Round Rock Toyota

Round Rock Toyota has definitely set the bar when it comes to the auto industry. I was blown away by the level of professionalism of every single staff member I came into contact with, from the front d comes to the auto industry. I was blown away by the level of professionalism of every single staff member I came into contact with, from the front desk assistant to the members of the sales team, to the finance team. As a first-time buyer, this facility had everything that was important to me: everyone was friendly and approachable, the building was very clean, and no one pressured me at all. I was particularly impressed with my sales agent, Kimo Ah Yo. From the first time I met him I could tell he was different from all the other sales agents I have ever dealt with before. His smile is genuine. He listens to what you are saying, what your needs are, and what your budget is. He genuinely cares. The one thing that stuck out in my mind that Kimo mentioned was that no matter what, he wanted his customers to be in the best car for them. And I have to say, Kimo did exactly that for me. He went above and beyond the call of duty. I couldn’t believe this, but Kimo remembered something I mentioned briefly to him in passing. He remembered I said that I used to have a white 1992 Corolla years ago. When it came time to pick out my new Corolla with him, I told him the color didn’t really matter to me. Kimo chose white and I was so happy! It was perfect and it reminded me of my old Corolla and all the fond memories I had. I also mentioned in passing that my father has been ill, and every time I’ve talked to Kimo he has asked me how my father is doing. This type of genuine care and concern is very rare and these are the qualities that will keep me coming back to Round Rock Toyota. I have already recommended Kimo and Round Rock Toyota to two friends, and that number will only continue to grow. I am so happy with my experience and the way I have been treated at Round Rock Toyota. I have to admit, I was nervous about being a first-time buyer. I was nervous that I would be taken advantage of and walked all over and that no one would explain things to me. But that was far from the case. Kimo and also the finance manager I dealt with, Jeff Dohrman, treated me with the upmost professionalism, courtesy, and respect at all times. Everything was explained to me in detail. All of my questions were answered and I felt very comfortable throughout the entire process. It was painless! It was nothing at all like I had imagined. I am very appreciative to Kimo for helping me purchase my new Corolla. I didn’t think I would be able to have a new car right now, but thanks to him I do. More

My experience with Jeff Karnes at Round Rock Toyota was excellent. He was so patient while I worked my way through figuring out which vehicle I wanted to buy. He gave me a lot of valuable information on ea excellent. He was so patient while I worked my way through figuring out which vehicle I wanted to buy. He gave me a lot of valuable information on each car and in the end helped me make the best choice for me. More

Buddy worked with me from start to finish achieving the payment (which was paramount for me) but also went out of his way to get me the exact vehicle I wanted - right down to the color. One of the most im payment (which was paramount for me) but also went out of his way to get me the exact vehicle I wanted - right down to the color. One of the most important details that sealed the deal was his communication with me - I always knew what was going on and/or knew that he was still working on it. I had contacted several different dealerships and for the most part as soon as I walked off the lot because they didn't have what I wanted in stock and wouldn't compromise or work with me at all to get the pmt where I was comfortable that was it!! So well done to each and every one who assisted me (can't remember everyone's name) in getting my 2011 Sienna (a minivan ugh) but it's super easy and even my husband likes it! More

Customer service was top notch. Friendly staff with no run around. Excellent service department with quick service. I would recommend Round Rock Toyota to my friends and send them Deborah Standiford's w run around. Excellent service department with quick service. I would recommend Round Rock Toyota to my friends and send them Deborah Standiford's way. I have leased and owned from Round Rock Toyota and have enjoyed both experiences. More

Without any pressure, Jeff help us evaluate the different trims for a Sienna, to ensure our family could make the best use of the space in the rear seats. He was even patiently helped us compare Toyota to t trims for a Sienna, to ensure our family could make the best use of the space in the rear seats. He was even patiently helped us compare Toyota to the nearest competitor's minivan. This site is somewhat silly in that it required me to submit at least 250 characters, so I am writing this sentence. More

Getting a new car is not easy with most dealers making it a difficult process. Dealing with RR Toyota was a completely different experience. Both these gentlemen (Hadley and Karnes) were extremely profession a difficult process. Dealing with RR Toyota was a completely different experience. Both these gentlemen (Hadley and Karnes) were extremely professional. The whole experience was rather smooth. Wish there were more dealerships like RR Toyota. More

Getting a new car is not easy with most dealers making it a difficult process. Dealing with RR Toyota was a completely different experience. Both these gentlemen (Hadley and Karnes) were extremely profession a difficult process. Dealing with RR Toyota was a completely different experience. Both these gentlemen (Hadley and Karnes) were extremely professional. The whole experience was rather smooth. Wish there were more dealerships like RR Toyota. More

Kimo was extremely friendly and knowledgeable about the type of cars and lease options we were interested in. Loved that the pricing was so up front and easy. All of our questions were answered and the w type of cars and lease options we were interested in. Loved that the pricing was so up front and easy. All of our questions were answered and the whole process was quick and smooth. Will definitely use this dealership again!!! More

This is the best dealership we have dealt and were just going to the dealership to look at colors of the van we were interested in, but the sales staff was xxxx bent on getting our business and immediately going to the dealership to look at colors of the van we were interested in, but the sales staff was xxxx bent on getting our business and immediately dropped the price on the new van and gave us a pretty good trade-in rate on a vehicle they had not seen. Due to still being out of our range, they went up on the trade in and looked at our credit score to determine the best and most aggressive interest rate as well as work with our finances to allow us to purchase the vehicle we really wanted. Kudos to your entire staff at Round Rock. We have visited many dealers and and even bought 2 vehicles from Toyota of Killeen and they were not even budging to try and help up get into the vehicle we wanted. Debbie also went a step ahead of her job and obtained the names of our kids as we shopped around and showed a genuine interest in our family and our desire to purchase the new 2011 sienna. More

Debbie did a great job helping us to find the vehicle we wanted. We informed her of what we thought we wanted and she showed us our requested vehicles and even suggest that we look at another vehicle that wanted. We informed her of what we thought we wanted and she showed us our requested vehicles and even suggest that we look at another vehicle that may work better for our needs. When it can time for our purchase she worked the deal quickly and helped up get the price we wanted. She even followed me home to get some papers that were needed. More