Round Rock Toyota
Round Rock, TX
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My wife and I are long time committed buyers of Toyota vehicles and have a lasting good impression from positive dealings with your sales staff, specifically naming Mohammed Merchant. Last week on Thursda vehicles and have a lasting good impression from positive dealings with your sales staff, specifically naming Mohammed Merchant. Last week on Thursday, February 17, 2011, like in all occasions, my wife was at your service department receiving a standard oil change on our 1997 Toyota Avalon when she began shopping your latest arrivals of the 2011 Toyota Avalon. Mohammed Merchant wandered upon my wife and recognized her from the last sale and purchase of our 1997 Toyota Avalon. Like years past, Mr. Merchant was very consistent with his kindness and was very attentive to her inquiries of the new models. Mr. Merchant provided knowledgeable details of all its features and was willing to drive us to another lot on more than one occasion to show the various available colors offered in the 2011 Toyota Avalon. In concert with his professional demeanor, Mr. Merchant ultimately utilized his quick computer comprehension to offer a trade in value of our 1997 Toyota Avalon and furnished exact monthly payments for a new car and ultimately led us to the purchase our 5th vehicle from Round Rock Toyota, the 2011 Avalon. Please extend our sincere gratitude and appreciation to Mr. Merchant for his willingness to go beyond the true definition of GREAT customer service. Mr. Merchant DOES NOT portray the reputation of a typical salesman. Mr. Merchant makes available and negotiates reasonable agreements towards a trade in and purchase of a new car. He is truly an asset to your sales staff and is a high-quality representation of Round Rock Toyota. Sincerely, Mr. Michael and Mrs. Sharla Mancias More
Mohammad is a wonderful sales person and Round Rock Toyota is fortunate to have him. He always does what he says he will do and he follow ups after the sale to see if there are any problems and how yo Toyota is fortunate to have him. He always does what he says he will do and he follow ups after the sale to see if there are any problems and how you are enjoying your new purchase. We always recommend him when we have family or friends looking to buy a new vehicle. More
Great sales experience. Great service department. Love my car. My next car will be a Toyota from Round Rock Toyota. Ask for Mohammed Merchant. Love the Starbucks , wifi and waiting area while waiting f my car. My next car will be a Toyota from Round Rock Toyota. Ask for Mohammed Merchant. Love the Starbucks , wifi and waiting area while waiting for an oil change. Love the gas mileage on the Camry hybrid. Sienna leg room for 4 6 foot tall adults and enough room to pack the contents of a dorm room. More
When I want to purchase a new vehicle, I think first of Round Rock Toyota and Mohammed Merchant. Mo listens to my concerns, helps evaluate the kind of driving I will be doing so I can look at the most appr Round Rock Toyota and Mohammed Merchant. Mo listens to my concerns, helps evaluate the kind of driving I will be doing so I can look at the most appropriate vehicle choices, and he saves us both time by cutting straight to the best deal he can offer me. I really dislike the sales games you have to suffer through at some dealerships and I intentionally avoid dealerships that encourage this behavior. More
I bought my first Toyota from Mohammed in 2002 and because of the way I was treated then, I came back to Mohammed to buy my second. He listens to what you want and shows you that. He does not waste because of the way I was treated then, I came back to Mohammed to buy my second. He listens to what you want and shows you that. He does not waste your time looking at cars you aren't interested in and can't afford. I trust him and when it's time, I'll go back to Mohammed again to buy my next Toyota! More
My experience with purchasing my new toyotta corolla was the best I have ever had in purchasing a new vehicle. There was no stress, Mohamed was very knowledgeable on the vehicles and recommended a great bu the best I have ever had in purchasing a new vehicle. There was no stress, Mohamed was very knowledgeable on the vehicles and recommended a great buy for me. He was upfront on the entire process which made it a great experience for me. I will definately recommend him to all my friends and anyone who asks for a recommendation on a new car purchase. More
We have owned 1 Camry and three 4Runners over the past 15 years. Our three 4Runners were purchased at Round Rock Toyota. Purchasing 3 from the same dealership should say a lot in itself of the excellence o years. Our three 4Runners were purchased at Round Rock Toyota. Purchasing 3 from the same dealership should say a lot in itself of the excellence of this dealership. Mohammed Merchant sold me 2 of my 4Runners; that should also tell you what an excellent sales person he is. I would not hestiate at all recommending Round Rock Toyota and Mohammed Merchant to anyone I know. More
Mohammed was/is an outstanding asset to your organization. On a scale of one to 5, we give him a 10. His actions during and post sale have given us great confidence in him and Toyota. You ne organization. On a scale of one to 5, we give him a 10. His actions during and post sale have given us great confidence in him and Toyota. You need more sales personnel with his abilities. He continues to be helpful. More
Mr. Merchant treats us like very important people. Does not do "high pressure" sales. Very calm and looks out for us. Gives us the best price he can give and makes the sale. Friendly after the sale too! W not do "high pressure" sales. Very calm and looks out for us. Gives us the best price he can give and makes the sale. Friendly after the sale too! We feel confidient in his honesty and sincerity. More
When we walked into the dealership, Mohammed was assigned to assist us. We knew we wanted a Prius and he was very knowledgeable about the various models since he also is a Prius owner. We concluded the trans to assist us. We knew we wanted a Prius and he was very knowledgeable about the various models since he also is a Prius owner. We concluded the transaction in rapid time as we had a dinner to prepare that evening. Since the purchase we have had two other meetings with him - we drove to the dealership where he personally installed our new license plates, and later he drove to our house to deliver an item that had been on back order (a 30-45 minute drive from the dealership!). We have been impressed with his professionalism, knowledge, courtesy, and friendliness. We would recommend him to anyone who is interested in buying from Round Rock Toyota. More