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Rountree Moore Chevrolet - Service Center

Lake City, FL

4.5
703 Reviews

703 Reviews of Rountree Moore Chevrolet - Service Center

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January 22, 2022

They were able to give me an appointment quickly and kept in touch while they assessed and fixed my problem. More

by IRENEVONDERAHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
January 17, 2022

Rountree Moore Chevrolet has what we call a Cracker Jack here. Ms. Marissa Mazzamuto , her personality , product knowledge of her business is very high. I have never done business here before you purchased More

by daleh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Mazzamuto
January 17, 2022

I was upset at first because my oil change was taking excessively long until they explained that one of the filters that needed replacing wasn't in house & they had to get from local part store which is More

by DJ.CAROTHERS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Wachob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't actually get any of the employee names, so I gave them all excellent ratings because they where wonderful!, Jayce Mosley, Marissa Mazzamuto, Robert Lankford
January 14, 2022

The service writer , Bryan Wachob was most helpful and courteous. He communicated with me throughout my service . More

by JLANGLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wachob
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

Quick service! Friendly and courteous service attendant. No complaints. Very pleasant experience overall with new vehicle. More

by MSHIGGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wachob
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

From salespersons to service, the personnel at this dealership are polite, professional and honest about representing Roundtree Moore. More

by cnoblin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Matamuzzo
December 10, 2021

They are always courteous and helpful whenever I news to go in for anything. Service was quick as well. More

by LISA_SCOTT35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wachob
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

Bryan is a very professional and knowledgeable asset to your department. Top notch service every time. He is definitely my go to guy. Thank you very much Bryan!!! More

by MCCANNR30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Wachob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Rountree Moore Chevrolet responded

Thank you for sharing your appreciation for our team member Bryan!

November 23, 2021

I had a service issue with my Chevrolet Silverado 2500 HD Jonathan Gaines assessed the problem quickly, had me authorize the repair, and I was back on the road in no time. He is a very knowledgeable service More

by CURRYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Rountree Moore Chevrolet responded

We're proud to hear our team member Jonathan took such good care of you and your Chevrolet Silverado 2500HD! Thank you for the wonderful review!

November 17, 2021

2nd and last time I will have my car serviced at this Lake City location. Service is always rude and condescending to me and females in general. Shame on you jacka__es! Women are customers too! More

by cekroh206
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nov 30, 2021 -

Rountree Moore Chevrolet responded

We're very sorry if this was your experience with us. It's upsetting to hear and we would like to learn more -- please send us an email with any other information you'd like to share with us regarding your experience. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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