Round Rock Toyota
Round Rock, TX
Filter Reviews by Keyword
By Type
Showing 417 reviews
Sales staff are very professional and will work to close a fair deal. Ryan Scheffer, the sales rep, is a professionl. Let me explain. He knows as much about the competitive automobiles as he does about his a fair deal. Ryan Scheffer, the sales rep, is a professionl. Let me explain. He knows as much about the competitive automobiles as he does about his products, Toyota, Honda, & Hyundai. My Family and I now have bought three new Toyota Vehicles from them for that reason. One had an issue with the drivetrain on the second day from drive off. Service management (Bob Lang and Jimmy Wilson) did all they could considering Toyota has strict guidelines in place to solve certain issues. They were professional and compassionate though and involved the General Manager, Caron Corzine, so that the issue would not drag out over more time for us. When Toyota corporate policy's may have delayed a solution, the sales and dealer management, Ryan & Caron, hits one out of the ball park and the vehicle issue is resolved within the week. MAJOR APPLAUSE. They got all corporate obstacles out of the way of service, let their master lead tech, Paul A. get involved and the magic of "great Service" happened. To everyone in central Texas ... this is how a good dealer and great people are supposed to be. Having retired from professional sales, I can tell it like it is. The service AFTER the sales is what you are really buying. If you want solid vehicles and that SERVICE where and when it is needed, you won't go wrong with these folks. More
We had an appointment with Bruce to look at some new Tacoma pickup trucks. After waiting in their nice lobby for about 10 minutes the sales manager Tim came up to us, apologized that Bruce had gotten ti Tacoma pickup trucks. After waiting in their nice lobby for about 10 minutes the sales manager Tim came up to us, apologized that Bruce had gotten tied up with another customer and asked if Jose could help us. That was fine by me so I told Jose what we were looking for, he took us out to a string of vehicles, passing some explaining what it was about them that wasn't what we were looking for. We got to one that he showed us with just what I had described and we took it for a spin. When we returned I asked if I could test one that was in the front of the dealership that I had my eye on when we arrived. They had to move a few cars to get it out and we took off in that. He answered a few "test" questions to see how honest I felt he was and he passed all of them so we sat down to negotiate. I don't go into that saying it's my way or the highway, I know they like to dicker so I have a price in mind, low ball them, they highball me and we go back and forth until I am happy with it. This was a pretty painless process from start when I walked in, through the paperwork with Jason to finish when Bruce ran me through the niceties of the vehicle and I drove out with my new truck. The best compliment I could pay to a dealership is to say that the next time we need a car this will be our first stop. By far the easiest experience I've had buying a car. More
Kenneth was very friendly and there was no pressure to buy. He answered just about every question and always asked if I had questions. I'm looking forward to having a long relationship with the dealership buy. He answered just about every question and always asked if I had questions. I'm looking forward to having a long relationship with the dealership since I plan to keep my Pilot for a long time. More
Shopping at Round Rock Toyota was a very low stress and pleasant experience! My great salesman, Tim Beliakov did not mind spending time with us looking at new cars and assisting us with comparable used ca pleasant experience! My great salesman, Tim Beliakov did not mind spending time with us looking at new cars and assisting us with comparable used cars. The dealer was honest and genuine. He test drove 4 different cars with us before I decided which one I liked best. Tim went the extra mile!!! I recommend Tim to all my friends and family now and I will never buy a car from anyone else. I am a very happy customer! More
We trade a 4 year SUV for a Toyota Prius 2011, we received an excellent attention for the salesman (Tim), if you need to buy a new car I recommend ask for Tim Beliakov, he took all the time to explai received an excellent attention for the salesman (Tim), if you need to buy a new car I recommend ask for Tim Beliakov, he took all the time to explain us in detail of the features of the car, treat us professionally, no doubt that if we need to buy another we wil return to Round Rock Toyota. The good quality of the service, building, information makes me feel confortable with my purchase. More
We had visited several Toyota dealers and were not happy with their high pressure sales tatics. We then decided to try Round Rock Toyota, at first we walked onto the carlot, passed several sales staff with with their high pressure sales tatics. We then decided to try Round Rock Toyota, at first we walked onto the carlot, passed several sales staff with no response from any of them, we walked further towards the Tundra and Tacoma area and Deborah saw us and approached us immediately, both her friendliness, postive attitude and professional acumen impressed both my wife and I, answering all questions concerning performance, options and trailering packages. She introduced us to her sales manager, Marty, who was equally as professional, yet friendly. We told them this Tacoma was for our son who would be returning from Iraq at the end of November. They found us the Tacoma we were searching for in short order and were very helpful in getting the price we needed. All in all, a completely satisfying experience. More
We had a great experience at Round Rock Toyota. Wasn't high pressure sales like we experienced at Champion Toyota. Seemed less gimmicky. Also, loved that Jim's manager didn't come out to talk to us and gi high pressure sales like we experienced at Champion Toyota. Seemed less gimmicky. Also, loved that Jim's manager didn't come out to talk to us and give us the dealer sales xx. It was a great overall experience and we love our Prius. More
I have bought two new vehicles from Round Rock ( Classic) I have bought two new vehicles from Round Rock ( Classic) Toyota. Both purchases were handled in a professional, efficient and no- nonsense manner. T I have bought two new vehicles from Round Rock ( Classic) Toyota. Both purchases were handled in a professional, efficient and no- nonsense manner. This is a top notch operation. More
Ryan Scheffer was very knowledgeable about my 2012 Camry SE and taught me alot about my new car! He was also friendly! I was in and out and am a very happy camper! I love my new car and would reccomend Roun SE and taught me alot about my new car! He was also friendly! I was in and out and am a very happy camper! I love my new car and would reccomend Round Rock dealership to anyone!!! More
Debbie was extremely helpful and friendly. She was knowledgeable about the vehicle we were interested in and was able to answer all of our questions. We purchased the vehicle that day and she made sur knowledgeable about the vehicle we were interested in and was able to answer all of our questions. We purchased the vehicle that day and she made sure it was delivered clean, full of gas and she explained all of the vehicle's features before we left. Her outgoing and friendly personality and knowledge of the product is a real asset to the company. She was great! More