Round Rock Nissan

I would like to thank Kevin Griffin @ round rock Nissan. I had service completed about 3-4 weeks ago went out of town returned back and noticed something was not right. I called spoke with Kevin had an appo I had service completed about 3-4 weeks ago went out of town returned back and noticed something was not right. I called spoke with Kevin had an appointment for the next day. No questions asked service dept diagnosed and fixed the issue same day. I have only utilized Nissan for service upon purchasing my vehicle out of state. I am new to the area and state, glad to know I can continue receiving quality service here at round rock Nissan. Thanks again car running like New...! More

Yen, was very helpful love the Communication of the updates with my car while I had it there updates with my car while I had it there More

Friendly, honest, helpful, understanding. I had no problems with the salesperson. She has helped before and I trust her. She is knowledgeable and considerate. I had no problems with the salesperson. She has helped before and I trust her. She is knowledgeable and considerate. More

WHITE 2020 RANGE ROVER After agreeing on a price, completing a credit application (with e-signature), securing backup financing with my own credit union (because their credit department was dragging completing a credit application (with e-signature), securing backup financing with my own credit union (because their credit department was dragging their feet), buying airline tickets to fly in and pick it up.....the dealership backs the vehicle into something and damages the tailgate. They then decide that they won't discount the vehicle by the repair estimate I obtained so I can pick it up two days later ($3,500), because their shop can do the repairs for $800 (can you imagine the crappy bodywork they'll do for $800), and I can reschedule my trip. They tell me I didn't have a "deal" because I hadn't signed their paperwork (from 1,800 miles away), even though they were more than happy to honor our deal before they wrecked the vehicle. I know it would have sucked for them, but they damaged it. Rather than honoring our deal, they'll do some crap bodywork to it and sell it to someone else. Hope you're not looking at it now! More

The most attention service staff in Round Rock. Noe and Rafael are the BEST IN TOWN!!! Noe and Rafael are the BEST IN TOWN!!! More

Awful Customer Service in the Service center. Didn’t even call me when my car was ready. Tried to over charge me at the counter. Luckily i’m not stupid Didn’t even call me when my car was ready. Tried to over charge me at the counter. Luckily i’m not stupid More

Spoke with Kevin. Very nice, resolved the issue. Offered 2 free oil changes for the inconvenience Very nice, resolved the issue. Offered 2 free oil changes for the inconvenience More

Fast check in. Professional. Friendly and knowledgeable. Received accurate information about my car and prices along with the importance of how it will affect my ca Professional. Friendly and knowledgeable. Received accurate information about my car and prices along with the importance of how it will affect my car in the long run if not attend too. Really like going to this dealership because I have never had any issues and they are very nice and will explain the problem when you don't understand and they have the pics of your car to show you as well. More

Great customer services but a wait time is a bit long. Overall nothing much to complain Overall nothing much to complain More

Very easy to work with. Renee and Lee were very helpful in helping me acquire my car. Renee and Lee were very helpful in helping me acquire my car. More