank you Jayce. More
Always top notch service from Rountree. Bryan is exceptional at what he does for his customers. From the time you check in to check out. You feel like your needs are first priority. exceptional at what he does for his customers. From the time you check in to check out. You feel like your needs are first priority. More
Frendly staff, overall good service. Tire prices seemed Frendly staff, overall good service. Tire prices seemed to be somewhat on the high side for a set of 4 tires over $800.00. Chrysler has a special, b Frendly staff, overall good service. Tire prices seemed to be somewhat on the high side for a set of 4 tires over $800.00. Chrysler has a special, buy 2 tires get 2 tires for half price. More
Great service! I enjoyed my service on my Chevy traverse. Great place to visit with all your service needs. Very friendly in all departments! Highly recommended! Great place to visit with all your service needs. Very friendly in all departments! Highly recommended! More
Very efficient went in for a recall got me in early in the morning. And was out in 45 minutes.. thank you Brian for the great service the morning. And was out in 45 minutes.. thank you Brian for the great service More
It was outstanding. all went well and very quick. Great experience with the serves folks. A real pleasure to talk to. Bryan let me know every thing before it was done. experience with the serves folks. A real pleasure to talk to. Bryan let me know every thing before it was done. More
Best experience and fast and friendly. Service writer greeted me quickly plus answered all of my questions. The service was fast and meet all my expectations greeted me quickly plus answered all of my questions. The service was fast and meet all my expectations More
I had a very good experience with Roundtree service department they were done with my oil change in no time the service technician was friendly and helpful department they were done with my oil change in no time the service technician was friendly and helpful More