Round Rock Toyota

Good customer service Customer service was excellent. Repair time fast. Sally who took care of me was very efficient, friendly, and went out of her way to accommodate me. Customer service was excellent. Repair time fast. Sally who took care of me was very efficient, friendly, and went out of her way to accommodate me. Hatchback on my 2013 Rav 4 would not open. Took in at 2 pm and a quick inspection was made to determine that a part needed to be ordered for the latch. Shuttle was provided and I was told part would be in the next day. At 8:30 the next morning Sally notified me my car was ready for pickup. Bill for parts and labor was over $800.00 which I thought was extremely high. Car was out of warranty, but only has 20,000 miles on it. I am a senior citizen who takes excellent care of her car. This is my 4th Toyota after being a Honda customer for a few years. Just a bit disappointed in Toyota quality since I have never had any maintenance repair cost on other Toyota cars other than battery replacement. Hopefully the quality hasn’t gone down and this was just a fluke. I recently moved here from Corpus Christi Tx. and a few of the car dealerships (not Toyota) now offer pickup and delivery of your vehicle for maintenance. This would really be a big plus for seniors like myself. More

Came in for my 8am appointment and had a short wait for a technician to acknowledge me. Then had the annual state safety inspection which was completed very fast. It was a pleasant experience. technician to acknowledge me. Then had the annual state safety inspection which was completed very fast. It was a pleasant experience. More

Absolutely great experience with patience that was unmatched. Kind and respectful of my time. Always made sure I was being taken care of. Very happy with my purchase. unmatched. Kind and respectful of my time. Always made sure I was being taken care of. Very happy with my purchase. More

The facility is nice. The salesman was excellent. The process or the completion of the sales was very long. Overall it was a good experience process or the completion of the sales was very long. Overall it was a good experience More

Honest assesment of problems I have been a loyal customer of the Round Rock Toyota Service Department for over 4 years. The service advisors have been honest and fair in their a I have been a loyal customer of the Round Rock Toyota Service Department for over 4 years. The service advisors have been honest and fair in their assessment of problems. Recently I took my 2005 Tacoma for a 150,000 maintenance. The truck runs like new thanks in part to the service department's maintenance. My service advisor, Sally, gave me her honest opinion on the 51 month old battery which was slowly degrading. I have been stranded twice with a failed battery, average age 4 yrs. due to this Texas heat, and thought it time to do preventive maintenance. I will return to Round Rock Toyota, the only facility that works on the truck. More

Every time I have had to get my car serviced, I have had a great experience. Fast, professional service. Kept me informed and identified a problem that needed to be fixed that I wasn’t aware of. Highly reco a great experience. Fast, professional service. Kept me informed and identified a problem that needed to be fixed that I wasn’t aware of. Highly recommend them. More

They were very courteous and friendly. They took time to explain every bit of my concerns and questions. The sales representative were very professional... and I will recommend them any time! explain every bit of my concerns and questions. The sales representative were very professional... and I will recommend them any time! More

Professional yet friendly and helpful.The service Professional yet friendly and helpful. The service department goes above and beyond to provide a good experience. When I purchase another car I wil Professional yet friendly and helpful. The service department goes above and beyond to provide a good experience. When I purchase another car I will come back just because of the service. More

I’m a long time customer. RR Toyota has always done a good job and treated me fairly. I appreciate their consistency over the years. good job and treated me fairly. I appreciate their consistency over the years. More

Great experience. I came in with a price in mind after much research. I shared the information with Brad, our salesman. He came back within 15 minutes and met my terms. The whole process took about an hou much research. I shared the information with Brad, our salesman. He came back within 15 minutes and met my terms. The whole process took about an hour. Second car I bought from Round Rock Toyota. Won’t be the last. More