
Round Rock Toyota
Round Rock, TX
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This is the SECOND new car I have purchased from this dealership. During my driving experience I have had approximately fifteen,(15) new cars several have been Toyota's. Having bought this many cars I am dealership. During my driving experience I have had approximately fifteen,(15) new cars several have been Toyota's. Having bought this many cars I am able to say that this particular dealership has made both of my most recent purchases a dream to do. All the sales force is knowledgeable , polite, attentive to my particular needs and fun to be around. I am greeted with both smiles and called by name, when I return just to say I'm still loving my new car. The financing was handled professionally, quickly and at a better rate than my own bank was offering. I also received more for my three year old trade in than I was expecting. What more can I say except I will buy my next car from them. More
Debrorah Standiford is a great sale person and customer services. I'd such a great experience buying a car from her and your RR dealership. I'll refer friends to her when I've a chance. services. I'd such a great experience buying a car from her and your RR dealership. I'll refer friends to her when I've a chance. More
Debbie's customer service was excellent and she was extremely knowledgable about the car I bought. I didn't feel heavy pressure to buy, and had already made up my mind about which car I wanted (had be extremely knowledgable about the car I bought. I didn't feel heavy pressure to buy, and had already made up my mind about which car I wanted (had been shopping around for colors and a good deal). I had done my homework online before going in, which made the whole process much more smooth. She did a complete walk through, helped me understand my service agreements and even transferred things from my old car to my new one while I was working on paperwork (to help get my kids to swim class on time). More
The salesman dealt with, Mohammed Merchant, was unprofessional and insulting. We were looking to trade in a specialty vehicle that the dealership wanted to give us an insignificant amount for. Wh unprofessional and insulting. We were looking to trade in a specialty vehicle that the dealership wanted to give us an insignificant amount for. When this was brought up with Mohammed, in addition to financing through Toyota, he told us no one else would give us a better price, that he had no influence over the trade in amount, and that we should stick with the financing through our bank because Toyota could not finance us. He also failed to reply to communication from my wife, directing communication only to me. Well well... we went to Toyota of Killeen, where we worked with Jim Bounds. Not only did they offer us $2000 more for our trade, they also cut the interest rate we were planning on with our bank by 2/3 through Toyota financing. Suddenly Mohammed has begun emailing us again with the great deals he can offer us after everything he told us previously. Now, if Mohammed really has no influence over trade in amounts, communication, or financing, I wonder what he could possibly offer us now and what the real difference between dealerships could be. Our only contact with this dealership was through Mohammed, and I would not recommend to anyone, especially women, to deal with him or the dealership. More
Jim was very helpful and accomodating during my new car purchase. He found exactly the car I wanted, and even went to pick it up himself so I could have it before my rental car expired. I also loved the fa purchase. He found exactly the car I wanted, and even went to pick it up himself so I could have it before my rental car expired. I also loved the fact that he took the time to go through all the car features with me before I drove off the lot. Overall, this was a very good experience. More
I bought a Tacoma 4x2Prerunner Double Cap Short Bed. I met Jim Godfrey at the dealer during my lunch break. We discussed my preference for a truck. He showed me and explain the details between the Tundra met Jim Godfrey at the dealer during my lunch break. We discussed my preference for a truck. He showed me and explain the details between the Tundra and the Tacoma. Provided me with a Tacoma brochure. We exchanged phone numbers and I went back to work. The great part of this whole experience with Jim was that we were able to do all the negotiations thru text messages and one short phone call. Even better, the truck that I wanted was clean and ready for me when I arrived at the dealer later that day after work. All the paper work was fill up which made my time at the dealer well expended with out the long wait usually happen when you decide to buy a car. I definetly will consider going back to Round Rock Toyota and look for Jim the next time I feel the need to get a new car or truck. ;-) More
I recently bought a 2011 RAV4. As a Realtor, I use my vehicle for work a lot so it was a big decision for me. Plus, it was my first SUV (I had always driven cars before). I worked with both Debbie Standi vehicle for work a lot so it was a big decision for me. Plus, it was my first SUV (I had always driven cars before). I worked with both Debbie Standiford and Den Mak, both of which were absolutely fantastic! I'm sure I wore them out with all my questions, especially Den Mak, since he's the one who accompanied me on several test drives. Den was extremely patient and thorough with answering all of my questions, explaining about all the features of the vehicle and comparing different makes and models. Den also went the extra mile in picking me up when I needed a ride back to the dealership! There are simply not enough good things I could ever say about how professional, knowledgeable and helpful they and the whole Round Rock Toyota team were and I love driving this new RAV 4!!! I will happily recommend Debbie and Den and Round Rock Toyota dealership to anyone who is looking to buy a new vehicle. More
We bought a 2011 4Runner Limited from Round Rock Toyota. It was our first and only stop that day. The team at RR Toyota was awesome! From Debbie, our salesperson to the guys in Finance. Thank you for doin It was our first and only stop that day. The team at RR Toyota was awesome! From Debbie, our salesperson to the guys in Finance. Thank you for doing your jobs so well!!! I would definitely recommend RR Toyota. More
Indicated my interest in Toyota Corolla Sport on internet, received immediate e-mail response, my husband quickly received phone call from Lance to discuss availability and pricing, we are very sati internet, received immediate e-mail response, my husband quickly received phone call from Lance to discuss availability and pricing, we are very satisfied with deal, were able to pick up our son's new car same day. Both men we worked with while visiting Round Rock Toyota (Lance Gremillioin and the "financing" person) were friendly, knowledgeable, and moved us through process with no hassles. We will be doing business with you again. More
We were hoping to find a dealership with excellent service and reasonable prices, Round Rock toyota had the most positive reviews around Austin. Christy was excellent, very straight forward, friendly service and reasonable prices, Round Rock toyota had the most positive reviews around Austin. Christy was excellent, very straight forward, friendly yet professional! We would recommend this dealership to our friends. More