Rouen Chrysler Dodge Jeep

Robert and Kevin were very understanding of my needs to fit my family in the right vehicle and also for my financial situation. The patience and accommodations made were above and beyond. Not only was I l fit my family in the right vehicle and also for my financial situation. The patience and accommodations made were above and beyond. Not only was I leasing a new vehicle but I turned in a lease that they helped make a process much more tolerable. This transaction can take an extended period of time and it did take a couple of days but my time was a priority which I respect greatly. Glad we could do business and hope to again in the future. Thank You Kindly, Ms. Kyle Stelmaszak More

Scott cared about me and honored my choices! For me, the decision to purchase is based on service and quality. This is the 4th vehicle we have purchased from this dealership and each time the professional, decision to purchase is based on service and quality. This is the 4th vehicle we have purchased from this dealership and each time the professional, friendly caring attitude of the sales representative has been consistently of the highest quality. Scott only affirmed my belief about Rouen. Thanks. More

My experience with Rouen was exceptional. I had been looking at many dealerships in the Toledo area for a used family vehicle. Many had the vehicle I was looking for, but most didn't have the pricing o looking at many dealerships in the Toledo area for a used family vehicle. Many had the vehicle I was looking for, but most didn't have the pricing or the ability to make my wife and I feel comfortable. I choose to purchase from Rouen for their customer service and integrity. I have no doubt Rouen will be my first stop for my next vehicle. More

I have purchased 5 vehicles from Rouen. In the last 2 years purchased a preowned tahoe and leased a new chrysler 300. I was only planning just turning in my wifes lease but the sales mgr appraised and I years purchased a preowned tahoe and leased a new chrysler 300. I was only planning just turning in my wifes lease but the sales mgr appraised and I ended up having $3000 equity that I was not expecting ,which lowered my lease payment an addition $100 per month. Thank you Rouen Chrysler! More

The people were great to work with. We recommend to our friends that they need to go there. They even delivered the car to me. I would highly recommend this dealership to other people. friends that they need to go there. They even delivered the car to me. I would highly recommend this dealership to other people. More

I gave a rating of 5 for everything because they were very friendly. Jason took the time to work with me to figure out if the Saturn L200 was the right fit for me. He also included his boss, Rob, on the very friendly. Jason took the time to work with me to figure out if the Saturn L200 was the right fit for me. He also included his boss, Rob, on the deal and he made me an offer I could not turn down. A full tank and a lower price is always alright in my book! More

Very nice people to talk and work with there. Great dealership with a awesome waiting room. I went there expecting not to get what I wanted for my trade and they proved me wrong. Prices were great and dealership with a awesome waiting room. I went there expecting not to get what I wanted for my trade and they proved me wrong. Prices were great and made a deal! I will recommend this dealership to friends and family. More

Very pleased and satisfied with salesman Robert, and I love my new car! This is the second time I purchased a new car from Rouen! love my new car! This is the second time I purchased a new car from Rouen! More

I went to the dealership because I received letter stating that their was a high demand for chrysler 200 if i was interested in trading mine in. I was orginally looking @ the new Jeep but i have alway stating that their was a high demand for chrysler 200 if i was interested in trading mine in. I was orginally looking @ the new Jeep but i have always wanted a Dodge Charger w/ Hemi. As me and Scott were talking about the Jeep I was telling him how much I liked the Chargers but i didnt want one if it didn't have the Hemi. Never thought I would leave there with a brand new ORANGE CHARGER WITH THE HEMI!!!! Thank you SCOTT More

Horrible trade in value. Pushy staff, went in for trade in value, they wanted to put me in a car that evening. I said no, I am waiting on a check and will do the deal then. They insisted that I make the de in value, they wanted to put me in a car that evening. I said no, I am waiting on a check and will do the deal then. They insisted that I make the deal NOW. LONG wait times Asked not to pull credit was dealing with own bank, they did anyway and yanked from a ton of banks that hurt your credit They MADE me write a check day of deal, before I had funds. MADE me date it the day of deal, but promised to put hold on it until I had the funds from the check I was expecting. Guess what they cashed it immediately, I am now on day 3 of trying to get them to resolve. I have called NUMEROUS times and still no solution. They tried to tell me that they did not have the funds, my bank says other wise. WILL NEVER DO BUSINESS WITH THEM AGAIN. If I could I would take the car back! More