Round Rock Nissan
Round Rock, TX
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met my expectations and value for my dollar Since we own a 2007 Murano and have had all of our maintenance at Round Rock Nissan 2009, we received an offer flier in the mail with an offer to trad Since we own a 2007 Murano and have had all of our maintenance at Round Rock Nissan 2009, we received an offer flier in the mail with an offer to trade our 2007 Murano for a new vehicle. I called to inquire and spoke with Jarrod of internet sales and then came into the Round Rock store to discuss a trade toward a new car. Jarrod discuss a trade with me and our 2007 Murano was checked for trade. From there we proceeded over the next several days and on March 31, I signed to purchased a new Murano. Jarrod was by far one of if not the most courteous and knowledgeable sales person I have ever dealt with and that spans ~ 50 years of purchasing cars. Between Jarrod and sales manager, Jim, we have one of the best experiences of our lives in the purchase of a vehicle. More
Poor troubleshooting skills. No resolution to an obvious is The first time I took my new Murano in to Round Rock Nissan, I just needed an oil change. I got the oil change, but they forgot to reset the "oil and The first time I took my new Murano in to Round Rock Nissan, I just needed an oil change. I got the oil change, but they forgot to reset the "oil and filter" light, so every time I started my car, I had to see that warning. I would have taken it back right away, but I was on a long driving trip. The second time I took it in, I needed another oil change, and my remote start [from the key fob] would rarely work unless I was right next to the car. I also reported a grinding noise, as well as the seat belt light that wouldn't go out even when the passenger seat was empty. They could not duplicate any of these problems. In fact, on the way back out to my car, I told the service agent to use the remote start. He did. When we got to the car, it had not started the car. His jaw hit the ground. I told him before I picked it up that their troubleshooting of the fob issue was not thorough, but he dismissed me with the battery was low. Pffft. I'll find another dealer to do my work for me. Don't take any car you need to this dealership for repairs. Upon reflection, every time I went into the service department, there was an agent on the phone with a customer who was not happy with the results of their work. This is NOT the place anyone should have any confidence in. More
Best salesperson ever!!! Best experience I have ever had at a dealership. Mainly in part to our rep. Andrea. My gf and I stopped by the dealership just to look, dreading the Best experience I have ever had at a dealership. Mainly in part to our rep. Andrea. My gf and I stopped by the dealership just to look, dreading the classic car lot hawks we knew would be locking us in their eyes for the future kill as we pulled into the thunderdome. What happened after that was nothing we would have ever expected- the best experience ever. Andrea, the salesperson was awesome. I don't have enough space to write about how great she is. I just know that there is only one person ever getting my business- ANDREA! THANKS!!! More
Buying Experience at Round Rock Nissan I just bought a Nissan Altima and absolutely love it! The whole buying experience at Round Rock Nissan was wonderful! My salesman, Gabriel, was a plea I just bought a Nissan Altima and absolutely love it! The whole buying experience at Round Rock Nissan was wonderful! My salesman, Gabriel, was a pleasure to work with and made the whole process very smooth and enjoyable. He is very professional and knowledgeable about their products. The entire staff at Round Rock Nissan was friendly and welcoming. I am definitely recommending them to all my friends and family and definitely would buy from them again! More
Great Experience Recently purchased a 2015 Murano from Justin Chavez at Round Rock Nissan! What a great experience. He gave us a great price for our car & at no point Recently purchased a 2015 Murano from Justin Chavez at Round Rock Nissan! What a great experience. He gave us a great price for our car & at no point did we feel like we were being haggled. He got all of our questioned answered for us & we left extremely happy with the car we wanted! We drove 2 & a half hours from San Antonio, on a Friday, in Austin traffic hoping for a good experience. Needless to say, they did not disappoint! Thank you! More
Great experience! Jarrod at round rock Nissan was a great help in getting me into a brand new car within my price range! Would definitely recommend seeing him when look Jarrod at round rock Nissan was a great help in getting me into a brand new car within my price range! Would definitely recommend seeing him when looking for a car More
Great service! Started car shopping last Saturday, had gotten a price quote from Sam's Club True Car program. Jarrod Dozier contacted me, so I drove out to RR Nissa Started car shopping last Saturday, had gotten a price quote from Sam's Club True Car program. Jarrod Dozier contacted me, so I drove out to RR Nissan. I picked the right day to visit, they cook burgers and hot dogs for customers every third Saturday of the month. Got to work with Jarrod and his partner Tomas Moreno. They were both very helpful, I test drove the car and went back out Wednesday to buy the 2017 Nissan Altima. I love this car! Thanks to Jarrod, Thomas and Jim for your patience! More
New car Mr Jim Super was awesome, I came in to buy a truck not feeling positive. After communicating with Jim I felt positive about the deal I was getting,Ji Mr Jim Super was awesome, I came in to buy a truck not feeling positive. After communicating with Jim I felt positive about the deal I was getting,Jim worked fast and explained everything to and answered all of my questions. Jim went above and beyond my expections. For my next vehicle I will be coming back and letting all my family and friends know about the service I got with Jim, Jim makes Round Rock nissian my #1 place to buy a vehicle. ThanKS Jim your the best More
Fabulous I was very pleased with my experience at Round Rock Nissan. Justin Chavez was very helpful and friendly during the whole process. I will certainly co I was very pleased with my experience at Round Rock Nissan. Justin Chavez was very helpful and friendly during the whole process. I will certainly come back for my next car. More
Nissan Altima 2.5 SV Jarrod was awesome and very helpful, I will be coming back for my next car and talking with him again. Was fast and effective, was able to get almost Jarrod was awesome and very helpful, I will be coming back for my next car and talking with him again. Was fast and effective, was able to get almost all the grunt work done over the phone and he got me the price that worked for all parties. More