Round Rock Toyota
Round Rock, TX
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I could not have asked for a better experience buying a new car! Jeff Karnes and the entire team at Round Rock Toyota were very friendly, helpful, and attentive. There was no pressure from them for the sal new car! Jeff Karnes and the entire team at Round Rock Toyota were very friendly, helpful, and attentive. There was no pressure from them for the sale...just honest friendly service. They made me feel like a valued customer and welcomed me with open arms into the Toyota family. I would recommend this dealership to anyone and I am positive they would have an equally pleasant experience. I love my car and these folks made it happen!!! I could not ask for better service even after the sale. Thanks so much to all of the team that helped me get my 2011 Camry! I will definitely return to this dealership for my service as well. More
I can never say enough to emphasize how fabulous Rock Rock Toyota Is!!! It isn't really just Toyota but Honda as well. WE love Manual so much he sold us a Toyota this time ... yep we stole him. All I c Rock Toyota Is!!! It isn't really just Toyota but Honda as well. WE love Manual so much he sold us a Toyota this time ... yep we stole him. All I can say is making this deal has taken Christopher 3 years and finally with understanding, patience and just being a wonderful person Manual & Christopher finally found a car that suited him. It was a long 3 years with the car he had falling apart but he finally parted with it. Yes 3 years with Manual not giving up, not harassing but just being kind and following up letting him know he is there when he is ready! This is a trait you don't find in most car salesman and I want everyone to know how happy I have been with the service I have received from "Manual". After 2 cars and having 4 family members plus friends buy this is truly a family dealership. Super excited to have another Toyota (I have a 1997 4 Runner) (and a 2008 Honda Civic..) Thank you "MANUAL" (AKA MANNY) "ROUND ROCK HONDA/TOYOTA SALES" for continuing to treat me and my family like we belong and our business is appreciated! I don't drive 65+ miles for nothing! More
If there is one new car salesperson that I will always remember (and I have bought my fair share of new cars), it will be Charles. Charles is a gentleman through and through, being patient, knowledgable, remember (and I have bought my fair share of new cars), it will be Charles. Charles is a gentleman through and through, being patient, knowledgable, courteous and nice, with a touch of class that is impossible to duplicate or fake. I have bought my previous two new Toyota vehicles from him, will make sure he always has my repeat business, and push my son (who will soon be of an age to buy his own car) to him when the day comes. More
Overall, the staff are professional and very friendly. Overall, the staff are professional and very friendly. Dan Beaseley is one of the best managers I have ever dealt with, genuine and caring not just Overall, the staff are professional and very friendly. Dan Beaseley is one of the best managers I have ever dealt with, genuine and caring not just for customers but also his staff. Caron, Marty and Steve are all superb managers and “cool”, pleasant to work with remotely and also flexible. Debbie Standiford is definitely something else – she doesn’t belong there but she is there working hard for her college kids. I admire her courage, belief and style as a person, and both my wife and I learnt so much from her in these precious hours of interaction. She is the best thing you could ever ask for from a car sales person, and she inspired me to write this long email to share my experience although nobody asked me to, especially on a Friday night. This current team much improved compared to 3 years ago when we bought our highlander, and they are truly sincere, honest, effective and efficient. With today’s internet and IT, car sales is one xxxx of a challenging trade and job! But I have my full confidence Round Rock Toyota will survive and prevail. I travel the world and there was a moment I enjoyed it so much of my purchasing experience here it even reminded me to feel proud of being an American, a Texan and living in Austin! After all, this is the best country of the world. It is like the first class seats on an international airplane – it is a journey but you seldom feel time passes by; of course, as clients or customers, we need to be “cool” or learn to be cool, too. Thank you so much for this car purchase stop and time for me to move on. More
I had a great experience at Round Rock Toyota. I had made an application at a nearby dealer on another vehicle, but I was not able to meet the criteria required for financing. The salesperson, Sam Stipe, wen an application at a nearby dealer on another vehicle, but I was not able to meet the criteria required for financing. The salesperson, Sam Stipe, went to Round Rock Toyota and found a vehicle that not only I could afford, but he felt I could meet the financing criteria. I was shocked when he called with the good news. Also, I was amazed that someone cared enough to keep trying to help their customer. So, I went to Round Rock Toyota, and Sam greeted me with respect and positive enthusiasm. From that point on, he and Paul worked diligently to help me into driving out a new vehicle. Sam and Paul gave me great customer service, they were friendly, down to earth, knowledgeable, fast in the paperwork. They made me feel good about driving off in a brand new car and knowing the good people at the dealership made it possible for me to do so. I will definitely recommend Sam Stipe, Paul and Round Rock Toyota to anyone who's looking for a car, because I am assured of the good treatment they will receive! More
Everyone at this dealership was friendly and easy to work with. Finance was a breeze and Jeff Karnes, my internet salesperson made buying a car a wonderful, stress free experience. I highly recommend Round with. Finance was a breeze and Jeff Karnes, my internet salesperson made buying a car a wonderful, stress free experience. I highly recommend Round Rock Toyota for anyone's car buying needs. More
Having to shop for a new car is usually not an experience I look forward to. We shopped many cars and show rooms with many over-the-top salesmen eagerly wanting my business--some so annoying that we got bac I look forward to. We shopped many cars and show rooms with many over-the-top salesmen eagerly wanting my business--some so annoying that we got back in our car and left. Luckily, we met Tony Dismute at the joint Round Rock (Honda/Hyundai/Toyota) dealership. He answered our questions forthright, spent time with us perusing for just the right car over a two-day period. We were very pleased with Tony's professionalism and demeanor. Tony is a credit to the Penske organization. More
From start to finish, Charles Wieters was there to help me and my girlfriend pick the car we wanted. There was never any pressure and I even feel bad because I made Charles do all the leg work on a Corroll me and my girlfriend pick the car we wanted. There was never any pressure and I even feel bad because I made Charles do all the leg work on a Corrolla Sport that I was at first interested in; however, I ended up getting a Camry. I wanted a no-nonsense car (i.e. no options), but many of the other dealerships would quote me on models that were loaded with options that I didn't need. When I asked Charles about one of those options, he told me that no one gets that option and recommended that I didn't need it. While I had believed him before that point in time, I knew then that this was one of the most honest & trustworthy salesmen that I had spoken too during my car buying experience. My experience finding a car was pretty volatile, with some people that flat out lied to me (and it was pretty blatant), to friendly people like Charles and the staff at Round Rock Toyota that was on the opposite side of the spectrum. I would recommend Round Rock Toyota to anyone buying a Toyota, and specifically, Charles Wieters. He will work with you on a price and won't give you the run-around. More
I was contacted very quickly via my online inquiry by Jeff Karnes, and we scheduled an appointment within the hour of the first call! Jeff's knowledge of the Toyota brand was impressive as was his profe Jeff Karnes, and we scheduled an appointment within the hour of the first call! Jeff's knowledge of the Toyota brand was impressive as was his professionalism when encountering short falls in my preparation to buy a new vehicle. He and the Round Rock Toyota team were very patient and helpful and had me approved, traded-in and signed in just a few hours. The entire process was was easy and painless with friendly smiles all around. This was an excellent buying experience and I highly recommend the Round Rock Toyota's staff for any and all vehicle questions or buying. More
It was one of the best experiences we have had buying a car. The salesperson was very professional and courteous. In the future we will consider going first to Round Rock Toyota, because of the treatment car. The salesperson was very professional and courteous. In the future we will consider going first to Round Rock Toyota, because of the treatment we received. I will recommend Round Rock. For anyone looking for a good deal on a car. More