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Rountree Ford

Shreveport, LA

Overview
Reviews
4.7
640 Reviews
Call Dealership (318) 798-3673
View Awards

8770 Business Park Dr

Shreveport, LA

71105

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Showing 640 reviews

June 13, 2025

Great job. Demarcus, Steven and Victor's customer service was flawless. I also appreciated the shuttle service that was provided. I really like the video that t More

by Mister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarcus, Steven
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June 12, 2025

The service was excellent. The staff was very friendly and kept me well informed about the services being done to my vehicle. The wait time was short and I enjoyed coffee whi More

by henderson917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ortega
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Jun 13, 2025 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

Had my car towed in. Great customer service and great phone etiquette from Javen. Thank you for fixing my car in a timely manner. More

by DABuckles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javen
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Jun 13, 2025 -

Rountree Ford responded

Hi, thank you so much for your positive comments about Rountree Ford! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2025

Very nice staff. My salesman was more than a pleasure to work with, very knowledgeable and kind. The guys in finance were simply awesome. I’m always on edge when goin More

by Keynie3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
This lady was so kind and nice. She helped me configure my auto. She was great at her job!!!!, Richard Lambert, Janet Haynes
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Jun 13, 2025 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

Zawn was very helpful from start to finish in the service department. Made the whole day better More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Invory
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Jun 13, 2025 -

Rountree Ford responded

Hi Stephen, thank you for your kind review; we are happy to pass along your comments to the Zawn here at Rountree Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2025

I really like rountree. .with the exception of zawn ivory every other employee has been honest and commendable..i recommend stephen martinez as my service advisor.. More

by Tina Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen martinez
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Jun 12, 2025 -

Rountree Ford responded

Hi Tina, thank you for your kind review; we are happy to pass along your comments to the team here at Rountree Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2025

Very professional, patient and knowledgeable! A pleasant and a great buying experience. Hunter is the best! More

by lour2875
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter Hosteller (?)
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Jun 12, 2025 -

Rountree Ford responded

Hi, we're happy you found Hunter to be so supportive during your experience here at Rountree Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2025

Love this service department fast friendly Professional Service! Stephen is always absolutely incredible very knowledgeable honest and friendly amazing service experience he's the reason I will continue to More

by Cgallier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Martinez
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Jun 11, 2025 -

Rountree Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rountree Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

I appreciated the urgency they displayed during my oils change service. It was a quick painless experience. More

by Erik Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was great.
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Jun 10, 2025 -

Rountree Ford responded

Hi Erik, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

That much money and still doing same thang. Two weeks ago C E enter Ford put a full new engine in truck..Ro u better mechanic said that there was a ABS not plugged in that caused the problem. More

by jlindsey486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jam e Baker
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Jun 06, 2025 -

Rountree Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Christopher Magill General Manager cmagill@group1auto.com

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