
Round Rock Toyota
Round Rock, TX
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This is the 3rd new Toyota Corolla my wife and I have purchased from Round Rock Toyota. We wouldn't even consider going anywhere else. Of the three sales, Debbie Standiford made this one the very best. S purchased from Round Rock Toyota. We wouldn't even consider going anywhere else. Of the three sales, Debbie Standiford made this one the very best. She was friendly, professional and caring. She went above and beyond to find us just the right vehicle and even boxed up our belongings from our trade-in! Debbie gave us excellent customer service. I would highly recommend Debbie to my family and friends who need a car. More
Great service, I got a 2011 Camry from Round Rock Toyota, they are so profesional and easy to work with that I forgot I was dealing with a car dealership. It has been the best experience ever. Mohammed is an they are so profesional and easy to work with that I forgot I was dealing with a car dealership. It has been the best experience ever. Mohammed is an outstanding, trustworthy and honest salesperson who cares about his customers and stay on top of every detail to make sure you understand the whole buying process and to make sure you are satisfied. More
Our purchase of a new 2011 Toyota Avalon was a pleasurable experience. Our sales lady was Debbie Standiford. She displayed professionalism in her representation of the dealership and of Toyota. Sh pleasurable experience. Our sales lady was Debbie Standiford. She displayed professionalism in her representation of the dealership and of Toyota. She was knowledgable about the car and efficient in arranging for the purchase. More
I thought Deb was an incredible salesperson. It was the most positive experience I have had in purchasing an automobile. From the first meeting to the negotiation on price to the final sale, she was helpf most positive experience I have had in purchasing an automobile. From the first meeting to the negotiation on price to the final sale, she was helpful and professional in every respect. She also spent a considerable amount of time with me post-sale showing me the bells and whistles, how to use the nav system, etc. I also found your financial department to be extremely professional, friendly and no-nonsense. I am embarrased to say I forgot the name of the gentleman who helped me in finance (he's from Oregon:)), but he was top notch as well. As a business owner myself, I appreciate the quality of good sales, administrative and professional staff. It's the heart of the business. You should be very pleased with how your team performed on this sale. I will recommend Round Rock Toyota without qualification to my friends and colleagues. More
Very good experience. I loved my Avalon from the first but did go to some other dealers to check out prices etc. At the dealer on S. I35 (I think is Champion) my salesman looked like he just got out of be but did go to some other dealers to check out prices etc. At the dealer on S. I35 (I think is Champion) my salesman looked like he just got out of bed and had a ripped white dress shirt on. He was also pushy and insulted my intelligence by trying to sell me a car that he claimed was equal to the one at Round Rock Toyota but was not. He then emailed and called me repeatedly which I hate. When I went to Round Rock Mohammed showed me around the Avalon, I took a drive and said I would be in touch. It was not a problem and I did not get harassed. I went back after checking all the other local dealers including San Marcos. Mohammed made the whole thing easy and he made sure I knew how to work all the features even months after I had purchased the car. I will definitely go back when it is time to replace this one. More
This dealer and the people around them have been very supportive and customer friendly every time I go there. I have encouraged about fifteen different friends to buy old/new vehicles from this dealers. supportive and customer friendly every time I go there. I have encouraged about fifteen different friends to buy old/new vehicles from this dealers. In the coming days I will still recommend friends and family to buy vehicle from this dealer More
I should have gone to Round Rock Toyota, first. They truly eliminated all the ups and downs associated with purchasing an automobile. Mohammed Merchant and all the staff were very knowledgeable, very ho truly eliminated all the ups and downs associated with purchasing an automobile. Mohammed Merchant and all the staff were very knowledgeable, very honest, pleasant to work with and most of all they delivered what they said they would. This experience was " one of a kind ". Thanks again for making my new vehicle purchase easily and I would recommend Round Rock Toyota to anyone looking for a vehicle purchase. More
Prius'are hard to get right now. I called around to many dealers after walking away from a very expensive arrangement at another dealership. I called 4 other dealers in the Central Texas area. Debbie was dealers after walking away from a very expensive arrangement at another dealership. I called 4 other dealers in the Central Texas area. Debbie was the only one that took immediate care and helped me locate a car. When I came in I dealt with Kimo who was friendly and great to work with. I'll send people to Debbie and Kimo in the future. I do think that 6 hours to buy a car for cash seems a bit long. However, the car needed to be prepped and the car had to be programmed for an extra key. I was also trading in my used '05 Prius. I got a reasonable trade for it as well. Overall a solid and nice experience. I'm glad Penske bought this dealership about 4 years ago as my experience in 2005 here was not as good. More
Mohammad is a wonderful sales person and Round Rock Toyota is fortunate to have him. He always does what he says he will do and he follow ups after the sale to see if there are any problems and how yo Toyota is fortunate to have him. He always does what he says he will do and he follow ups after the sale to see if there are any problems and how you are enjoying your new purchase. We always recommend him when we have family or friends looking to buy a new vehicle. More
My wife and I are long time committed buyers of Toyota vehicles and have a lasting good impression from positive dealings with your sales staff, specifically naming Mohammed Merchant. Last week on Thursda vehicles and have a lasting good impression from positive dealings with your sales staff, specifically naming Mohammed Merchant. Last week on Thursday, February 17, 2011, like in all occasions, my wife was at your service department receiving a standard oil change on our 1997 Toyota Avalon when she began shopping your latest arrivals of the 2011 Toyota Avalon. Mohammed Merchant wandered upon my wife and recognized her from the last sale and purchase of our 1997 Toyota Avalon. Like years past, Mr. Merchant was very consistent with his kindness and was very attentive to her inquiries of the new models. Mr. Merchant provided knowledgeable details of all its features and was willing to drive us to another lot on more than one occasion to show the various available colors offered in the 2011 Toyota Avalon. In concert with his professional demeanor, Mr. Merchant ultimately utilized his quick computer comprehension to offer a trade in value of our 1997 Toyota Avalon and furnished exact monthly payments for a new car and ultimately led us to the purchase our 5th vehicle from Round Rock Toyota, the 2011 Avalon. Please extend our sincere gratitude and appreciation to Mr. Merchant for his willingness to go beyond the true definition of GREAT customer service. Mr. Merchant DOES NOT portray the reputation of a typical salesman. Mr. Merchant makes available and negotiates reasonable agreements towards a trade in and purchase of a new car. He is truly an asset to your sales staff and is a high-quality representation of Round Rock Toyota. Sincerely, Mr. Michael and Mrs. Sharla Mancias More