Rotolo Chevrolet

One of the very best auto buying experiences I have had in my life of many years! Lucy was wonderful to work with. No pressure. I look forward to working with Lucy again and Rotolo in the future. in my life of many years! Lucy was wonderful to work with. No pressure. I look forward to working with Lucy again and Rotolo in the future. More

Thelma Marshall is a true professional she took care of Thelma Marshall is a true professional she took care of me without hesitation. she was answer all my questions and get me my new car THANK YOU FOR Thelma Marshall is a true professional she took care of me without hesitation. she was answer all my questions and get me my new car THANK YOU FOR ALL YOUR HELP AND MY NEW CAR More

This is a Great Dealership. Ron Austin is a true professional and took care of my needs without hesitation. He was able to answer my questions and return our car to us in a short time as expected an professional and took care of my needs without hesitation. He was able to answer my questions and return our car to us in a short time as expected and no problems. We always recommend businesses that give good service and let those that don't know that they don't. Rotolo gives good service........ Great Team More

I had been thinking of buying a new car for several months, but wasn't sure the timing was "right." My car, though older, was running well. I commute hundreds of miles per week. For some reason yet unk months, but wasn't sure the timing was "right." My car, though older, was running well. I commute hundreds of miles per week. For some reason yet unknown to me, I was beginning to feel less secure with my older car so I began a superficial search on the internet back in January, 2012. I received a lightening quick response from Danielle York of Rotolo Chevrolet. I explained to her that I wasn't in a hurry to purchase a new car. She couldn't have been kinder or more helpful. We maintained a text/email relationship over the next few months. Danielle never pressured me. She respected my timelines with grace, yet she "checked in" with me regularly and I appreciated the manner in which she did that. By the end of June, I was ready to test drive new cars. I had looked at Toyota, Ford and Chevy. I must admit, after meeting Danielle in person, I truly wanted Danielle to get the deal. I felt as if I was meeting an old friend. Again, the entire experience was no pressure, but full of lots of great information. Danielle knows her stuff and has been selling cars for years. I could tell she loves what she does and she is excellent at it. After looking at other cars with other dealers, I knew I really leaned towards getting the Chevy Cruze. Danielle had located a car for me with almost everything I wanted. She got the car to her dealership even before I had made the decision to buy it! So, when I called to tell her we have a deal, she brightly informed me the car was already there! It was fabulous! I can honestly say that this was the best car buying experience I have ever had. I highly recommend Danielle York. She will not waste or disrespect your time. Her enthusiasm is catching and her professionalism and customer service is outstanding. More

This was my first time buying a new car. I was recently in a very bad car accident that totalled my car, i must addmit i was extreamly nervous going into the dealership not only because of it being my firs in a very bad car accident that totalled my car, i must addmit i was extreamly nervous going into the dealership not only because of it being my first time but also just the thought of getting behind the wheel again. I had scheduled an appointment with Lucy Sanchez that day, and right when i met her she made me feel very comfortable. She was super friendly and had an answer to all my questions, she knows her stuff! We had a good time from the beging all the way to the end, She helped me find my "dream car", overall it was a wonderfull experience and I will be sure to recomend Rotolo Chevrolet to anyone. Angelica was also great, she really took the time to explain everything to me before i signed anything, and she was very patient and not pushy at all. If you get to read this Lucy and Angelica, Thank you so much for everything, you guys rock! More

I worked with sales associate Chris Rye in trying to find a vehicle that financially worked for me (low down payment, low monthly payment). Chris was alway very diligent, knowledgeable, and helpful. When an a vehicle that financially worked for me (low down payment, low monthly payment). Chris was alway very diligent, knowledgeable, and helpful. When an advertised weekend lease deal was released he called me on the phone, knowing that I was still looking for a reasonably-priced car. I ended up leasing a car with a down payment and monthly payment that fit my needs. Throughout my dealings with Rotolo (also including Mike C. and Armando R.) I was treated with respect and appreciation. I had purchased a Tahoe at Rotolo a couple of years back, and had a very similar experience. If you're looking for a dealer that will work hard to get you into an affordable vehicle, this is the first (and the last) place you should go. This dealer is top tier, and I've been to plenty of Chevy dealerships to know the difference. More

This has been my best dealer experience ever. Even after negotiating a price to work in my favor they still treated me with respect and days after showed that the appreciate your business. They were upfront negotiating a price to work in my favor they still treated me with respect and days after showed that the appreciate your business. They were upfront and treated me well. Thank you. More

Darryl Mayberry, Internet Sales Specialist, was FANTASTIC!!!! He went far and beyond to find me the right vehicle, 2012 Equinox LS, for the monthly payment I could afford. The Customer Service spe FANTASTIC!!!! He went far and beyond to find me the right vehicle, 2012 Equinox LS, for the monthly payment I could afford. The Customer Service specialist, Debbie, was super friendly, explained all the benefits and Angelica the financial service rep gave me a GREAT deal on the extended warranty. Darryl even came to my house to provide me with the correct 2nd key since they orginally gave me the incorrect one - all I did was call him and he said I am on my way to your house with the correct key! Super, FANTASTIC, service and extremely pleaseed with the entire transactaion. Great family owned dealership!!! More

Words cannot adequately convey what a positive experience I had at Rotolo Chevrolet! The first person to greet me at the dealership was Wanda Parker. She instantly put me at ease. She was friendly and extr I had at Rotolo Chevrolet! The first person to greet me at the dealership was Wanda Parker. She instantly put me at ease. She was friendly and extremely knowledgeable. In our prior experiences with other dealerships, my husband and I have found the sales people to be pushy and abrasive. Wanda was the complete opposite! She was a breath of fresh air. I never once felt uncomfortable with her. She has amazing people skills, and is a credit to her dealership. When it came time to work the numbers, I had no trouble with the finance department. They were fast and gave me a very fair price for the car. I do not feel like they haggled me or tried to "pull one over" on me. So many of my friends, and myself included, have spent hours working out the price on a car only to feel frustrated and exhausted at the end of the transaction. Again, I had the complete opposite experience at Rotolo Chevrolet! Once the terms were agreed upon, I was handed over to Angelica Cardona. She was very sweet and efficient. She was knowledgeable on service options and again, I never felt pressured to purchase anything. Next I was transfered to a lovely woman (who's name I can't remember) to explain my OnStar. She was also very friendly and conversational. I felt like all these previous strangers were now instantaneous friends! Once all the paperwork and OnStar were finished Wanda took me through my SUV once more to make sure I was comfortable with all the gadgets. I actually hugged her before I left because I was so overwhelmed with gratitude after having experienced such a pleasant experience! My husband and I are beyond satisfied with the quality of care and attention we received at Rotolo. Our SUV is amazing and so was their service. I WILL NEVER BUY A CAR FROM ANYWHERE ELSE AGAIN! I wholeheartedly recommend this dealership to everyone. Thank You everyone at Rotolo!! Sincerely, Elizabeth Mayo More

From the first correspondence via email, I was surprised at how she responded almost immediately. I asked for an online quote from three dealers in my area. Danielle at Rotolo was the first to respond. S at how she responded almost immediately. I asked for an online quote from three dealers in my area. Danielle at Rotolo was the first to respond. She first asked me how I preferred to communicate, thru phone calls or emails? I said, emails were best at that time because I was currently at work. The next email, she asked me for more info as to what my husband & I were looking for in our next vehicle purchase. I gave her a list and she replied right away with a quote. It was also a holiday wknd, so she gave us a quote that would be advantageous to us if we purchased this wknd. She also wanted a chance to try to answer any questions we may have that causes us to believe we cannot afford a new car right now. By this time, I barely received responses from the other two dealers, just saying "thank you for asking for a quote". I then realized that in a short period of time, Danielle had started building a customer relationship with us by being attentive, courteous, persistent & genuinely friendly. While the competition made me feel like just a customer with a number waiting in line. Going into the wknd, she remembered that the email address I gave her was my work email & the ph# I provided was my cell phone. So she texted me on Saturday to just remind us about the holiday sale & to think about coming in to test drive a new truck. I thought she was creative & thought "wow", with her busy schedule during the holiday sales, she took a minute to send a friendly reminder text. She deserves a chance and therefore, managed to convince us just to come in & test drive a truck with no obligation to purchase. Just as we expected, Danielle was geuninely nice & super kind in person. Heres the clincher, in the first ten minutes of meeting with her, another dealership was calling my cell. I told her who it was, she smiled & never spoke one bad word about that dealership. It was then that we knew that we can trust her opinion & thoughts, esp any information she has to share with us. We were there to listen. We test drove a used truck & loved it. We then decided to go for it. With our bad credit we already prepared for bad news. But Danielle came back with jaw dropping news that we qualified for a program that can put us in a brand new truck. Again, she patiently sat with us as we tried to make hard decisions. Pen down & computer screen turned away, she attentively answered all our questions with a smile. A few hours later & with confidence, we found ourselves owners of our very first brand new truck we bought together since being married for 5yrs. It was painless and it was a very positive experience at that. We highly recommend Danielle York everyday & twice on Sundays to everyone & their mother. (smiles). We can't wait to purchase our next car at Rotolo Chevy. Lord willing, with Danielle York. She ROCKS!!! More