Round Rock Nissan

Buying a car. I bought a car from there Nissan Juke. I love it. The service is fantastic. I recommend people to go there because they are super nice. The customer s I bought a car from there Nissan Juke. I love it. The service is fantastic. I recommend people to go there because they are super nice. The customer service is amazing. Thanks. More

Excellent Easy to work with! Sean is very knowledgeable and easy going and works with prices to you make sure you are within your budget. I will be returning fo Easy to work with! Sean is very knowledgeable and easy going and works with prices to you make sure you are within your budget. I will be returning for sure. More

New new car buying experience Scott Mullican gave me excellent service.He was very patient with my questions and made sure I was comfortable with the process from the first contact Scott Mullican gave me excellent service.He was very patient with my questions and made sure I was comfortable with the process from the first contact to the end. Scott is an asset to your company. More

Service on my Nissan Rogue Service agent is a good service agent providing excellent service. He took good care of us,prompt service. I will recommend Nissan service center to m Service agent is a good service agent providing excellent service. He took good care of us,prompt service. I will recommend Nissan service center to my friends. More

Service department and Jarrod Dozier Jarrod Dozier is a excellent service department representative, very courteous and knowable at what he does. I would recommend Nissan service departme Jarrod Dozier is a excellent service department representative, very courteous and knowable at what he does. I would recommend Nissan service department to my friends. More

Sold a vehicle w/ check engine light on illegally inspected DO NOT purchase a pre owned vehicle from this dealership. We purchased a truck three months ago from Round Rock Nissan, and upon driving the vehicle DO NOT purchase a pre owned vehicle from this dealership. We purchased a truck three months ago from Round Rock Nissan, and upon driving the vehicle off the lot the check engine light came on. We spoke with Thomas our salesman and learned that in effort to sell the truck to us that it had never been inspected before selling it. We were told that we would need to bring it back in so it can be fixed and the truck could be inspected and registered to us. We brought the vehicle in over the course of the next 3 months 2 more times and were told the issue was fixed, yet every time we picked it up the check engine light would come right back on. When we took the vehicle back the third time we learned that the dealership had actually somehow inspected our truck and registered it to us while the check engine light was still on. They handed us our new illegally obtained plates, and reluctantly gave us a loaner and said that our truck would be fixed. They had our vehicle for over a week when I received a very rude email from Scott Kingsbury that my truck was fixed and I needed to go pick it up. We picked it up the next day and were told by Ricky Walker that absolutely nothing was done to it because the check engine light was not on when we dropped it off. (Makes no sense, why would we drop a truck off with no check engine light) We have now taken the vehicle back to Round Rock Nissan for the fourth time today for the check engine light being on and they told my wife to come back Monday because there was nothing they can do today. TRANSLATION (Were not going to put you in a loaner that we can potentially sell this weekend) When I called the Gen. manager Scott Kingsbury his solution was that it wasn't going to get fixed today. I told him that we needed a solution or we would contact an attorney and report them for illegally inspecting the vehicle, and his response was to go ahead and contact an attorney and hung up on me. Round Rock Nissan will do everything to get you into a new vehicle, and then brush you off when you need assistance. More

Still in shock over the great service! I had Glenn S., from the Round Rock Nissan Service Department help me today. I took my baby there to get repaired and for the first time felt secure I had Glenn S., from the Round Rock Nissan Service Department help me today. I took my baby there to get repaired and for the first time felt secure in the service that I was getting. They’re very down to earth, and Glenn proved to me that the expression, ”My word is my bond”, is still honored. I know these guys get great reviews all the time, but honestly experiencing their service Is definitely a highlight of my holiday season right now. Thank you so much Glenn and the service department at Round Rock Nissan! More

Highly satisfied customer! I highly recommend Round Rock Nissan for anyone wanting to buy a new or used vehicle. Our salesman (Scott Mullican) was very courteous, knowledgable I highly recommend Round Rock Nissan for anyone wanting to buy a new or used vehicle. Our salesman (Scott Mullican) was very courteous, knowledgable and helpful. Every person we met from employees to customers was friendly. Not to mention we got a great deal on my Nissan Rogue!! More

Awesome service Jarrod's service is excellent. I always know I will get the best service at the vest price. I've been a customer for years. Thank you! Jarrod's service is excellent. I always know I will get the best service at the vest price. I've been a customer for years. Thank you! More

My experience with my service rep Sean Johnson is a perfect 10 out of 10 !! He is so kind and courteous no matter how busy he is . He is very explanatory each time I?He goes over everything wit is a perfect 10 out of 10 !! He is so kind and courteous no matter how busy he is . He is very explanatory each time I?He goes over everything with me and tells me the cost and waiting time upfront. He strives to provide outstanding service by offering whatever current promotion savings may be going on .... always getting me the lowest possible rate . My car is always ready at the time he told me. Following the service he takes time to go over each time and what recommendations service technician provides. I’m provided a very clear print out of each time, the overall service findings and pricing. Will never work with anybody but Sean and love Round Rock Nissan! More