Round Rock Nissan

Easy Purchase of Nissan Leaf When looking for a Nissan Leaf, I checked all the major dealerships in Austin. Round Rock Nissan was by far the cheapest around when it came to Leaf's When looking for a Nissan Leaf, I checked all the major dealerships in Austin. Round Rock Nissan was by far the cheapest around when it came to Leaf's. Upon filling out the online interest form, Jerry was quick to respond and answer any questions I had about the vehicle. On the day of the purchase of the vehicle Jerry made sure that the entire process went smoothly. Usman made financing the vehicle painless as well. Definitely consider Round Rock Nissan for purchasing your Leaf. More

Great experience getting a new car! Excellent selections;friendly staff;welcoming;cleanly. I had nothing but a great experience getting a new car. Dealer was great. Will be a return c Excellent selections;friendly staff;welcoming;cleanly. I had nothing but a great experience getting a new car. Dealer was great. Will be a return customer. More

Internet ad did not reflect the real inventory First of all the Sales Man did a good job for the support we perceived he was getting. We ask about the Marano advertised and was told that was a "ty First of all the Sales Man did a good job for the support we perceived he was getting. We ask about the Marano advertised and was told that was a "typo"! We drove the car and was delighted with the car. We ask for an Itemized cost of the car including all charges delivered. They came back with a price 2K over the advertised price. We ended up after a couple of days accepting a "suitable model " for the price of the car we wanted. Had we not been in need of an auto at the time we would have shopped around more. We enjoy the car but it already has issues. More

Service Department has been declining for months Finance manager that sold me the extended warranty and tire protection was very misleading about what it covered, caveat emptor, I should have asked Finance manager that sold me the extended warranty and tire protection was very misleading about what it covered, caveat emptor, I should have asked for everything coming out of his mouth in writing. Got overpriced extended warrant and no tire coverage I just spent $750 for new tires because 4 tires with 20,000 miles separated all at the same time..I have purchased 4 cars from this dealership and service has been very good. Wife was driving our latest purchase ( with all this wonderful added warrant coverage) and noticed something hanging down from underneath the vehicle. She felt that it might have been a safety issue and took it too the dealership. They told her they were busy and did not have time for her. Make an appointment and come back in 2-3 days. Didn't even have the courtesy to take a quick look to say leave it or drive it. When wife complained Service Manager response was "Sorry you feel that way>" More

Excellent, professional customer service I had actually been working with Tom Peacock Nissan to buy a Versa Note SR with a tech package (very hard to find). Had an awful experience with them- I had actually been working with Tom Peacock Nissan to buy a Versa Note SR with a tech package (very hard to find). Had an awful experience with them--typical car dealer stuff: lying, leading us to believe something that isn't true and then are nowhere to be found when we realize we have been misled. The only other dealer that had the car I wanted was Round Rock Nissan. We dealt with them over the phone and online to get all my paperwork together for financing. Then we drove from Houston to pick up the car. The experience was WELL worth the 3 hour drive - seriously! They were so professional and upfront about everything. The whole process was very transparent and I felt 100% comfortable with everything. They also gave us a great and very fair deal. I would 1000000% recommend this dealership, even if it is far away - it will WELL worth the time! More

Dispicable My fiancee and my wasted a good 5 hours of their day this past Saturday with these people merely to trade in his vehicle and lease a used vehicle. Wor My fiancee and my wasted a good 5 hours of their day this past Saturday with these people merely to trade in his vehicle and lease a used vehicle. Worst excuse for a sales person and finance department I've ever heard of at a dealership. First, two hours later after test driving, appraising his vehicle and waiting for the guy to finish up with his customers that were already waiting on him, they were adamant they needed ME as a co-signer. Nope, so another hour later, magically he could now be approved on his own, ran the numbers and gave him options to choose from. Another hour later, they told him to clean out his car and that the vehicle for lease is being detailed and almost ready! Great. Another hour later, turns out he needed a co-signer after all. OKAY, another hour later, car cleaned out, he had the keys to the vehicle he wanted to lease, and oh, this vehicle is cash only now, sorry. CASH ONLY?! 5 hours later and it's not even available for lease!!! AFTER running my fiancee's and his co-signer's credit I might add, did they come back and say cash only. So of course no deal!! They ALSO raised the price of the vehicle that they told him the previous day it was for sale for so that AFTER his trade in, it then became that price. This place is a pathetic excuse for a professional dealership that's only trying to screw people and look out for themselves. I don't recommend this place to anyone that needs an educated and ethical finance department to HELP someone or actually, realistically, work with someone. What a waste of time, energy and the cause of much emotional distress. DON'T GO HERE. More

Pleasantly surprised First time ever with a pleasant car purchasing experience. Didn't need to see 6 sales people to seal the deal, courteous, efficient, great price, sol First time ever with a pleasant car purchasing experience. Didn't need to see 6 sales people to seal the deal, courteous, efficient, great price, sold me exactly what I wanted not what they were trying to sell that day. There was no haggling, Scott gave us the price of the car we made a reasonable counter offer and we met in the middle which was very close to our offer. I spent 2 days at another dealer that did nothing but waste my time and I believe tried to add unnecessary costs. This transaction at Round Rock took a total of 4 hours, including, looking, test driving, negotiating, appraising my trade in and the financing. Fastest time ever to purchase a car and I have purchased over 10 cars in my lifetime. More

Courteous Service We drove from out of town to test drive a used SUV. Jerod was ready to meet us and stayed late to answer all our questions. Very courteous, not push We drove from out of town to test drive a used SUV. Jerod was ready to meet us and stayed late to answer all our questions. Very courteous, not pushy, and willing to work with us on our trade-in. The entire sales and finance team were a pleasure to work with. More

New car purchase! Jerry was top notch. He was very personable. He showed great patience with Emily on her first new car purchase. He put her at ease and explained Jerry was top notch. He was very personable. He showed great patience with Emily on her first new car purchase. He put her at ease and explained things VERY WELL! More

A Thoroughly Excellent Experience After a wreck in which my car was declared totaled, I had a week to find a car. I had a TON of requirements, and a tight budget. At 6pm, I told Raymon After a wreck in which my car was declared totaled, I had a week to find a car. I had a TON of requirements, and a tight budget. At 6pm, I told Raymond what had happened, what I needed, and what I expected to pay, thinking I wouldn't find anything, anywhere for a few days, at least. By 7pm, Raymond had found me something and even came in on a Saturday morning to help me out. I've never had anyone at a dealership go so far out of their way to help me out, much less with the easy manner than Raymond has. I loved working with Raymond and can't imagine anyone who wouldn't! More