Rouen Chrysler Dodge Jeep

We gave this team a great rating because they worked hard with to get is financing. Since our credit wasn't the best, we never expected to get so much car in our price range. They never made us feel that we with to get is financing. Since our credit wasn't the best, we never expected to get so much car in our price range. They never made us feel that we might be wasting their time. The whole deal was settled in 2 hours and we were out the door with our 2012 Fusion More

I live in Fort Wayne IN. We have more car dealerships than we know what to do with! I couldnt get the honesty, service, or price in town so I widened my search. Rouen had a car I was interested in and than we know what to do with! I couldnt get the honesty, service, or price in town so I widened my search. Rouen had a car I was interested in and when I met Jason and started working with him via email and phone I began to enjoy a car buying process that up until that point had been dissapointing at best. He was extremely responsive. He never once pressured me or tried to up sell me. He worked effectively and efficiently with my bank, and when it came time to make the decision to buy from a dealership 3 blocks away from my house or one 2 hours away - It was a "no brainer!" I recently picked up my 2012 Chrysler 200S from Rouen. I met Jason at the dealership and he was equally as helpful and responsive as he had been the whole time. Even since the purchase I have enjoyed the same customer service post sale! If you are looking for a great salesperson at a fair no pressure dealership - Check Rouen & Jason Frazier out before you make your final decision. More

Why I gave Rouen all 5 stars is because we was about to give up on buying a car everywhere we went we heard we couldn't get approved or car we was looking at was to high in price....We worked with Barb Con give up on buying a car everywhere we went we heard we couldn't get approved or car we was looking at was to high in price....We worked with Barb Coney she was sweet as could be very professional even tho I was in a higher risk credit rating she didn't treat me no different then someone who had perfect credit...they found us a car that we wanted that would work for us they didn't show us cars we didn't want to see and Rob Taylor in finance did not give up on us he found us a couple of banks that would work with us and got us a deal. He worked very hard going out of his way to do it he didn't have to work as hard as he did unlike other dealerships that got all no's and said sorry nothing we can do for you. He stuck to it till we got financed now we are proud buyers of a 2012 Dodge Journey with a great payment and price. I could not thank them enough. We are very happy and I would recommend them to anyone. This is my second vehicle I have bought from them and I will always take my business to them. The dealership was very clean and very nice inside love what they have done with the place. Everyone was friendly laughing and joking around was very comfortable and relaxed atmosphere if I could I would give them a 100 star rating. Sincerely a very happy customer..... More

My friends son totaled my car and I needed a car now. I went to Rouen and was immediately meet by Jason. I appreciate not having to wait around for a saleman. I told Jason I needed a good deal and what I l went to Rouen and was immediately meet by Jason. I appreciate not having to wait around for a saleman. I told Jason I needed a good deal and what I liked. He had a minivan and a patriot. The patriot was the better deal and I bought it. Jason has called me several times to see how I liked the patriot and I appreciate that. The more I drive the patriot the more I like it. I have sence told my friend about Jaason and how please I am with his concern and help, my friend has contacted Jason about a truck. My friend wants to buy a 2014 desiel, 8 speed truck with the pull package. Jason said he would contact us as soon as he had one to show us. Thanks for doing a good job for me Jason. A satisfied customer Anita More

My Experience with the staff at Rouen Chrysler was outstanding. They were very knowledgeable about the vehicle that I was interested in. They also worked very hard to get the deal done for me. I real outstanding. They were very knowledgeable about the vehicle that I was interested in. They also worked very hard to get the deal done for me. I really want to point the hard work put forth by my salesman, Robert Graham and the sales manager, Rob Taylor. They both were very helpful and provided great customer service. I highly recommend Rouen. More

omg the best dealership around. Well worth the short drive. Great staff. Great facility. Gregg Powell is the nicest most honest guy I have ever dealt with. Thanks drive. Great staff. Great facility. Gregg Powell is the nicest most honest guy I have ever dealt with. Thanks More

Greg Powell as a salesman was awesome. He put us at ease right away. He took his time. We never felt pressured. The dealership looks awesome. The renovations look great. The atmosphere was warm and coz right away. He took his time. We never felt pressured. The dealership looks awesome. The renovations look great. The atmosphere was warm and cozy. Just an overall great experience. More

We drove an hour and a half to reach this dealer and it was well worth the drive. Our salesman was great – no pressure – he made us feel comfortable and answered all our questions. They worked with us to was well worth the drive. Our salesman was great – no pressure – he made us feel comfortable and answered all our questions. They worked with us to arrange the best financing option for our family. Outstanding cars, great prices and wonderful service. Very highly recommended. More

I went in knowing what I wanted for my trade-in and new payment - and I got it! Greg was very friendly and knowlegeable helping me through the process. The waiting room is spacious and clean with a huge payment - and I got it! Greg was very friendly and knowlegeable helping me through the process. The waiting room is spacious and clean with a huge tv to make the time pass quickly. Nick was fast & friendly in processing all of the financing paperwork as well. In the end, I drove away with a new car, lower payment and feeling good about the deal. I would definately recommed Rouen to everyone I know! More

Great service! Good car! Very happy with my purchase. The dealers and staff were friendly. I picked a great spot. Can't wait to drive. dealers and staff were friendly. I picked a great spot. Can't wait to drive. More