Rotolo Chevrolet
Fontana, CA
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The whole staff was great. They got the appraisal moving right away on our trade in and paperwork started so we could test drive and check out a new chevy traverse right away because we had our 21 month old right away on our trade in and paperwork started so we could test drive and check out a new chevy traverse right away because we had our 21 month old twins with us. Staff brought our girls snacks, let them run around me helped us keep them happy. They made sure we didn't go upside down on a loan because we owed quite a bit on our trade it. They were able to pay off our trade in and get us in a brand new traverse at just about the payment price we wanted. They moved everything along very quickly..in and out the door in about 3 hours..negotiations only took about 5-10 minutes and Irma was great. There was never any pressure from anyone. I would recommend this dealership to all! We had a great experience! More
No pressure buying from a mom with three children who knows how hard it is to make it work. She gave her best and we bought three vehicles the same day from her. No old school tactics to profit at the fa knows how hard it is to make it work. She gave her best and we bought three vehicles the same day from her. No old school tactics to profit at the family's expense to leave you with a sour taste. If you need a car let her know what you are looking for and give her a chance. More
The experience for my family and I was great from the moment we walked in. We were helped right away. Sal went straight to work in finding the vehicle we were looking for. But wait not only did he find moment we walked in. We were helped right away. Sal went straight to work in finding the vehicle we were looking for. But wait not only did he find us the vehicle, he worked diligently in providing us with the best deal possible. He was determined to earn our service and obtain customers satisfaction. Way to go Sal! More
Darryl Mayberry leased us our Chevy Volt! He gave us the best price the first time. We live in Arizona and couldn't get a GM dealership here to give us a fair deal. Darryl knew the car in great detail too best price the first time. We live in Arizona and couldn't get a GM dealership here to give us a fair deal. Darryl knew the car in great detail too. It was a little tricky leasing from an out of state dealer but Darryl followed through and made sure we got all the paperwork. He never let us down and made sure to stick with us long after the sale as it took a couple of weeks to get some of the paperwork from GM. So, if you are frustrated with dishonesty in dealerships like we were then give Darryl at Rotolo a call. He is a man of integrity and we will use him again. It was so refreshing to finally get an honest, knowledgeable sales person that knows how to build relationships based on trust. Keep in mind, we connected with the dealer on-line as we knew what we wanted. When we met with Darryl, the car was exactly how he described it and it even had some dealer add-ons that we weren't expecting! We can't say enough good about our experience with Darryl from Rotolo!!!! More
After twenty years of buying import (Honda, Toyota) we decided to try a Chevy Silverado. We live near Rotolo therefore assumed it might be convenient to purchase from Rotolo. We found the truck (s) we li decided to try a Chevy Silverado. We live near Rotolo therefore assumed it might be convenient to purchase from Rotolo. We found the truck (s) we like with all the options and went through the long process of filling out paperwork and completing our purchase. We didnt find the trucks in stock with Rotolo therefore dealer trades would be the source of acquiring the truck. We patiently waited a day or so to pick up the truck, I received a phone call stating the truck was damaged during transit and would require painting of the entire hood. Both my partner and I didn't want to have to buy a truck which required a paint job the salesperson and manager agreed to locate another nearly identical vehicle. Again another dealer trade was going to be the source and again we received a phone call of this truck being damaged. The sales person after informing us of the damaged stating "we are throwing in the towel." I cant see how this dealership can use such poor handling of vehicles especially, vehicles that have been sold. It is not all bad, after the unfortunate experience with this chevrolet dealership we drove to a Ford dealership, told our story to the manger and drove off the lot with a Ford F150 Crewcab. Thanks rotolo. More
The customer service my family and I received was utterly flawless, with the toys and play area for my two children it was very pleasant! flawless, with the toys and play area for my two children it was very pleasant! More
Trying to buy a new car can be such a bad experience with all the pressure to buy, all the switches and hidden costs, all the hand offs from one person to another and you still walk out, with or without a di all the pressure to buy, all the switches and hidden costs, all the hand offs from one person to another and you still walk out, with or without a different car, fully worn out feeling like you were taken advantage of. My wife and I decided we wanted something different, so we made our contact on the internet with Danielle York, sales person at Rotolo Chevrolet in Fontana. What a difference, we completed almost all of our purchase negotiations on line with her. She is so friendly, courteous, efficient and professional, but, most of all she was not pushy, just extremely patient with all my questions and requirements. When we arrived to receive our new car, we found everyone at Rotolo to be very friendly and helpful as well, from the person at the front door who escorted us to Danielle's office, to Jorge in finance and Michelle in customer service; What a great experience! We were very satisfied with the fair price for the new car and the credit for our trade in. We do not hesitate to recommend Rotolo Chevrolet and especially, Danielle York, sales person. So, if you are thinking of a different car, be sure to call Danielle. Oh, and the new Equinox is great, so much room and it rides so smooth!! More
Sal was very pleasant and very helpful. He has excellent customer service. He got me the best deal on a cruze. He worked his magic. I appreciate all the work he did for me. customer service. He got me the best deal on a cruze. He worked his magic. I appreciate all the work he did for me. More
My experience at Rotolo Chevrolet was surprisingly easy and pleasant. In the past buying a car has taken all day. This time we were done in a couple of hours. Sal was great. He did more listening than talk and pleasant. In the past buying a car has taken all day. This time we were done in a couple of hours. Sal was great. He did more listening than talking. He led us to exactly what we were looking for at the price we wanted. Angelica processed the paperwork. She was efficient and very pleasant. I recommend buying a car from Sal at Rotolo Chevrolet. More
Sal hustled up a deal for my business partner & I for 2 Spark EVs....when nobody was paying any attention to us. We were both pleased with the financing, the cars & Rotolo Chevrolet. 2 Spark EVs....when nobody was paying any attention to us. We were both pleased with the financing, the cars & Rotolo Chevrolet. More