Rotolo Chevrolet
Fontana, CA
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Purchasing a new vehicle from Rotolo was very pleaseant due to the friendliness and attentivness from the Internet Sales Manager-Lucy Sanchez. This was our first time purchasing from Rotolo, and at first w due to the friendliness and attentivness from the Internet Sales Manager-Lucy Sanchez. This was our first time purchasing from Rotolo, and at first we were a bit standoffish in driving the distance, Corona to Fontana; but at the end of the day; due to the service we received from all who were involved in our purchase we didn't mind the drive. I didn't and don't feel like we were pushed into a purchase, on the other hand Lucy searched for what best fit out needs and our budget. We are happy customers so far. More
James,Jerry,Jim & Ryan went beyond great customer service ! They made us feel "special" with all the extras & help to get us in 2 new Chevrolet Cruzes!!!! The exceptional customer service we get is service ! They made us feel "special" with all the extras & help to get us in 2 new Chevrolet Cruzes!!!! The exceptional customer service we get is the reason we shop at Rotolo Chevrolet for our 4&5th new cars !!!!! Thank you so much for your special extra attention you gave us !!!! It is so appreciated !!!!!!!!!!! More
We love this car dealership! Their sales office is wonderful. No pressure. We have bought 2 cars from them over the past 5 years. My 80 year old mother-in-law also bought a car from them after we r wonderful. No pressure. We have bought 2 cars from them over the past 5 years. My 80 year old mother-in-law also bought a car from them after we referred her there. Great prices too! They work with Costco and AAA also! More
When it came time to replace my wifes car I recommended the Chevy Cruze. After a recent horrible experience with another Chevrolet dealership in Ontario, I recommended we stop by Rotolo Chevrolet as I had the Chevy Cruze. After a recent horrible experience with another Chevrolet dealership in Ontario, I recommended we stop by Rotolo Chevrolet as I had heard and read great things about them. We should have went to Rotolo from the beginning! When we arrived at the dealership we were promptly greeted by Jacek. He was very polite and asked us if there was a particular vehicle we were there to see. I let him know we were there to see the Cruze and possibly drive one. He showed us the Cruzes that Rotolo had in inventory and we decided to drive a ECO and a LTZ. Originally we were only going to look and decide on a vehicle to purchase at a later date. After driving the Cruze, it was apparent to me and my wife, that there was no need to look further. We spent some time just talking to Jacek about the vehicles and he wanted to make sure we were not feeling pressured to buy. He also wanted us to know that he and Rotolo Chevrolet were commited to making sure we had a great experience and wanted to earn our business. After a very short period of time we decided on the Cruze LTZ and an agreeable price. Everyone from the Management Team, Finance Department and Customer Service at Rotolo Chevrolet are in a class of there own. We received multiple follow up contacts from the various people at Rotolo Chevrolet. They simply wanting to make sure we were happy with our vehicle and the experience. This was by far the very best purchase experience I have ever had with any car brand. Jacek and Rotolo Chevrolet have not only earned our business but a customer for life! Don't waste your time at other dealers and see Jacek and the rest of the family at Rotolo Chevrolet, you'll be happy you did! More
I had tried a different dealer twice and was unable to get a price quote from a car salesman. We then tried Costco car buying program and had a representative from Rotolo call us within 5 minutes of press get a price quote from a car salesman. We then tried Costco car buying program and had a representative from Rotolo call us within 5 minutes of pressing the submit button on the internet. When I was ready to come in, I called back the person who made contact and they were able to quote a price over the phone for the truck I wanted to buy. When I showed up at the dealership, the exact truck I had described over the phone and was quoted a price for was pulled up front waiting. We test drove the truck and when we came back to sit down all of the pricing information was shown to me on the computer screen and it was exactly what I was quoted over the phone with no other extra hidden charges. Since it was the exact truck I wanted and the price I was willing to pay there was nothing to do except buy the car. I was at the dealership for less than 1.5 hours. By far the best experience you could ask for when purchasing a vehicle. Since the purchase the dealership has been very thorough following up to make sure I was happy. More
I placed an internet order. I was informed about the process my new truck was going through from start to finish. I was treated nicely and not pushed around or pressured to purchase anything I didn't a process my new truck was going through from start to finish. I was treated nicely and not pushed around or pressured to purchase anything I didn't ask for. Darryl even photocopied my scribbled notes that I wrote down which included what specifics I was looking for in the truck I wanted. He kept this photocopy in a file so he could refer to it in order to closely match my requests to the final order. Overall, I felt as though my requests were filled without hestitation or confrontation. Also, each person whom I encountered at Rotolo greeted me and listened carefully to the things I had to say. They also answered the milliions of questions I had, even the ones that seemed out of the ordinary. More
Darryl was incredible! After working with a dealership closer to where I live, I was referred to Darryl at Rotolo Chevrolet which is 30 miles from home. I'm glad I was referred to him! Darryl worked ext closer to where I live, I was referred to Darryl at Rotolo Chevrolet which is 30 miles from home. I'm glad I was referred to him! Darryl worked extremely hard to find the vehicle I wanted and worked tirelessly trying to secure financing even with my bad credit. In the end, even when I thought it wasn't going to happen, Darryl and the rest of the team at Rotolo were able to get me into a 2011 Camaro. Thank you Darryl, I love the car! I could not be happier. I sincerely appreciate the effort you put in to make this deal happen. More
My husband and I purchased a new vehicle with the assistance of Darryl Mayberry. This was my husbands first experience with a vehicle purchase via the internet and he was completely taken back by the assistance of Darryl Mayberry. This was my husbands first experience with a vehicle purchase via the internet and he was completely taken back by the ease of the process. Thank you Darryl for making the process seem almost seemless. We would highly recommend your dealership based upon our experience with Rotolo Chevrolet. Fred and Dawn Powers More
For sometime now my wife and I have been looking to purchase our first new Chevrolet Silverado. That time was now, when my wife and I met with the intranet sales associate at Rotolo Chevrolet, Darryl M purchase our first new Chevrolet Silverado. That time was now, when my wife and I met with the intranet sales associate at Rotolo Chevrolet, Darryl Mayberry. The first time I inquired about the extremely specific options I was interested in Darryl became more than a sales associate to my wife and I, his genuine concern about every specific option we were and were not interested in was a great example of the professionalism that all in any type of sales should exhibit. Had it not been for Darryl and his outgoing Im gonna make this happen for you attitude, my wife and I would have walked away. My growing family and myself would like to thank Darryl for every effort that he put forth to make this goal of our growing family into reality. My wife and I will be recommending Rotolo Chevrolet to as many people we come across in search of a new vehicle, Darryl is a phenomenal associate. Again, thank you. -Chad Zyskowski More
My wife and I were looking for a car with better gas mileage then our 07 Tahoe, already being apart of the Chevrolet family thats were we started our search. We saw an ad on the internet for the new crr mileage then our 07 Tahoe, already being apart of the Chevrolet family thats were we started our search. We saw an ad on the internet for the new crruze so we thought that we would check it out, we found that it just wasn;t quite what we were looking for. George then told us about the Malibu and that they had a deal on 1 model that was in our price range. At that point we took the Malibu for a test drive and my wife fell in love with it. George then took us over to the area of the lot were they have a toyoat corrolla and a Honda civic so that we could compare the price and features (great idea). My wife still wanted to check out the Honda Accord so George incouraged us to, he gave us his card and said to let him know if there was anything we needed to give him a call. We test drove the Honda Accord and it didn't compare so we returned to Rotolo and asked for George and bought the car. The whole experience at ROtolo was very calm and effecient. There wasn't any hassel about the down payment or the extended warranty we told what we could afford as a monthly payment and they made it work. I've bought a few new cars in my life and everytime I go I dread the financing part because it seems to take a long time to get it done, but these guys have got it down to were you are in and out so that you can go and enjoy your new car. Thanks for the great experience. Adam and Dionne More