Round Rock Nissan

Service oil and recall Was notified when car began service for oil change, etc, and during service. They were not able to do the recall and i was recommended to go to anoth Was notified when car began service for oil change, etc, and during service. They were not able to do the recall and i was recommended to go to another dealership. Jarrod kept me updated throughout my wait on what is being done to my vehicle. More

Fantastic I will recommend all my military friends to look up Dave in used cars . He is a military brother and we stick together . Thank you I will recommend all my military friends to look up Dave in used cars . He is a military brother and we stick together . Thank you More

Pleasantly surprised We purchased a new car and were totally pleased with our buying experience. There was no pressure to buy and no tricks to do add on sales like extend We purchased a new car and were totally pleased with our buying experience. There was no pressure to buy and no tricks to do add on sales like extended warranty etc. Roman was very nice man. Genuine and honest. He gave us the time we needed to decide and never pressured us. He pointed out the features of the different models to help us decide which one fit our needs the best. Since the purchase, he has followed up to see if we needed anything. More

Certified Pre Owned Altima We enjoyed doing business at Round Rock Nissan. We found JJ to be very friendly and helpful. The dealership was efficient and we struck a deal on a ca We enjoyed doing business at Round Rock Nissan. We found JJ to be very friendly and helpful. The dealership was efficient and we struck a deal on a car quickly. One the deal was made the car was detailed and ready for us to pick up almost immediately. The only thing we did not enjoy was in the finance office once the deal had been reached Clay, the Finance Manager, really pushed an extended warranty. We did not enjoy that part but every dealership does that and I do not think it reflected poorly on Round Rock Nissan, it's just part of the business. Overall I enjoyed the transaction and would do business with Round Rock Nissan again. I would also recommend this dealership. More

Better than Expected SUV had more features than listed and Ricardo had car heated and running when we arrived. Questions were answered and car history was provided using C SUV had more features than listed and Ricardo had car heated and running when we arrived. Questions were answered and car history was provided using Carfacts More

Scott is great Scott answerd and pointed out things Very helpful I love the car even though it was not what I thought I wanted Scott went over and above for Scott answerd and pointed out things Very helpful I love the car even though it was not what I thought I wanted Scott went over and above for us Janice B More

Excellent service and responded quickly to my inquiry.Fas. Scott Mullican responded quickly to my inquiries about a vehicle. The same day he gave me a quote on the vehicle and proceeded to get me taken care of Scott Mullican responded quickly to my inquiries about a vehicle. The same day he gave me a quote on the vehicle and proceeded to get me taken care of. Very knowledgeable and proficient in his job. One of the Reasons I Shop at Round Rock Nissan. More

Dealer damaged and refuses to replace than offered a bribe!! Purchased a new 2017 Frontier, found out at delivery(10 days later) that it had shards of broken glass all over the back seat. While doing a walk aro Purchased a new 2017 Frontier, found out at delivery(10 days later) that it had shards of broken glass all over the back seat. While doing a walk around inspection I rubbed my hands over the rear bench seat and sliced my finger open on glass shards. The sales manager did nothing but hand me a band-aid after I got cut by the glass. Apparently, their 5-star preparation process does not involve actually looking at the vehicle. After 3 separate visits to resolve the problem and a call to Nissan Consumer Affairs they kept the vehicle in service, for over 30 days, and gave it back with more damage. Brandon Ming - GM says they won't replace it but will offer(bribe) a free service package for the inconvenience but won't replace or refund the vehicle and refuses to give an explanation as to why "We don't have to" was the exact response. Noone will return your calls unless you get consumer affairs involved than they will stall and claim that they have to call someone else to get your answer just to get you off of the phone. If you're looking to purchase new, go elsewhere. This business does not follow their own policy's and will lie and stall repeatedly if you have a problem. JC More

Fantastic Service I just purchased a new vehicle from Round Rock Nissan not only due to their great pricing, but also because of their awesome customer service. I reall I just purchased a new vehicle from Round Rock Nissan not only due to their great pricing, but also because of their awesome customer service. I really appreciate the patience of Mr Scott Mullican. He listened intently to my questions and desires, provided detailed answers and comparisons, but most importantly, his service was very personable. I enjoyed purchasing a vehicle from him. Thanks to everyone at Round Rock Nissan who made my experience there a fantastic one. More

Round Rock Nissan : I just recently purchased a new titan diesel pick up truck from Round Rock Nissan. This is the first non Ford truck I have ever owned. My sales per : I just recently purchased a new titan diesel pick up truck from Round Rock Nissan. This is the first non Ford truck I have ever owned. My sales person, Jj Parker was friendly, knowledgeable, proficient, and very professional. Jj and the rest of the staff made purchasing hey Nissan a very pleasant experience. Dan Condreay, the inventory manager, even personally removed my power wheelchair left from my old truck. Many thanks to Jj and the rest of the staff for making this a pleasant experience. More