Round Rock Toyota
Round Rock, TX
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My husband and I initially went in to take a look at a new Toyota in the summer of 2011. Upon our visit we encountered Tim Beliakov. We explained that we were unsure if we were ready to purchase just ye new Toyota in the summer of 2011. Upon our visit we encountered Tim Beliakov. We explained that we were unsure if we were ready to purchase just yet and only wanted to look around. He showed us the two vehicles we were interested in, giving a thorough and detailed description of each. We thanked him for his time and told him that we would call if we decided to purchase. We decided not to purchase at that time and he respected our decision and did not hound or harass us as some other salespeople had in the past. Fast forward to October, we finally decided that now was the time purchase. I called the dealership and personally asked for Tim. He took my call, remembered our initial visit and was happy to assist me again. I told him what vehicle I wanted and the required specifications. He found the right vehicle and addressed my concerns with pricing. He was very polite, kind and courteous. He was not overbearing or pushy. Tim later follwed up with courtesy phone calls to make sure things were going well with the vehicle and offered assistance with set-up and operation of the bluetooth and homelink features. I am pleased with my purchase and the service I received from Tim. If I buy another Toyota I will definitely call Tim again and I would recommend him to friends and family without hestitation. More
Dan was a great sales person to work with. He was flexible with the requests for time to consider our purchase and was always available to answer questions that we thought about and asked later when flexible with the requests for time to consider our purchase and was always available to answer questions that we thought about and asked later when we came back. We were allowed the ability to come and go from the dealership as we considered our options for purchase and felt that the dealership gave us a good deal for the money we could spend. Dan made sure the car was detailed before we left the dealership and went over every detail of the features before we took our car home. I have NEVER felt so supported or taken care of as I did with Dan and it felt as if we had just bought the most expensive car on his lot (which we did not). We were treated with respect and courtesy by every member of the team at this dealership. I will refer people to Dan in the future and feel confident that their experience will be as good as mine was. Thanks Round Rock Toyota and thanks Dan! Lovin' my RAV 4!! More
This is the SECOND new car I have purchased from this dealership. During my driving experience I have had approximately fifteen,(15) new cars several have been Toyota's. Having bought this many cars I am dealership. During my driving experience I have had approximately fifteen,(15) new cars several have been Toyota's. Having bought this many cars I am able to say that this particular dealership has made both of my most recent purchases a dream to do. All the sales force is knowledgeable , polite, attentive to my particular needs and fun to be around. I am greeted with both smiles and called by name, when I return just to say I'm still loving my new car. The financing was handled professionally, quickly and at a better rate than my own bank was offering. I also received more for my three year old trade in than I was expecting. What more can I say except I will buy my next car from them. More
Debrorah Standiford is a great sale person and customer services. I'd such a great experience buying a car from her and your RR dealership. I'll refer friends to her when I've a chance. services. I'd such a great experience buying a car from her and your RR dealership. I'll refer friends to her when I've a chance. More
Debbie's customer service was excellent and she was extremely knowledgable about the car I bought. I didn't feel heavy pressure to buy, and had already made up my mind about which car I wanted (had be extremely knowledgable about the car I bought. I didn't feel heavy pressure to buy, and had already made up my mind about which car I wanted (had been shopping around for colors and a good deal). I had done my homework online before going in, which made the whole process much more smooth. She did a complete walk through, helped me understand my service agreements and even transferred things from my old car to my new one while I was working on paperwork (to help get my kids to swim class on time). More
The salesman dealt with, Mohammed Merchant, was unprofessional and insulting. We were looking to trade in a specialty vehicle that the dealership wanted to give us an insignificant amount for. Wh unprofessional and insulting. We were looking to trade in a specialty vehicle that the dealership wanted to give us an insignificant amount for. When this was brought up with Mohammed, in addition to financing through Toyota, he told us no one else would give us a better price, that he had no influence over the trade in amount, and that we should stick with the financing through our bank because Toyota could not finance us. He also failed to reply to communication from my wife, directing communication only to me. Well well... we went to Toyota of Killeen, where we worked with Jim Bounds. Not only did they offer us $2000 more for our trade, they also cut the interest rate we were planning on with our bank by 2/3 through Toyota financing. Suddenly Mohammed has begun emailing us again with the great deals he can offer us after everything he told us previously. Now, if Mohammed really has no influence over trade in amounts, communication, or financing, I wonder what he could possibly offer us now and what the real difference between dealerships could be. Our only contact with this dealership was through Mohammed, and I would not recommend to anyone, especially women, to deal with him or the dealership. More
Jim was very helpful and accomodating during my new car purchase. He found exactly the car I wanted, and even went to pick it up himself so I could have it before my rental car expired. I also loved the fa purchase. He found exactly the car I wanted, and even went to pick it up himself so I could have it before my rental car expired. I also loved the fact that he took the time to go through all the car features with me before I drove off the lot. Overall, this was a very good experience. More
I bought a Tacoma 4x2Prerunner Double Cap Short Bed. I met Jim Godfrey at the dealer during my lunch break. We discussed my preference for a truck. He showed me and explain the details between the Tundra met Jim Godfrey at the dealer during my lunch break. We discussed my preference for a truck. He showed me and explain the details between the Tundra and the Tacoma. Provided me with a Tacoma brochure. We exchanged phone numbers and I went back to work. The great part of this whole experience with Jim was that we were able to do all the negotiations thru text messages and one short phone call. Even better, the truck that I wanted was clean and ready for me when I arrived at the dealer later that day after work. All the paper work was fill up which made my time at the dealer well expended with out the long wait usually happen when you decide to buy a car. I definetly will consider going back to Round Rock Toyota and look for Jim the next time I feel the need to get a new car or truck. ;-) More
I recently bought a 2011 RAV4. As a Realtor, I use my vehicle for work a lot so it was a big decision for me. Plus, it was my first SUV (I had always driven cars before). I worked with both Debbie Standi vehicle for work a lot so it was a big decision for me. Plus, it was my first SUV (I had always driven cars before). I worked with both Debbie Standiford and Den Mak, both of which were absolutely fantastic! I'm sure I wore them out with all my questions, especially Den Mak, since he's the one who accompanied me on several test drives. Den was extremely patient and thorough with answering all of my questions, explaining about all the features of the vehicle and comparing different makes and models. Den also went the extra mile in picking me up when I needed a ride back to the dealership! There are simply not enough good things I could ever say about how professional, knowledgeable and helpful they and the whole Round Rock Toyota team were and I love driving this new RAV 4!!! I will happily recommend Debbie and Den and Round Rock Toyota dealership to anyone who is looking to buy a new vehicle. More
We bought a 2011 4Runner Limited from Round Rock Toyota. It was our first and only stop that day. The team at RR Toyota was awesome! From Debbie, our salesperson to the guys in Finance. Thank you for doin It was our first and only stop that day. The team at RR Toyota was awesome! From Debbie, our salesperson to the guys in Finance. Thank you for doing your jobs so well!!! I would definitely recommend RR Toyota. More