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Rountree Ford - Service Center

Shreveport, LA

4.7
419 Reviews
Call Service Center (318) 798-3673

419 Reviews of Rountree Ford - Service Center

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November 22, 2024

I love the service department here. Specifically Jasmine that schedules my service appointments, she is always so nice and gets me taken care of. Then Ricky that comes out and does my s More

by Cristyotwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine & Ricky - Service
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Nov 25, 2024 -

Rountree Ford responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

November 22, 2024

Quick appointment. Addressed all my needs and the service advisor kept me informed. All required services were covered by our extended warranty! More

by Kj71461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javan
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Nov 25, 2024 -

Rountree Ford responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 21, 2024

Rountree has been very responsive and honest with everything that I’ve had concerns with and I couldn’t be more thankful. More

by Hilldani87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine and Ricky
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Nov 23, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2024

This is the best person you would want working in service to fix your vehicle! Thank you More

by zardia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Rountree Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 19, 2024

Dawn as always is great to work with, she keeps me informed about what’s going on and always has a positive attitude. More

by tayloref1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
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Nov 21, 2024 -

Rountree Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. We hope you have a great day!

November 18, 2024

Pretty good place to buy a car would recommend it to friends, family and foe! More

by henrykellum77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Rountree Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

When my vehicle had a recall they called and scheduled the technician came to my home and made the repair. No better service. Awesome! More

by penniesnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Ricky
Report | Print
Nov 18, 2024 -

Rountree Ford responded

Hi Penniesnyder, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2024

Great service and great communication. I really appreciated the work that they performed. Many thanks. More

by Philip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Rountree Ford responded

Hi Philip, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Friendly, polite, professional, helpful, also nice waiting area. Very clean. Free coffee, nice chairs and tvs. More

by mr.fan2z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet
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Nov 18, 2024 -

Rountree Ford responded

Hi, we are so happy to read such a great review about Rountree Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

November 14, 2024

Under promises and over delivers the staff are well trained and very respectful. I could not be more pleased More

by Dannyebarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Report | Print
Nov 15, 2024 -

Rountree Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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