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Rotolo Chevrolet

Fontana, CA

4.8
565 Reviews

16666 S Highland Ave

Fontana, CA

92336

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Showing 565 reviews

January 03, 2014

The whole staff was great. They got the appraisal moving right away on our trade in and paperwork started so we could test drive and check out a new chevy traverse right away because we had our 21 month old More

by Bupalie77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irma Felix and Maria Corona, Jorge Ruiz
Jan 07, 2014 -

Rotolo Chevrolet responded

We are just as excited about your new Chevy Traverse as you are! It certainly was a pleasure working with you and we are glad to know you enjoyed your experience at Rotolo Chevrolet. Our customers are our number one priority and we work hard to ensure they leave completely satisfied and taken care of. After reading your review, it definitely sounds like that was the case for you, thanks to Irma and the rest of our sales team! We will be sure to pass along your feedback. In the meantime, be sure to like and follow us on Facebook and Twitter. Our fans receive special access to coupons, updates and more! Sincerely, Mike Caposio General Manager Mike@rotolo.com

December 29, 2013

No pressure buying from a mom with three children who knows how hard it is to make it work. She gave her best and we bought three vehicles the same day from her. No old school tactics to profit at the fa More

by MoriahYvetteGreg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle York
Dec 30, 2013 -

Rotolo Chevrolet responded

It is important our customers feel comfortable and relaxed during their shopping experience at our dealership. We understand the hassle that may be associated with purchasing a new car, but we are here to alleviate some of that stress! Our job is to create a trusting environment and we practice low-pressure sales techniques so that our customers can be completely confident in their decisions. We don't doubt Danielle took great care of you and that your needs were met. Thank you for taking the time to share your experience with us. Please let us know how we may be of service next. All the best, Mike Caposio General Manager Mike@rotolo.com

December 19, 2013

The experience for my family and I was great from the moment we walked in. We were helped right away. Sal went straight to work in finding the vehicle we were looking for. But wait not only did he find More

by ClaudiaEscocedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mercado
Dec 20, 2013 -

Rotolo Chevrolet responded

Claudia, this is such a refreshing review to read! Thank you. Our goal is to get you into a car that best fits your needs, wants and lifestyle while ensuring that you get the best possible deal there is. It’s encouraging to know that Sal was able to show you dedicated and personalized service that Rotolo Chevrolet is known for. I will pass along your compliments. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Thanks again, Mike Caposio General Manager Mike@rotolo.com

December 03, 2013

Darryl Mayberry leased us our Chevy Volt! He gave us the best price the first time. We live in Arizona and couldn't get a GM dealership here to give us a fair deal. Darryl knew the car in great detail too More

by pvdesigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Mayberry
Dec 03, 2013 -

Rotolo Chevrolet responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Chevrolet Volt it’s wonderful to know that you feel confident in your decision to choose Rotolo Chevrolet, as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Regards, Mike Caposio | General Manager | Mike@rotolo.com

November 18, 2013

After twenty years of buying import (Honda, Toyota) we decided to try a Chevy Silverado. We live near Rotolo therefore assumed it might be convenient to purchase from Rotolo. We found the truck (s) we li More

by BenGarcia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle York
Dec 03, 2013 -

Rotolo Chevrolet responded

Ben, on behalf of our sales team here at Rotolo Chevrolet, I wholeheartedly apologize that you feel like your time was wasted and that you were dissatisfied with our services. We try to make sure to satisfy every customer and take their time very seriously. I am committed to mending this situation. Please contact me at your convenience so that we can resolve the issue. Sincerely, Mike Caposio | General Manager | Mike@rotolo.com

October 29, 2013

The customer service my family and I received was utterly flawless, with the toys and play area for my two children it was very pleasant! More

by 1flawlesspainter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle York and Darryl Mayberry
Oct 30, 2013 -

Rotolo Chevrolet responded

We treat our customers like family! That means making everyone feel as comfortable as possible, including the little ones. Thanks for taking the time to leave this review. If you have any questions, don't hesitate to contact us. Stay informed with current specials and events by finding us on Facebook and Twitter. Mike Caposio | General Manager | mike@rotolo.com

October 25, 2013

Trying to buy a new car can be such a bad experience with all the pressure to buy, all the switches and hidden costs, all the hand offs from one person to another and you still walk out, with or without a di More

by newchevyeq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle York
Oct 25, 2013 -

Rotolo Chevrolet responded

Thanks for leaving this review! We anticipate the fact that people are apprehensive about the car buying process and ensure an environment that will change their perceptions. Congrats on the new car! If you encounter any issues, be sure to contact us. Also, find us on Facebook and Twitter for access to exclusive offers and promotions. Mike Caposio | General Manager | mike@rotolo.com

October 24, 2013

Sal was very pleasant and very helpful. He has excellent customer service. He got me the best deal on a cruze. He worked his magic. I appreciate all the work he did for me. More

by clopez77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
salvador mercado
Oct 25, 2013 -

Rotolo Chevrolet responded

I'm glad to hear of your recent positive experience with us. Thanks for taking the time to let us know about it! Don't hesitate to approach us with any questions you may have. Also, stay informed with current deals and events by finding us on Facebook and Twitter. Thanks! Mike Caposio | General Manager | mike@rotolo.com

October 04, 2013

My experience at Rotolo Chevrolet was surprisingly easy and pleasant. In the past buying a car has taken all day. This time we were done in a couple of hours. Sal was great. He did more listening than talk More

by BigRec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mercado, Angelica Cardona
Oct 07, 2013 -

Rotolo Chevrolet responded

We know how unpleasant car shopping tends to be. That's why we try to make every experience smooth and friendly. Sal is skilled at satisfying our customers needs, while avoiding being pushy. We hope to see you again in the future! Also, be sure to find us on Facebook and Twitter for access to exclusive specials and content. Mike Caposio | General Manager | mike@rotolo.com

September 30, 2013

Sal hustled up a deal for my business partner & I for 2 Spark EVs....when nobody was paying any attention to us. We were both pleased with the financing, the cars & Rotolo Chevrolet. More

by jjameson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Mercado
Oct 02, 2013 -

Rotolo Chevrolet responded

Thank you for writing this review for us. Sal is a key member of our sales team, and never fails to satisfy our customers. If you have any questions about your new cars, don't hesitate to contact us. Also, stay informed with service specials and other deals by connecting with us on Facebook and Twitter. Mike Caposio | General Manager | mike@rotolo.com

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