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Rountree Ford

Shreveport, LA

Overview
Reviews
4.8
646 Reviews
Call Dealership (318) 798-3673
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 646 reviews

February 24, 2024

Stephen and his crew are awesome. Everytime I come in there they take the time to explain everything that is needed, express concern with helping me and getting everything I need. Eve More

by Rdeleo66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Feb 27, 2024 -

Rountree Ford responded

We're thrilled to hear about your positive experience with Stephen and the team! It's great that they take the time to explain everything thoroughly, express genuine concern, and work with you to address any issues. Your trust in our expertise is evident, and it's wonderful that we're committed to ensuring your truck is in excellent condition. Safe travels in your reliable truck!

February 23, 2024

Wonderful service and the service writer, Earl, went above and beyond in helping me and getting me out quickly. More

by droehe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
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Feb 25, 2024 -

Rountree Ford responded

We're thrilled to hear that you received wonderful service and that Earl, the service writer, went above and beyond to assist you and ensure a quick turnaround. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 23, 2024

Courteous, great service. Service was done very quickly and accurately. I would definitely recommend Rountree service dept. More

by djobe1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 26, 2024 -

Rountree Ford responded

We're pleased to hear that you received courteous and great service at Rountree. The efficiency and accuracy of the service are important aspects, and we appreciate your recommendation of the service department. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

Steven was an awesome Service Representative. He was very clear on the services to be rendered. More

by Imogeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Feb 22, 2024 -

Rountree Ford responded

We're thrilled to hear that Steven provided you with awesome service as a Service Representative. It's great that he was clear on the services to be rendered, ensuring a positive and transparent experience for you. Thank you for your feedback, and we look forward to serving you again in the future!

February 16, 2024

The gentleman that worked with me was amazing. He checked my tires with me present and was patient while I called My husband to explain what work was needed on my truck. More

by kitaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
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Feb 23, 2024 -

Rountree Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 15, 2024

Fast, friendly service with better prices on an oil change and tire rotation than I can get anywhere else! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
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Feb 17, 2024 -

Rountree Ford responded

We're delighted to hear that you experienced fast, friendly service with better prices on an oil change and tire rotation compared to other options. Providing value and convenience is important to us. Thank you for choosing us, and we look forward to serving you again in the future!

February 14, 2024

I bought a used car there, and I was not happy with some of the problems I had with it, and really upset with the way that the car salesman dealt with them and it was settled Done More

by cydavis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Costa Braina
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Apr 04, 2024 -

Rountree Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 12, 2024 -

Rountree Ford responded

Thank you for bringing this to my attention. I apologize for the issues you experienced with your used car and for the way the car salesman handled your concerns. I would appreciate the opportunity to address your experience and work toward a resolution. Please contact me directly, as I look forward to speaking with you. Christopher Magill General Manager cmagill@group1auto.com

February 12, 2024

Great service by Zawn and her team ! !! Thank you so very much Rountree for caring !!! More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn
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Feb 13, 2024 -

Rountree Ford responded

You're welcome! It's great to hear that you received excellent service from Zawn and her team at Rountree Ford. We appreciate your positive experience!

February 12, 2024

Jasmine at Roundtree Ford did an excellent job scheduling and following up with my bronco More

by herrick2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda
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Feb 13, 2024 -

Rountree Ford responded

It's wonderful to hear that Jasmine at Rountree Ford did an excellent job scheduling and following up with your Bronco. We're here to help!

February 09, 2024

Friendly and courteous Service Rep. Did not have to wait for a long period of time. Excellent service. More

by djfrase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayle Mcdearmont
Report | Print
Feb 13, 2024 -

Rountree Ford responded

We're glad to hear that you had a positive experience with our friendly and courteous Service Representative and that the service was excellent. Quick and efficient service is important to us. We appreciate your business and look forward to serving you again in the future!

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