Round Rock Honda

Customer friendly environment Ben Rosenthal & Evan Kelly go beyond great customer service Woman friendly Dealership Kelly go beyond great customer service Woman friendly Dealership More

Excellent customer service Trish was very friendly,patient and helpful and she answered all our questions clearly and she had very knowledgeable friendly,patient and helpful and she answered all our questions clearly and she had very knowledgeable More

Knowledgeable staff, excellent salesman, minimal wait time, organized process. All-in-all, an efficient and enjoyable experience. Thank you, Round Rock Honda!!!! You rock! time, organized process. All-in-all, an efficient and enjoyable experience. Thank you, Round Rock Honda!!!! You rock! More

We found the vehicle we were looking for and the service was good. However, because I wanted to write a personal check for the vehicle, I was required to complete a form for credit history check. It would was good. However, because I wanted to write a personal check for the vehicle, I was required to complete a form for credit history check. It would be helpful to let customers know ahead of time all that is involved with writing a personal check at your dealership including a person’s credit history. I understand the need to have a trusted & secure transaction, but your process wasted a lot of my time unnecessarily as I was subjected to such process of credit check. Although I have excellent credit history, I would prefer being informed of all that’s involved with a personal check or tell me to bring cashiers check to close the transaction ahead of time so I can decide how much time to spend at the dealership. I must say it was very offensive to be made to feel like your personal check is not good. Besides, there were plenty of personal information to find me if there was any issues with my check. I understand you have a business to run, but please reassess the implications of this policy and how it might impact your customers. Thank you. More

Staff from our salesman Ron and finance manager Roman very friendly, informative and helpful. Made the process painless and easy. Would not hesitate to use them again. very friendly, informative and helpful. Made the process painless and easy. Would not hesitate to use them again. More

Good experience, supportive staff. Some issues with the car not having features that were noted on the website but management made an effort to make amends Some issues with the car not having features that were noted on the website but management made an effort to make amends More

I dealt with people who were prompt and fair. I would recommend them to a friend. I would recommend them to a friend. More

Jordan Vincent was an excellent sales person. No pressure no promises all around very professional. No pressure no promises all around very professional. More

The sales people especially Mr. Lee Hunt went above and beyond in order to help me buy the car. My paperwork got stuck in between and the dealership helped me a lot by keeping the c Lee Hunt went above and beyond in order to help me buy the car. My paperwork got stuck in between and the dealership helped me a lot by keeping the car even after delivery from the factory. Mr. Gerry Heng and Mr. Evan Kelly also helped me a lot on the day that went to pick up my car. I loved working with this dealership. In addition to having the best prices, they also excel in the human side of the interactions making the transaction much more than just the exchange of money and cars. More

I was happy with the service receiving from Gerry at Round Rock Honda. He’s helpful and explained in detail. Round Rock Honda. He’s helpful and explained in detail. More