Round Rock Toyota

From the moment we got to the dealership, we knew that our choice of dealers was on the money. We(our daughter), had bought her RAV4 there two years ago, and we were drawn to it because of our previous ex our choice of dealers was on the money. We(our daughter), had bought her RAV4 there two years ago, and we were drawn to it because of our previous experience. Charles Wieters was the first salesman we ran into, and again, right away, we knew that he was our kind of guy. He was very much down-to-earth, no nonsense, no plaid suit, tell-ya-what-im-gonna-do business. He worked hard with us(we were very picky about what we wanted),trying to find the RAV we wanted. When it became clear that it wasn't available, he found more and more options until he found one that far exceeded our expectations. We are EXTREMELY PLEASED with our new RAV Limited, and the service we got at Round Rock. we feel very lucky to have stumbled into Charles, and if he is still around when we need our fourth Toyota, we'll be seeing him. More

My experience with Round Rock Toyota was amazingly pleasant, starting shortly after I got to the dealership. Ryan was very helpful yet not in my way or trying to give me something I didn't want. He pleasant, starting shortly after I got to the dealership. Ryan was very helpful yet not in my way or trying to give me something I didn't want. He provided all the information I needed/wanted to know in words that I could easily understand. He didn't get white-knuckled when we went for the demo drive but he did have a great sense of humor about it. Ryan was polite and very respectful of my needs and I couldn't have ask for anyone better. Marty worked with me on the pricing and was very enjoyable to work with as well. He worked hard to get the price right for me to be able to afford the RAV4 that I just love. And Jeff was the finance closer, who was also very pleasant to work with. My previous car was also a Toyota which I bought from a dealership in central Austin and was the worst experience I have ever had. The finance guy there was unbelievably rude and arrogant, so I was dreading the finance part of buying my RAV4. Jeff was completely the opposite and made the finance portion a very pleasant and comfortable experience. These guys are all amazing!! I highly recommend asking for Ryan to anyone who is looking to buy a Toyota. Everyone that I talked to at the dealership was professional, yet very friendly. And inside the dealership was pleasant, very clean and comfortable. This entire experience was just great for me!! Thank you Round Rock Toyota!! More

Everyone at Round Rock Toyota was great! We are so happy with the entire experience. From meeting Debbie out on the lot to walking out of our delivery with keys in hand. Debbie was absolutely amazing -- the with the entire experience. From meeting Debbie out on the lot to walking out of our delivery with keys in hand. Debbie was absolutely amazing -- the best salesperson we have ever encountered in the business. More

I've shopped for new cars for 30+ years and this was by far my best buying experience. One significant plus was the Costco car-buying program; the other was the sales representative, Jeff Karnes. Jeff was far my best buying experience. One significant plus was the Costco car-buying program; the other was the sales representative, Jeff Karnes. Jeff was helpful but not pushy or manipulative; he went out of his way to provide additional information both about my financing options and about vehicle features. In follow-up encounters after the sale, he was equally efficient, helpful, and personable. I was also impressed with the person who handled the financial paperwork, though I can't recall his name. More

I purchased a 2009 Toyota 4Runner, working with Deborah Standiford at Round Rock Toyota. This was done as part of the government "Cash for Clunkers" program and I must say that the whole experience was ex Standiford at Round Rock Toyota. This was done as part of the government "Cash for Clunkers" program and I must say that the whole experience was excellent. Toyota 4Runners were particularly hard to find at this time period, but Debbie went above and beyond the call of duty to locate one in right color and with options that I wanted and get it delivered to the dealership. Also the "Cash for Clunkers" involved a complicated process impossed by the government but Debbie navigated us through the whole process step by step and we ended up being the first customer at the dealership to complete the transaction when the program was officially enabled. Everything from the test drive to the disposing of the trade-in to negotiating the price to signing the final papers was a pleasant experience with no surprises. I would definitely recommend not only the dealership but also Debbie to others. More

I have been a customer of Round Rock Toyota for two years. I recently purchased a 2010 Prius and can say that, like their service department, the sales department is equally outstanding. Round Rock T years. I recently purchased a 2010 Prius and can say that, like their service department, the sales department is equally outstanding. Round Rock Toyota is an excellelnt example of what a car dealership should be! More

Charles was knowledgable and friendly - knew everything there was to know about our vehicle, and didn't subject us to any classic "sales" tactics. He was straightforward and made us feel very comfortable there was to know about our vehicle, and didn't subject us to any classic "sales" tactics. He was straightforward and made us feel very comfortable with this important decision. We would certainly return! More

The dealer and salesperson were very helpful in finding the version with appropriate options I was looking for (Prius). It was a good experience. I have been a long time fan of the Toyota brand and my wi the version with appropriate options I was looking for (Prius). It was a good experience. I have been a long time fan of the Toyota brand and my wife and I have decided to go with a hybrid vehicle. More

Jacque was great. I have been a Chevy man until now, all my future purchases will be Toyota. The entire staff was friendly, courteous and very helpful. I highly recommend Round Rock Toyota when you need a v my future purchases will be Toyota. The entire staff was friendly, courteous and very helpful. I highly recommend Round Rock Toyota when you need a vehicle. If your looking to purchase a vehicle this is the place to go. More

Jacque has all the qualities of the Great Sales Person. Jacque has all the qualities of the Great Sales Person. Driven: Has a sense of urgency and a need to accomplish the task at hand Confident: Believe Jacque has all the qualities of the Great Sales Person. Driven: Has a sense of urgency and a need to accomplish the task at hand Confident: Believes in own abilities and can handle rejection Outgoing: Projects a great first impression and is energized by social interactions Assertive: Effectively controls interactions and doesn’t cave in easily Funny: Engages customer emotions, is likeable and memorable Structured: Leads the customer through the process, is organized and follows through Relational: Cares about the person, not just the sale; effectively identifies customer needs Focused: Doesn’t get sidetracked; knows the final destination. The Dealship, Wow they are great all around! More