Round Rock Nissan

Noe Almazan was wonderful to work with. The service was efficient and this location is definitely a place I would recommend family and friends to visit. I was heard, my problem was solved, The service was efficient and this location is definitely a place I would recommend family and friends to visit. I was heard, my problem was solved, and I wasn’t harassed about getting every service recommended to me. Keep up the great work! More

Our Salesperson did not shake our hands one time. Not when she met us and not to thank us for our business. She was not prepared for both visits. On Wednesday, we let her know we were on our way. Not when she met us and not to thank us for our business. She was not prepared for both visits. On Wednesday, we let her know we were on our way. When we arrived, she could not find the car and was wondering if it had been sold. We told her we would be there at noon on Saturday, and she was not ready for us. We had to go eat somewhere so we were not waiting in the lobby. A simple phone call to let us know things are not prepared for us would have gone a long way both days. Th car detail was not what we would call a "detailed". The inside dash was dusty and not wiped. The cup holder area and loose change area are filthy with buildup. The windows have dirt on them that will need some attention. To be very honest, we are questioning if the tint on the windows was actually redone. Lots of dirt where the windows close. We feel certain the back window was tinted but do not feel confident about the side windows. We have 3 of the 4 floor mats and have to make an extra trip to pick one up. There was a piece of the door missing. We informed the sales lady and she said, "I noticed that too" ----Why would she not be proactive if she knew it was missing and handle it? We received no thank you from management on the day of purchase. Nobody explained IKON to us. We are figuring it out ourselves, but you certainly charged us for it. The sales lady said we have 2 free oil changes. No instructions for how that works. No sticker on the window that says when the oil was changed. Customer satisfaction was and is low. We purchased a car for our kid and all 3 of us left there wishing we had found what we wanted somewhere. Chris nor I feel good about spending money at RR Nissan. To be blunt, I never thought I would have to spend $25K on a used vehicle, but those are the times we are in. Spending it with RR Nissan did not leave a good impression with either of us. More

Noe was amazing to work with. He makes customers feel welcomed. I enjoy his sense of humor. He makes customers feel welcomed. I enjoy his sense of humor. More

Henry was excellent and very helpful. We ended up buying a car which was priced for our budget and needs. Highly recommend this dealer We ended up buying a car which was priced for our budget and needs. Highly recommend this dealer More

Sale team was amazing. Jason helped us work a deal that was within our budget and found us exactly what we wanted. Jason helped us work a deal that was within our budget and found us exactly what we wanted. More

This is only dealership I could find within 200 miles that would change the transmission fluid. Drove for three hours to get here and they had my car taken care of quickly. Had no issues driving home. that would change the transmission fluid. Drove for three hours to get here and they had my car taken care of quickly. Had no issues driving home. More

The feont desk personel was very nice. They took care of my car very fast and the communication was on point. Fast service They took care of my car very fast and the communication was on point. Fast service More

Able to receive prompt appointment and had Quick and efficient service , knowledgeable and willingness to explain confusing computer issues. Very happy with Nissan service and sales! efficient service , knowledgeable and willingness to explain confusing computer issues. Very happy with Nissan service and sales! More