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Round Rock Nissan
Round Rock, TX
757 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 08, 2025
Awful Customer Service in the Service center. Didn’t even call me when my car was ready. Tried to over charge me at the counter. Luckily i’m not stupid Didn’t even call me when my car was ready. Tried to over charge me at the counter. Luckily i’m not stupid More
by stephmaldonado13
Employees Worked With
Carl Yen
April 08, 2025
WHITE 2020 RANGE ROVER After agreeing on a price, completing a credit application (with e-signature), securing backup financing with my own credit union (because their credit department was dragging completing a credit application (with e-signature), securing backup financing with my own credit union (because their credit department was dragging their feet), buying airline tickets to fly in and pick it up.....the dealership backs the vehicle into something and damages the tailgate. They then decide that they won't discount the vehicle by the repair estimate I obtained so I can pick it up two days later ($3,500), because their shop can do the repairs for $800 (can you imagine the crappy bodywork they'll do for $800), and I can reschedule my trip. They tell me I didn't have a "deal" because I hadn't signed their paperwork (from 1,800 miles away), even though they were more than happy to honor our deal before they wrecked the vehicle. I know it would have sucked for them, but they damaged it. Rather than honoring our deal, they'll do some crap bodywork to it and sell it to someone else. Hope you're not looking at it now! More
by David
Employees Worked With
Used Car Manager
April 07, 2025
Fast check in. Professional. Friendly and knowledgeable. Received accurate information about my car and prices along with the importance of how it will affect my ca Professional. Friendly and knowledgeable. Received accurate information about my car and prices along with the importance of how it will affect my car in the long run if not attend too. Really like going to this dealership because I have never had any issues and they are very nice and will explain the problem when you don't understand and they have the pics of your car to show you as well. More
by pat75115
Employees Worked With
Eric Paske
April 01, 2025
It was a great new car buying experience! Tanya was the best to work with and she understood my needs. Did not feel any pressure and feel I got a fair deal. Tanya was the best to work with and she understood my needs. Did not feel any pressure and feel I got a fair deal. More
by KN
Employees Worked With
Tanya
March 28, 2025
The dealer personnel as well as our sales rep (Lane) and finance manager were very accommodating and patient. They made the entire experience enjoyable, they way it should be to shop for such a major purcha finance manager were very accommodating and patient. They made the entire experience enjoyable, they way it should be to shop for such a major purchase! More
by jimmy
Employees Worked With
Lane
