Round Rock Nissan
Round Rock, TX
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Most Impressive Auto Dealership in Austin Area! Once again, thanks are due to Round Rock Nissan and its salesmen Travis Pennington and Ray Mankiewicz. Both of these men were happy to spend time ans Once again, thanks are due to Round Rock Nissan and its salesmen Travis Pennington and Ray Mankiewicz. Both of these men were happy to spend time answering all our questions and leading us through. Ray even assisted in a search for the six CDs we neglected to remove from the player. Unfortunately, the car had been cleaned and they were missing. However, we had an exciting car-buying experience and we love our new Rogue! Round Rock Nissan does its best to assure the happiness of its customers throughout the car buying adventure! We enjoyed our ownership experience with our Maxima and we feel that Nissan provides the most auto for the money in the whole of the auto business. This is our second Nissan and it won't be our last! More
Benjamin Henderson - Exceptional Salesman. -- honest? Benjamin was very attentive and helpful during the purchase of my vehicle. I understand salesman must be overly nice to sale vehicles. However I fee Benjamin was very attentive and helpful during the purchase of my vehicle. I understand salesman must be overly nice to sale vehicles. However I feel Benjamin was a genuine salesperson and he is a person you would like to have on your team to make it a succes. Although I do not like visiting dealerships and purchasing cars, Benjamin made this car purchase experience the best I have ever received. I would definitely purchase another vehicle from Round Rock Nissan and will send my friends and family to Benjamin. The finance person was also pleasant. I hope Round Rock Nissan value employees like Benjamin and keep him around for quite some time. Again Thank you for your service. NO I WILL NOT PURCHASE ANOTHER VEHICLE FROM ROUND ROCK NISSAN. The culture breeds dishonesty. I have learned how this dealership upscale and I'm not happy about the experience. The salesperson made his commission and Round rock Nissan decreased their inventory and that's what I feel is what is important to this dealership. Will continue to post and speak about the unnecessary up selling. I see posting of all the happy customers so this unhappy customers review will not make your posts. More
Round Rock Nissan - excellent experience, again We leased our Leaf from Round Rock Nissan in 2013. Two years later we are taking advantage of the opportunity to convert it to a purchase, and as they We leased our Leaf from Round Rock Nissan in 2013. Two years later we are taking advantage of the opportunity to convert it to a purchase, and as they were initially, the folks at Round Rock Nissan were a pleasure to work with. No pressure, no runaround. Just good helpful info and friendly, knowledgable service and teamwork. Never had a better car buying experience. More
A bad situation made good I was devastated when my insurance totaled my 2005 Nissan Altima after an accident; I've bought two Nissans and I have found both of them to give me v I was devastated when my insurance totaled my 2005 Nissan Altima after an accident; I've bought two Nissans and I have found both of them to give me very good performance, so naturally I wanted another one. When my husband and I got over the shock of having to purchase another car, I mentioned to him my conversation with Benjamin over the phone and so to Round Rock Nissan we went that very day through traffic and all. I am naturally skeptical of salesmen but we both found Ben to be very professional but engaging, he has a knack of putting you right at ease with the whole experience. We've told our friends and family of our experience and how smooth it was - we explained it like this: It was if the car was there waiting for us when we arrived - no hiccups just smooth sailing. Thank you Ben for helping me along in getting over my baby being totaled and towed away. I'm sure Round Rock Nissan will see us again hopefully under different circumstances but hopefully the same wonderful experience in purchasing another vehicle. More
Everything I wanted Jeremy found us on his lot. He asked if we wanted any assistance, He offered the entire inventory, and got the vehicle with the features needed, colo Jeremy found us on his lot. He asked if we wanted any assistance, He offered the entire inventory, and got the vehicle with the features needed, color selected, and mpg required. He was not pushy, and allowed for our test drive to go where we wanted, not a pre-planned short ride. Jeremy went out of his way to ensure we had all our questions answered, and worked the best possible deal with the bosses behind the glass walls. We appreciated all his time and honest energy, to get the vehicle we wanted, for the price we wanted, and could afford. Thank you for keeping Jeremy on your staff. We will be back fo our next deal, and look to find Jeremy again. More
Awesome Experience! Came in to purchase a second car from Ray M for my daughter. Both times, he was very helpful in finding a car we want that would fit in our budget. Ca Came in to purchase a second car from Ray M for my daughter. Both times, he was very helpful in finding a car we want that would fit in our budget. Can't say enough nice things about him or Round Rock Nissan. Thank you! More
Diagnostics for my AC If I could give this service department 0 stars I would. I made an appointment on Monday, July 20th,2015 for Wednesday July 22nd at 8 o' clock on to h If I could give this service department 0 stars I would. I made an appointment on Monday, July 20th,2015 for Wednesday July 22nd at 8 o' clock on to have my truck's AC issue, I drop my truck around 745 am and they suppose to run a Diagnostics and tell me what is the issue, he told me it would take about 2 hours, the name of the ADVISOR is Paul. I drop the truck off and had them drive me to work and to wait for it thinking it would have had a diagnosis in a few hours. 6 hours later and multiple times on the phone, waiting on hold for over 45 minutes each time, of course no one picks up the phone, I keep getting the recording the times, dates, hours and stuff about the service, I am on the phone trying to get in touch with Paul and nothing. Never received a call for an update, diagnosis or ANYTHING. When I finally spoke with Paul (about 1:50 pm) he just overlooked the fact that he never called me or anything and he even told me, we marked your vehicle different than when people wait for their cars in the lobby/waiting area. you more than welcome to come and get your truck if you like, or just wait until we have time to see your truck, it could be today or tomorrow, WORST CUSTOMER SERVICE EVER. STAY AWAY FROM PAUL . I bought this truck from this dealer ship and I want to keep been a loyal customer, but after this issue, I doubt it ..thank you Paul in the service department at Round Rock Nissan. More
Awesome! This was such a smooth process, Ray made everything so simple! This is by far the best sales person that I've worked with! I'm so excited for my brand This was such a smooth process, Ray made everything so simple! This is by far the best sales person that I've worked with! I'm so excited for my brand new car! More
Really nice car I am thinking of buying a new car. Ray showed me the Maxima. Impressed with this car in every way. Really liked the interior and design. It has featur I am thinking of buying a new car. Ray showed me the Maxima. Impressed with this car in every way. Really liked the interior and design. It has features that my current car doesn't. The horsepower was surprising. He answered all my questions and made the test drive fun. First class service as he picked me up from my work and let me experience the car firsthand. More
outstanding Raymond was our sales guy and he really explained features and benefits of an all electric vehicle. We were about to buy a used Leaf and Raymond call Raymond was our sales guy and he really explained features and benefits of an all electric vehicle. We were about to buy a used Leaf and Raymond called us and filled us in on the range of battery life of a used leaf. He was right and not once did he make us feel uncomfortable. Thank you for your professionalism. More