Rountree Moore Chevrolet - Service Center

Did not really interact with Jordy Stewart, so I have no real assessment to give. real assessment to give. More

Service was great. Lee Laxton was very professional and they service my truck quickly and price was reasonable. Lee Laxton was very professional and they service my truck quickly and price was reasonable. More

Very professional service staff, short wait time during vehicle service. Will definitely continue using Roundtree moore for service needs. vehicle service. Will definitely continue using Roundtree moore for service needs. More

Amazing and takes care of you after the sale the staff is wonderful I will always trade with them wonderful I will always trade with them More

I dropped my truck off to Bryan Wachob at 7AM for an oil change and tire rotation. I received a message shortly after from a Michael Smith saying he would text me updates on my service visit and send a vide change and tire rotation. I received a message shortly after from a Michael Smith saying he would text me updates on my service visit and send a video of my vehicle's inspection. Hours went by and it was already 3PM with NO UPDATES, NO VIDEO and NO RESPONSE via the text number. So, I had to call the service department directly and ask for an update. I asked for both reps and they told me over the phone that they were not available and had left already for the day. Jordy Stewart told me my Silverado 1500 was available and did his best to accommodate my questions and frustrations, however, when I arrived, my the tires had not been rotated and I had to sit and wait for another 45 minutes. When they were finally done, I go to pay with a coupon I had for an oil change and tire rotation for $39.95 and the total still ended up being over $50. My truck had been there almost 10 hours and I had finally got my keys back. I went to load up and noticed no one had vacuumed the inside and not to mention, my truck continues to shake because the wheel balance is off. I hate to write such a poor review but this experience was very disappointing and I have no plans to go back. More

Great customer service, quick and efficient service, great reasonable pricing on service, convenient appointment times. great reasonable pricing on service, convenient appointment times. More

Great customer service, quick and efficient service, great reasonable pricing on service, convenient appointment times. great reasonable pricing on service, convenient appointment times. More

Had an appointment to get vehicle serviced. Was done in a timely manner. Well pleased with everything. Was done in a timely manner. Well pleased with everything. More

Jonathan Gaines is a five-star advisor always the best service when we come in, has always been more than helpful with any issue we have ever had with our (2020 Chevy Silverado) thank you service when we come in, has always been more than helpful with any issue we have ever had with our (2020 Chevy Silverado) thank you More