Round Rock Nissan

The worst place to have your car serviced. Always issues, attitudes, diagnose false claims then don't fixed the problems. Service department could care less about keeping your car to inconveni Always issues, attitudes, diagnose false claims then don't fixed the problems. Service department could care less about keeping your car to inconvenience you. General manager does not return calls when leaving voice messages. Wait more than 1/2 hour just to get connected to the service department. Have to ask the receptionist to go over to the service department just to get someone to answer your call. Service reps tells you to take your car somewhere else if you don't like Nissan service. Made suggestions with the service reps to help save time getting my car services but they didn't care they said we can charge you for ordering parts and restocking fees if I don't get the vehicle serviced after waiting a week with my car sitting at the Round Rock Nissan location. I won't buy another car from Round Rock Nissan if they gave it to me for $5. The worse place to do business with and they say they care about the customers. They care more about you giving them a good review that servicing your vehicle. More

Dishonest sales and finance departments. Do not buy a car here if you already have financing. They will apply for another loan your name for greater amount than you wanted so that they can s Do not buy a car here if you already have financing. They will apply for another loan your name for greater amount than you wanted so that they can sneak on a 3500$ service warrenty/ contract without your consent or knowledge. I was lied to. Looked me right in the eyes and lied to me, without even a pause. They've done it before , I'm sure since they were so comfortable with it. Did not even apologize for their sneaky lying tactics when I had to return the very next morning to straighten out the mess they made of my financing!!! Acted like it was MY FAULT!!! More

Eric Paske was very awesome from the get go, he was a little busy with commercial accounts, but he excused himself and treated me like a Family member , very professional and very personable, he remember little busy with commercial accounts, but he excused himself and treated me like a Family member , very professional and very personable, he remembered me and my work, I wish I could post more but my Google account is not BUENO, crashes a lot and asking me to redo my password! I don’t like Google! But Eric is AWESOME! More

Excellent dealership! I bought my car from Rene & she really knew all about all of the Nissan models. She was the best! Rene went above & beyond & was hands down the best I bought my car from Rene & she really knew all about all of the Nissan models. She was the best! Rene went above & beyond & was hands down the best sales person I've ever had the pleasure to deal with. I'm retired & have bought & sold quite a few cars & she was awesome! Afterward when my needed 2 come in for scheduled maintenance & service Wayne (Carl) was my service advisor. Great guy! Knowledgeable, professional, courteous & always willing to help. Like Rene, Wayne is someone who I feel comfortable with & can trust! Great experience with both of them! Great employees! More

I brought my car and my wife’s car in for service. Eric was very helpful answering all our questions. Eric was very helpful answering all our questions. More

Lynne Thurmond, Mike Morrison, and Jimmy Price make Round Rock Nissan Great! You can't go wrong! Rock Nissan Great! You can't go wrong! More

This is an awesome dealership and Lynn Thurmond is a great service advisor. She will continue to be my service advisor. Lynn is very professional and friendly. She is an asset to Round Rock Nissan and great service advisor. She will continue to be my service advisor. Lynn is very professional and friendly. She is an asset to Round Rock Nissan and is very knowledgeable and she makes sure that her customers are very satisfied with Nissan Services. More

Had a Service appointment today for Oil change, rotate Tires and a recall. This was for a 22 Nissan Frontier. Quote was accurate and the time was about 3 hrs! Took 2.5 hrs and they washed it ! Thanks Rou Tires and a recall. This was for a 22 Nissan Frontier. Quote was accurate and the time was about 3 hrs! Took 2.5 hrs and they washed it ! Thanks Roundrock Nissan and Brian for keeping me informed all the way through! More

Always so pleasant to work with. At service counter. Thank you for serving my car ! At service counter. Thank you for serving my car ! More

Always good service and ease of making appointments Friendly and trustworthy service agents. Easy to access service area Friendly and trustworthy service agents. Easy to access service area More