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Rotolo Chevrolet

Fontana, CA

4.8
565 Reviews

16666 S Highland Ave

Fontana, CA

92336

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Showing 565 reviews

June 08, 2013

Lucy went above and beyond to get the me price that I needed. I was only approved for a limited amount and she got me the car I wanted for the Price I needed. Thanks SO MUCH! More

by dale13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Sanchez
Jun 11, 2013 -

Rotolo Chevrolet responded

Dale, thanks for doing business with Rotolo Chevrolet! We do whatever it takes to ensure that our customers leave satisfied with the service they have received. I'm glad to hear that your experience was positive. We hope to see you back in the future! Also, stay informed with internet exclusive offers by connecting with us on Facebook and Twitter. Mike Caposio | General Manager | mike@rotolo.com

June 01, 2013

I was shopping around for a new Chevy Volt and my local dealer had no specials or incentives to offer. I went home and did a little research. Rotolo had an ad online for just the car I was looking for. More

by JMPardee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Mayberry
Jun 03, 2013 -

Rotolo Chevrolet responded

Jeff, I appreciate you taking the time to leave this review! Darryl consistently provides exceptional service and is a key component to our team. We hope to see you back in the future! Also, stay informed with internet exclusive offers by following us on Facebook and Twitter. Regards, Mike Caposio | General Manager | mike@rotolo.com

May 12, 2013

Don't go in with a preapproval, they took the window sticker off the truck I was interested in and tried to sell the truck for several thousand dollars more than what that window sticker read...total CO More

by Achtung1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa, Nick Thumar
Jun 03, 2013 -

Rotolo Chevrolet responded

I am sorry for the quality of service that your received. Honesty and transparency are very important to our business. Thank you for bringing this issue to light, as it allows me to address the matter. Please contact me at your earliest convenience so that I may work at resolving this. Mike Caposio | General Manager | mike@rotolo.com

May 09, 2013

We were looking into buying a car but everywhere we went they all wanted to sale us what ever they had in stock and make it impossible for us to get a new car but when Lucy Sanchez from Rotolo got ahold of More

by shyliz24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Sanchez
May 11, 2013 -

Rotolo Chevrolet responded

Thanks for leaving this review! Lucy consistently goes above and beyond the call of duty for her customers. If you have any questions about your new car, don't hesitate to come back to see us. Also, connect with us on Facebook and Twitter for access to internet specials and promotions. Mike Caposio | General Manager | mike@rotolo.com

May 09, 2013

We have purchased 8 cars in 13 years from Rotolo Chevrolet and have always got a great car for an even better price. Sal Mercado along with other staff went out of thier way to make sure we were sat More

by steven1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mercado
May 11, 2013 -

Rotolo Chevrolet responded

Thanks for being such a loyal patron to Rotolo Chevrolet! We strive for service excellence and customers like yourself are proof that we are accomplishing that goal. We look forward to your next visit. Be sure to follow us on Facebook and Twitter to stay informed with our internet exclusive specials. Mike Caposio | General Manager | mike@rotolo.com

May 08, 2013

Excellent customer service from Lilia Cardona, friendly, explain to me all benefits, services, for my new car. I recomender this associate for excellente customer service. Thanks. Lilia Yes We Can More

by dcap3641058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Cardona
May 11, 2013 -

Rotolo Chevrolet responded

I truly appreciate that you took the time to leave this review about your experience with Rotolo Chevrolet. Our goal is to achieve 100% customer satisfaction. If you have any future automotive needs, please come back to see us! Also, stay informed with exclusive deals and offers by following us on Facebook and Twitter. Mike Caposio | General Manager | mike@rotolo.com

May 06, 2013

Been a nightmare going from place to place but once I came here Sal was more than helpful to get my into my new Chevy Sonic. There were so many walls bein hit but not once did he stop trying his best to More

by Fri_enemy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
May 06, 2013 -

Rotolo Chevrolet responded

Thanks for leaving this review! Our sales team will go above and beyond for each customer to ensure that they get the best service. I'm glad that we were able to help you, when other dealers were not. Congratulations on your new Sonic! If you have any questions about it, please come back to visit! Also, be sure to connect with us on Facebook and Twitter to stay informed about special deals and promotions. Mike Caposio | General Manager | mike@rotolo.com

April 16, 2013

Initially located the vehicle online and Lucy sent us a price. We went down to fontana to the dealership and purchase went smooth as silk. I do not have any complaints. Lucy is real knowledgeable about More

by Tommy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Sanchez
Apr 19, 2013 -

Rotolo Chevrolet responded

Tommy, thanks for leaving such nice feedback about your experience at Rotolo Chevrolet! Lucy is a great member of our sales team and strives to provide the best possible service. We hope to see you back in the future! Also, check us out on Facebook and Twitter for special deals and promotions. Mike Caposio | General Manager | mike@rotolo.com

April 15, 2013

I bought a camaro 1ss 2013. And this is my second time to buy a car here i really recommend and Lilia Cardona she is a great person and she make me fill like a family. I Love Rotolo Chevrolet #1 Thank You More

by chechelaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Cardona
Apr 15, 2013 -

Rotolo Chevrolet responded

Congratulations on your new Camaro! We really appreciate you taking the time to leave this review as well. If you have any questions or concerns regarding your new car, don't hesitate to come back to see us. Also, visit us on Facebook and Twitter to stay connected with exclusive deals and content. Mike Caposio | General Manager | mike@rotolo.com

March 27, 2013

First time visiting rotolo have owned 5 chevrolet vehicles prior to this purchase.this was my best experience in buying a car and have bought over 10. will return to this dealership first when lookin More

by joe pena
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
frank salcedo,salvador mercado
Mar 27, 2013 -

Rotolo Chevrolet responded

Joe, Thanks for taking time to write this review about your experience at Rotolo. It means quite a lot to us to know that we provided the best service you have ever received. We always try to provide that type of service, to every single customer. We look forward to doing business in the future! Be sure to visit our Facebook and Twitter pages for exclusive deals and content. Mike Caposio | General Manager | mike@rotolo.com

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