Round Rock Toyota

Everyone at Round Rock Toyota was great! We are so happy with the entire experience. From meeting Debbie out on the lot to walking out of our delivery with keys in hand. Debbie was absolutely amazing -- the with the entire experience. From meeting Debbie out on the lot to walking out of our delivery with keys in hand. Debbie was absolutely amazing -- the best salesperson we have ever encountered in the business. More

I've shopped for new cars for 30+ years and this was by far my best buying experience. One significant plus was the Costco car-buying program; the other was the sales representative, Jeff Karnes. Jeff was far my best buying experience. One significant plus was the Costco car-buying program; the other was the sales representative, Jeff Karnes. Jeff was helpful but not pushy or manipulative; he went out of his way to provide additional information both about my financing options and about vehicle features. In follow-up encounters after the sale, he was equally efficient, helpful, and personable. I was also impressed with the person who handled the financial paperwork, though I can't recall his name. More

I purchased a 2009 Toyota 4Runner, working with Deborah Standiford at Round Rock Toyota. This was done as part of the government "Cash for Clunkers" program and I must say that the whole experience was ex Standiford at Round Rock Toyota. This was done as part of the government "Cash for Clunkers" program and I must say that the whole experience was excellent. Toyota 4Runners were particularly hard to find at this time period, but Debbie went above and beyond the call of duty to locate one in right color and with options that I wanted and get it delivered to the dealership. Also the "Cash for Clunkers" involved a complicated process impossed by the government but Debbie navigated us through the whole process step by step and we ended up being the first customer at the dealership to complete the transaction when the program was officially enabled. Everything from the test drive to the disposing of the trade-in to negotiating the price to signing the final papers was a pleasant experience with no surprises. I would definitely recommend not only the dealership but also Debbie to others. More

I have been a customer of Round Rock Toyota for two years. I recently purchased a 2010 Prius and can say that, like their service department, the sales department is equally outstanding. Round Rock T years. I recently purchased a 2010 Prius and can say that, like their service department, the sales department is equally outstanding. Round Rock Toyota is an excellelnt example of what a car dealership should be! More

Charles was knowledgable and friendly - knew everything there was to know about our vehicle, and didn't subject us to any classic "sales" tactics. He was straightforward and made us feel very comfortable there was to know about our vehicle, and didn't subject us to any classic "sales" tactics. He was straightforward and made us feel very comfortable with this important decision. We would certainly return! More

The dealer and salesperson were very helpful in finding the version with appropriate options I was looking for (Prius). It was a good experience. I have been a long time fan of the Toyota brand and my wi the version with appropriate options I was looking for (Prius). It was a good experience. I have been a long time fan of the Toyota brand and my wife and I have decided to go with a hybrid vehicle. More

this is the second car we purchased from your dealership. we have been most pleased with the level of service and customer relationship. We have been recommending your sales people to my friends. We will we have been most pleased with the level of service and customer relationship. We have been recommending your sales people to my friends. We will come back again in the future when we are ready for a new one. More

Jacque was great. I have been a Chevy man until now, all my future purchases will be Toyota. The entire staff was friendly, courteous and very helpful. I highly recommend Round Rock Toyota when you need a v my future purchases will be Toyota. The entire staff was friendly, courteous and very helpful. I highly recommend Round Rock Toyota when you need a vehicle. If your looking to purchase a vehicle this is the place to go. More

Jacque has all the qualities of the Great Sales Person. Jacque has all the qualities of the Great Sales Person. Driven: Has a sense of urgency and a need to accomplish the task at hand Confident: Believe Jacque has all the qualities of the Great Sales Person. Driven: Has a sense of urgency and a need to accomplish the task at hand Confident: Believes in own abilities and can handle rejection Outgoing: Projects a great first impression and is energized by social interactions Assertive: Effectively controls interactions and doesn’t cave in easily Funny: Engages customer emotions, is likeable and memorable Structured: Leads the customer through the process, is organized and follows through Relational: Cares about the person, not just the sale; effectively identifies customer needs Focused: Doesn’t get sidetracked; knows the final destination. The Dealship, Wow they are great all around! More

I came in to the Toyota dealership in Round Rock specifically to get an oil change since the recommended mileage point was reached. Mohammed Merchant, my sales counselor from the previous year who specifically to get an oil change since the recommended mileage point was reached. Mohammed Merchant, my sales counselor from the previous year who sold me a 2009 Corolla, recognized me and offered to get me a newer 2010 model. As I had driven only 10,000 miles I did not think it was necessary, but with 0% financing and a transfer of the existing loan amount to a newer car, I was able to save on future interest charges and immediately apply a high trade-in value. Therefore I agreed and the process was very quick and easy without any complicated hassles. I like it when veteran sales representatives like Mr. Merchant can cut to the chase and make a viable offer without having to run back and forth to a manager for approval. I never like the process of buying being dragged out, or being pushed to pay for unnecessary upgrades. When I am in need of a new car again, I will be happy to do business wth Mr. Merchant again. More